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Reynolds and Reynolds

Contact Management

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Star Rating Distribution:
45
45
46
18
5
Rating by Job Title:

Contact Info

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About the Product

Contact Management is a comprehensive, web-based CRM system for your entire dealership to build lifelong customer relationships. Built into ERA-IGNITE and POWER, it accesses your single name file. Syncing of customer information is made instantly, so you are always up-to-date and accurate. Leads flow into sales and then F&I without re-keying of data. The mobile app, DigiSales™, enables you to know exactly what happens to customers on the lot and better support your sales staff. (www.reyrey.com)

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Product Summary

Product Overview
Contact Management Product Overview

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Star Rating Distribution:
45
45
46
18
5

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Our rep is helpful and available.
Reviewed by a Salesperson 12 hours ago
Recommended: YES
✅ Verified Rating

Pros: I like the tool but wish there were more options.

Cons:

Easy to use but not enough choices to choose from.
Reviewed by a Salesperson 12 hours ago
Recommended: YES
✅ Verified Rating

Pros: Reps are good but system is old school.

Cons:

Great contact tool.. Not a great CRM.
Reviewed by a Salesperson 12 hours ago
Recommended: YES
✅ Verified Rating

Pros: I like Reynolds and have used it for many years.

Cons: Updates and more products would be good.

Antiquated.
Reviewed by a Salesperson 12 hours ago
Recommended: NO
✅ Verified Rating

Pros:

Cons: Lacking so many options that other vendors are using.

Like the older version
Reviewed by a General Sales Manager Yesterday
Recommended: YES
✅ Verified Rating

Pros: It's ok, liked the older version, was easier.

Cons: The new version is more difficult to use.

Good contact tool but not a good CRM
Reviewed by a BDC Manager Last Week
Recommended: YES
✅ Verified Rating

Pros: We use Reynolds because it saves money.

Cons: Not a good idea for a CRM. Saving money isn't the most important thing.

Not a great fit for CRM.
Reviewed by an Internet Salesperson Last Week
Recommended: YES
✅ Verified Rating

Pros: basic system is ok, but, who wants OK?

Cons: Our last CRM was 10 times better.

Reynolds always has great solutions.
Reviewed by an Internet Salesperson Last Week
Recommended: YES
✅ Verified Rating

Pros: This tool makes it so that no information is ever lost. Customer contacts are current.

Cons:

The information is current and I can access anywhere
Reviewed by a Salesperson September 17th
Recommended: YES
✅ Verified Rating

Pros: Our Vin rep is wonderful and there are many solid options.

Cons:

Can't compare to Eleads.
Reviewed by a Salesperson September 14th
Recommended: YES
✅ Verified Rating

Pros: This tool doesn't have enough information and isn't easy to manage.

Cons:


Contact Info

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