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Reynolds and Reynolds

Contact Management

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Contact Info

phone 937.485.2000
explore reyrey.com
Do you work for Reynolds and Reynolds? Claim your company page now!

About the Product

Efficiently track leads, manage all customer follow-up, and create better focused marketing efforts using Contact Management from Reynolds and Reynolds. Make the most of your customer relationships while accomplishing your CRM goals and driving efficiency into your sales process with a single, comprehensive solution that’s easy to use and fully integrates with the ERA(R) and POWER dealership management systems. (www.reyrey.com)

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Product Summary

Product Overview
Contact Management Product Overview

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Star Rating Distribution:
2
6
2
3
6

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Great Tool!
Reviewed by a BDC Manager 2 days ago
Recommended: YES
✅ Verified Rating

Pros: The system works well for our needs and does everything we need it to do. Haven't had any issues so far.

Cons: None.

Great Tool!
Reviewed by a BDC Manager 2 days ago
Recommended: YES
✅ Verified Rating

Pros: I have used many CRM's over the course of my career and love using Reynolds contact management system. It integrates well with our other systems and is easy to use.

Cons: There are some things that they can improve.

Great Tool!
Reviewed by a Sales Manager 3 days ago
Recommended: YES
✅ Verified Rating

Pros: I really like that the CRM is easy to use and doesn't take a lot of training to use the system.

Cons: None.

Expensive!
Reviewed by a Dealer Professional November 11th
Recommended: YES
✅ Verified Rating

Pros: I don't have anything good to comment.

Cons: I think their service is too expensive. Looking to switch because of price and the fact that it hasn't improved.

Not easy to use.
Reviewed by a Sales Manager October 3rd
Recommended: NO
✅ Verified Rating

Pros:

Cons: It was very confusing, and not easy to use.

Antiquated Product
Reviewed by General Sales Manager July 28th
Recommended: NO
✅ Verified Rating

Pros: Customer reporting; query builder.

Cons: Antiquated product; lacks sophistication of others.

Not user-friendly
Reviewed by a Dealer Professional July 28th
Recommended: NO
✅ Verified Rating

Pros: None

Cons: Not user Friendly; no real-time database; lack of up time; lack of email luster; pore email delivery.

Solid integration.
Reviewed by Sales Manager July 28th
Recommended: YES
✅ Verified Rating

Pros: Universal and nicely integrates with other products used at dealership

Cons: Non-compatible with tablets and smart phones.

Been working with product for 16 months and haven't encountered any problems thus far.
Reviewed by an Internet Salesperson July 11th
Recommended: YES
✅ Verified Rating

Pros: Integration with Reynolds computer system software.

Cons: None

R&R does everything and it is user friendly after you get it set up.
Reviewed by Internet Director July 11th
Recommended: YES
✅ Verified Rating

Pros: User-friendly; meets all application needs.

Cons: None


Contact Info

phone 937.485.2000
explore reyrey.com
Do you work for Reynolds and Reynolds? Claim your company page now!

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