Notifications & Messages

Jared Hamilton
From: Jared Hamilton
Hey - It’s time to join the thousands of other dealer professionals on DrivingSales. Create an account so you can get full access to the articles, discussions and people that are shaping the future of the automotive industry.
×
Reynolds and Reynolds

Contact Management

 Rate Product
Star Rating Distribution:
0
2
1
1
0
Rating by Job Title:

Contact Info

phone Not Available
explore Not Available
Do you work for Reynolds and Reynolds? Claim your company page now!

About the Product

Contact Management is a comprehensive, web-based CRM system for your entire dealership to build lifelong customer relationships. Built into ERA-IGNITE and POWER, it accesses your single name file. Syncing of customer information is made instantly, so you are always up-to-date and accurate. Leads flow into sales and then F&I without re-keying of data. The mobile app, DigiSales™, enables you to know exactly what happens to customers on the lot and better support your sales staff. (www.reyrey.com)

expand_more read more expand_more expand_less read less expand_less

Do you work for Reynolds and Reynolds? Claim your page now!

Product Summary

Product Overview
Contact Management Product Overview

.overview .snapshot table { display: inline-table; } .overview .snapshot table tr td { border: none; } table.tabresponsive td.tabrestd { float: left; text-align: left; width: 50%; } table.tabrespon...

Read More chevron_right
Star Rating Distribution:
0
2
1
1
0

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Not a fan
Reviewed by a Marketing Director May 4th
Recommended: NO
✅ Verified Rating

Pros: The support staff are super nice and helpful when you call in

Cons: Outdated, difficult to use and understand, EXPENSIVE and they lock you into long contracts. There are less expensive CRMs out there that are month to month and have way more capability and ease of use

It's a pretty good product but too expensive.
Reviewed by a General Manager Dec 4, 2019
Recommended: YES
✅ Verified Rating

Pros: Reynolds has good products, they have been around a long time.

Cons: Sometimes integration with other software is a problem, they are also expensive in that they charge for all updates wether we want them or not.

A great CRM, intuitive and we customized it for our system.
Reviewed by an Owner Nov 26, 2019
Recommended: YES
✅ Verified Rating

Pros: A lot of great tools to manage our contacts and inventory, opportunities for customer marketing and digital strategies are great. Very versatile.

Cons: Does not play well with others.

This runs really smooth and tracks all my service customers.
Reviewed by a Service Manager Nov 6, 2019
Recommended: YES
✅ Verified Rating

Pros: Has a lot of good tools built in that can be used from service to sales.

Cons:

Integrates well with our other platforms. Easy to use.
Reviewed by an Internet Director Aug 8, 2019
Recommended: YES
✅ Verified Rating

Pros: Integrates well with our other platforms. Easy to use.

Cons:

Lots of issues
Reviewed by an Internet Director Jun 21, 2019
Recommended: NO
✅ Verified Rating

Pros:

Cons: Every morning I will check the leads and the ones I get over night won't tell us what car they are looking for. It will just have their name and number which is fine- but we need more data so we can be prepared. If i need to close out the lead, I have to wait five minutes and refresh before it will work. After lunch it will work better- but still not quickly. There is just so much lag

User Friendly
Reviewed by a Salesperson Jun 17, 2019
Recommended: YES
✅ Verified Rating

Pros: We have been using them forever and it's a pretty good product.

Cons: Wish it was able to do more. It's a little outdated.

Love this CRM
Reviewed by an Internet Salesperson May 30, 2019
Recommended: YES
✅ Verified Rating

Pros: What a great CRM! Customer support is good.

Cons:

Love this tool
Reviewed by a General Manager May 30, 2019
Recommended: YES
✅ Verified Rating

Pros: I love the contact management tool. Helps us with contacting our customers. Our DMS is seamless with our CRM and that makes it nice.

Cons:

Looks good
Reviewed by a BDC Manager May 29, 2019
Recommended: YES
✅ Verified Rating

Pros: We like the look and the functionality

Cons:


Contact Info

phone Not Available
explore Not Available
Do you work for Reynolds and Reynolds? Claim your company page now!

Learn to Shop

Buyer’s Guide DrivingSales Buyer’s Guides

Learn tips and tricks for finding the right vendor products for your store.

Reynolds and Reynolds Products

Reynolds POWER DMS
88% Recommended    Recom'd 103 Ratings
Category: DMS - Franchise
Contact Management
84% Recommended    Recom'd 44 Ratings
ERA-IGNITE
83% Recommended    Recom'd 12 Ratings
Category: DMS - Franchise
Reynolds and Reynolds Mobile Applications
100% Recommended    Recom'd 5 Ratings
AddOnAuto
100% Recommended    Recom'd 1 Ratings
FOCUS
0% Recommended    Recom'd 0 Ratings
Desking with Rates and Residuals
92% Recommended    Recom'd 13 Ratings
Category: Desking

CRM - Sales Dept. Products

99%  Recommended Recom'd 1203 Ratings
Company: Elead
100%  Recommended Recom'd 115 Ratings
88%  Recommended Recom'd 18 Ratings
Company: DealerSocket
100%  Recommended Recom'd 12 Ratings
Company: DriveCentric

 Unlock all of the community & features  Join Now