Notifications & Messages

Jared Hamilton
From: Jared Hamilton
Hey - It’s time to join the thousands of other dealer professionals on DrivingSales. Create an account so you can get full access to the articles, discussions and people that are shaping the future of the automotive industry.
×
Reynolds and Reynolds

Contact Management

 Rate Product
Star Rating Distribution:
51
44
48
19
5
Rating by Job Title:

Contact Info

phone Not Available
explore Not Available
Do you work for Reynolds and Reynolds? Claim your company page now!

About the Product

Contact Management is a comprehensive, web-based CRM system for your entire dealership to build lifelong customer relationships. Built into ERA-IGNITE and POWER, it accesses your single name file. Syncing of customer information is made instantly, so you are always up-to-date and accurate. Leads flow into sales and then F&I without re-keying of data. The mobile app, DigiSales™, enables you to know exactly what happens to customers on the lot and better support your sales staff. (www.reyrey.com)

expand_more read more expand_more expand_less read less expand_less

Do you work for Reynolds and Reynolds? Claim your page now!

Product Summary

Product Overview
Contact Management Product Overview

.overview .snapshot table { display: inline-table; } .overview .snapshot table tr td { border: none; } table.tabresponsive td.tabrestd { float: left; text-align: left; width: 50%; } table.tabrespon...

Read More chevron_right
Star Rating Distribution:
51
44
48
19
5

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Our contacts have greatly increased.
Reviewed by an Internet Salesperson 5 days ago
Recommended: YES
✅ Verified Rating

Pros: Their reps are always available and the product is easy to use.

Cons:

not organized
Reviewed by Other 6 days ago
Recommended: NO
✅ Verified Rating

Pros:

Cons: the emails are not marked clearly as "read." They changed the platform about a year ago and it hasn't been the same

Easy to use
Reviewed by an Internet Director Last Week
Recommended: YES
✅ Verified Rating

Pros: Revamped it and it looks great. Its easy to be on the same page for all the departments.

Cons:

Good contact management tool,
Reviewed by a Sales Manager Last Week
Recommended: YES
✅ Verified Rating

Pros: Tracking is easy and not problems.

Cons: We tried using it as a CRM , but it was lacking in too many areas.

Not up to date
Reviewed by Service Manager Last Week
Recommended: NO
✅ Verified Rating

Pros:

Cons: Not user friendly and not up to date

Our favorite contacting tool.
Reviewed by General Manager November 16th
Recommended: YES
✅ Verified Rating

Pros: Information is always current and the desking tool is wonderful.

Cons:

The BEST CRM.
Reviewed by Other November 12th
Recommended: YES
✅ Verified Rating

Pros: There is not a better system to use, I would highly recommend. The customer support is great and I can always get assistance when I need it. The system itself outshines the others.

Cons:

No issues with it
Reviewed by Salesperson November 7th
Recommended: YES
✅ Verified Rating

Pros: We haven't had any issues. Changed to Contact Management about 6 months ago.

Cons:

Average CRM
Reviewed by Salesperson November 5th
Recommended: YES
✅ Verified Rating

Pros: Just an average CRM that is part of Reynolds

Cons:

Tool that is always current and easy to manage.
Reviewed by a Dealer Professional November 5th
Recommended: YES
✅ Verified Rating

Pros: Reynolds is the best. SInce they are also our DMS, everything integrates easily.

Cons:


Contact Info

phone Not Available
explore Not Available
Do you work for Reynolds and Reynolds? Claim your company page now!

Learn to Shop

Buyer’s Guide DrivingSales Buyer’s Guides

Learn tips and tricks for finding the right vendor products for your store.

Reynolds and Reynolds Products

Contact Management
82% Recommended    Recom'd 167 Ratings
Reynolds and Reynolds Mobile Applications
98% Recommended    Recom'd 70 Ratings
Reynolds POWER DMS
88% Recommended    Recom'd 223 Ratings
Category: DMS
ERA-IGNITE
86% Recommended    Recom'd 15 Ratings
Category: DMS
AddOnAuto
100% Recommended    Recom'd 5 Ratings
Desking with Rates and Residuals
100% Recommended    Recom'd 11 Ratings
Category: Desking

CRM - Sales Dept. Products

98%  Recommended Recom'd 2009 Ratings
Company: ELEAD1ONE
96%  Recommended Recom'd 302 Ratings
78%  Recommended Recom'd 461 Ratings
Company: DealerSocket
91%  Recommended Recom'd 117 Ratings
Company: ProMax

 Unlock all of the community & features  Join Now