Notifications & Messages

Jared Hamilton
From: Jared Hamilton
Hey - It’s time to join the thousands of other dealer professionals on DrivingSales. Create an account so you can get full access to the articles, discussions and people that are shaping the future of the automotive industry.
×
Reynolds and Reynolds

Contact Management

 Rate Product
Star Rating Distribution:
43
40
37
18
5
Rating by Job Title:

Contact Info

phone Not Available
explore Not Available
Do you work for Reynolds and Reynolds? Claim your company page now!

About the Product

Contact Management is a comprehensive, web-based CRM system for your entire dealership to build lifelong customer relationships. Built into ERA-IGNITE and POWER, it accesses your single name file. Syncing of customer information is made instantly, so you are always up-to-date and accurate. Leads flow into sales and then F&I without re-keying of data. The mobile app, DigiSales™, enables you to know exactly what happens to customers on the lot and better support your sales staff. (www.reyrey.com)

expand_more read more expand_more expand_less read less expand_less

Do you work for Reynolds and Reynolds? Claim your page now!

Product Summary

Product Overview
Contact Management Product Overview

.overview .snapshot table { display: inline-table; } .overview .snapshot table tr td { border: none; } table.tabresponsive td.tabrestd { float: left; text-align: left; width: 50%; } table.tabrespon...

Read More chevron_right
Star Rating Distribution:
43
40
37
18
5

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

No texting tool and information is a slow acess.
Reviewed by a Salesperson Last Week
Recommended: NO
✅ Verified Rating

Pros:

Cons: Doesn't have the qualities of a good CRM.

Not detail oriented
Reviewed by a Salesperson August 1st
Recommended: NO
✅ Verified Rating

Pros: Good tracking tool.

Cons: Not really CRM. Leaves holes in the system if you think it is.

Very good.
Reviewed by BDC Manager July 23rd
Recommended: YES
✅ Verified Rating

Pros: I am happy with this product, almost no glitches and very user friendly.

Cons:

Expensive but worth it.
Reviewed by an Office Associate July 23rd
Recommended: YES
✅ Verified Rating

Pros: Great partner as a DMS and CRM. We are on top of our game.

Cons:

Can't recommend. Too many problems that waste time..
Reviewed by an Internet Director July 18th
Recommended: NO
✅ Verified Rating

Pros:

Cons: If support would check with us, it might help.

One of the best systems we have used.
Reviewed by Owner July 17th
Recommended: YES
✅ Verified Rating

Pros: When updating deals, this system is pretty intuitive and easy to use.

Cons: The backend tool can be complicated without having learned how to use it first.

Searches are hard to manage and time consuming.
Reviewed by a Salesperson July 12th
Recommended: NO
✅ Verified Rating

Pros: This tool isn't easy to manage. I need permission from management to access customer info. takes too much time.

Cons: This tool isn't easy to manage. I need permission from management to access customer info. takes too much time.

Will be good once it gets up and running...
Reviewed by BDC Manager July 6th
Recommended: YES
✅ Verified Rating

Pros: In the process of switching to the Legacy Platform. We are in an 8 month contract and I think it will be a great tool once it is all set up.

Cons:

Good CRM tool.
Reviewed by an Internet Director July 5th
Recommended: YES
✅ Verified Rating

Pros: We use Reynolds is all our stores. it is much better than our last system. I've only had a few months and it definitely has a learning curve.

Cons: Moe options included would be a plus.

Terrible company
Reviewed by an Owner June 28th
Recommended: NO
✅ Verified Rating

Pros: Robust product offerings

Cons: Slow, expensive, and sloppy engineering. Terrible reporting. Charge per user and will not allow you to remove anyone


Contact Info

phone Not Available
explore Not Available
Do you work for Reynolds and Reynolds? Claim your company page now!

Learn to Shop

Buyer’s Guide DrivingSales Buyer’s Guides

Learn tips and tricks for finding the right vendor products for your store.

Reynolds and Reynolds Products

Contact Management
80% Recommended    Recom'd 143 Ratings
Reynolds and Reynolds Mobile Applications
98% Recommended    Recom'd 64 Ratings
Reynolds POWER DMS
86% Recommended    Recom'd 189 Ratings
Category: DMS
ERA-IGNITE
77% Recommended    Recom'd 18 Ratings
Category: DMS
AddOnAuto
100% Recommended    Recom'd 4 Ratings
Desking with Rates and Residuals
100% Recommended    Recom'd 4 Ratings
Category: Desking

CRM - Sales Dept. Products

98%  Recommended Recom'd 2050 Ratings
Company: ELEAD1ONE
88%  Recommended Recom'd 884 Ratings
Company: DealerSocket
95%  Recommended Recom'd 265 Ratings
100%  Recommended Recom'd 69 Ratings
Company: DriveCentric

 Unlock all of the community & features  Join Now