Notifications & Messages

Jared Hamilton
From: Jared Hamilton
Hey - It’s time to join the thousands of other dealer professionals on DrivingSales. Create an account so you can get full access to the articles, discussions and people that are shaping the future of the automotive industry.
×
Reynolds and Reynolds

Contact Management

 Rate Product
Star Rating Distribution:
51
43
48
19
5
Rating by Job Title:

Contact Info

phone Not Available
explore Not Available
Do you work for Reynolds and Reynolds? Claim your company page now!

About the Product

Contact Management is a comprehensive, web-based CRM system for your entire dealership to build lifelong customer relationships. Built into ERA-IGNITE and POWER, it accesses your single name file. Syncing of customer information is made instantly, so you are always up-to-date and accurate. Leads flow into sales and then F&I without re-keying of data. The mobile app, DigiSales™, enables you to know exactly what happens to customers on the lot and better support your sales staff. (www.reyrey.com)

expand_more read more expand_more expand_less read less expand_less

Do you work for Reynolds and Reynolds? Claim your page now!

Product Summary

Product Overview
Contact Management Product Overview

.overview .snapshot table { display: inline-table; } .overview .snapshot table tr td { border: none; } table.tabresponsive td.tabrestd { float: left; text-align: left; width: 50%; } table.tabrespon...

Read More chevron_right
Star Rating Distribution:
51
43
48
19
5

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

It is a great way to manage everything with this CRM.
Reviewed by a Salesperson Last Week
Recommended: YES
✅ Verified Rating

Pros: It handles and manages all our information well and integrates with our other sources.

Cons:

They handle all our software, they are very good!
Reviewed by a General Sales Manager Dec 21, 2018
Recommended: YES
✅ Verified Rating

Pros: They integrate everything for us, all our software.

Cons:

Our contacts have greatly increased.
Reviewed by an Internet Salesperson Dec 5, 2018
Recommended: YES
✅ Verified Rating

Pros: Their reps are always available and the product is easy to use.

Cons:

not organized
Reviewed by Other Dec 4, 2018
Recommended: NO
✅ Verified Rating

Pros:

Cons: the emails are not marked clearly as "read." They changed the platform about a year ago and it hasn't been the same

Easy to use
Reviewed by an Internet Director Nov 30, 2018
Recommended: YES
✅ Verified Rating

Pros: Revamped it and it looks great. Its easy to be on the same page for all the departments.

Cons:

Good contact management tool,
Reviewed by a Sales Manager Nov 30, 2018
Recommended: YES
✅ Verified Rating

Pros: Tracking is easy and not problems.

Cons: We tried using it as a CRM , but it was lacking in too many areas.

Not up to date
Reviewed by Service Manager Nov 27, 2018
Recommended: NO
✅ Verified Rating

Pros:

Cons: Not user friendly and not up to date

Our favorite contacting tool.
Reviewed by General Manager Nov 16, 2018
Recommended: YES
✅ Verified Rating

Pros: Information is always current and the desking tool is wonderful.

Cons:

The BEST CRM.
Reviewed by Other Nov 12, 2018
Recommended: YES
✅ Verified Rating

Pros: There is not a better system to use, I would highly recommend. The customer support is great and I can always get assistance when I need it. The system itself outshines the others.

Cons:

No issues with it
Reviewed by Salesperson Nov 7, 2018
Recommended: YES
✅ Verified Rating

Pros: We haven't had any issues. Changed to Contact Management about 6 months ago.

Cons:


Contact Info

phone Not Available
explore Not Available
Do you work for Reynolds and Reynolds? Claim your company page now!

Learn to Shop

Buyer’s Guide DrivingSales Buyer’s Guides

Learn tips and tricks for finding the right vendor products for your store.

Reynolds and Reynolds Products

Contact Management
81% Recommended    Recom'd 166 Ratings
Reynolds POWER DMS
87% Recommended    Recom'd 235 Ratings
Category: DMS
Reynolds and Reynolds Mobile Applications
98% Recommended    Recom'd 72 Ratings
ERA-IGNITE
76% Recommended    Recom'd 17 Ratings
Category: DMS
AddOnAuto
100% Recommended    Recom'd 5 Ratings
Desking with Rates and Residuals
100% Recommended    Recom'd 14 Ratings
Category: Desking

CRM - Sales Dept. Products

97%  Recommended Recom'd 1950 Ratings
Company: ELEAD1ONE
96%  Recommended Recom'd 395 Ratings
77%  Recommended Recom'd 471 Ratings
Company: DealerSocket
91%  Recommended Recom'd 122 Ratings
Company: ProMax

 Unlock all of the community & features  Join Now