Notifications & Messages

Jared Hamilton
From: Jared Hamilton
Hey - It’s time to join the thousands of other dealer professionals on DrivingSales. Create an account so you can get full access to the articles, discussions and people that are shaping the future of the automotive industry.
×
Rebecca Ward

Rebecca Ward Marketing Writer

Exclusive Blog Posts

5 Ways to Upsell Without Sounding Like a Pushy Car Sales Rep

5 Ways to Upsell Without Sounding Like a Pushy Car Sales Rep

One of the keys to making a profit is the upsell. If you want to claim a heftier commission, upselling is a necessity. However, upselling is an art that sa…

Most Valuable Insight Finalist - Jim Roach

Most Valuable Insight Finalist - Jim Roach

Using Artificial Intelligence to Prioritize Customer Engagement If only one salesman came to work today, what is the first opportunity he should act upo…

Stop Looking at CRM Lead Duplication Negatively

Stop Looking at CRM Lead Duplication Negatively

During some recent conversations, I’ve discovered that dealerships continue to mistakenly perceive CRM lead duplication badly. I strongly believe we …

Don’t Just Sell, but also Retain CPO Buyers

Don’t Just Sell, but also Retain CPO Buyers

By Ryan Williams, president, Fidelis PPM Customer loyalty does not necessarily translate into repeat business for your auto dealership. What drives meas…

2017 Presidents Club Insights - Patrick McMullen

2017 Presidents Club Insights - Patrick McMullen

Listen to what Patrick McMullen from MAXDigital has to say about the future of automotive, what dealers can do today to prepare, and how DrivingSales Presi…

How to Boost Your Inventory Using Social Media

Online inventory is the lifeline of your dealership. Significant money and time is spent hosting your inventory, creating high-quality VDPs, and using inventory boosting technology.  So what else can you do to further leverage your inventory? The answer is to get social media involved.  If done well, pairing social media and inventory can increase sales substantially at your dealership. Use the following tactics to accelerate your online inventory:

Get to the Heart of What Your Customers Want

Use your social media to create dialogue with your customers; engage with them, asking questions about what they’re looking for in a new vehicle, how they feel about the year’s vehicle, and more. Make certain to respond and communicate with them, posting photos and VDPs from your inventory that fits their needs and wants. Use social media to keep them informed and create a long-lasting conversation and relationship with them. Social media provides the opportunity to find out who your customers are and what they really want and need.

Create Excitement

Generate interest and excitement using your social media pages by posting your inventory. When you get new inventory into your dealership, post the correlating VDPs on your social media pages. Do you have professional photos of your new inventory? Post those too. If a customer expresses interest in a vehicle, you can post a VDP that relates to exactly what they’re looking for. Talk to your customer about sales, industry trends, your services, and your experience. If done correctly, potential customers will be encouraged to look into your inventory and your dealership.

Offer Rewards

Social media contests are a great way to highlight your brand and your inventory. Spotlight and reward your customers who engage with you on social media, say good things about you, and remain loyal to your brand, perhaps by offering a discount on parts. Create a contest based around your inventory to harness interest.

Do you have any questions about how to improve your inventory? Contact info@digigo.com to learn more.

 

Jim Bell
I'm going to be the devil's advocate here. What we are finding is that whenever we post a link of any kind on Facebook, our reach goes in the toilet. We have better reach without links. Posting VDPs isn't the way to do it is what I am thinking. Facebook will see it as a commercial and you have to pay to play for it to be seen and engaged with.

 Unlock all of the community & features  Join Now