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Reynolds and Reynolds

Contact Management

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Star Rating Distribution:
52
41
44
16
5
Rating by Job Title:

Contact Info

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About the Product

Contact Management is a comprehensive, web-based CRM system for your entire dealership to build lifelong customer relationships. Built into ERA-IGNITE and POWER, it accesses your single name file. Syncing of customer information is made instantly, so you are always up-to-date and accurate. Leads flow into sales and then F&I without re-keying of data. The mobile app, DigiSales™, enables you to know exactly what happens to customers on the lot and better support your sales staff. (www.reyrey.com)

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Product Summary

Product Overview
Contact Management Product Overview

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Star Rating Distribution:
52
41
44
16
5

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

They have the best Reps!
Reviewed by an Internet Director April 1st
Recommended: YES
✅ Verified Rating

Pros: They are so helpful. This tool is priceless. We never lose information.

Cons:

Good organizational tool.
Reviewed by an Internet Salesperson March 11th
Recommended: YES
✅ Verified Rating

Pros: We like the tool.. We thought it was a CRM provider. It isn't a CRM.

Cons: Could use some other add on's

They are our CRM and DMS. Works well.
Reviewed by an Office Associate March 4th
Recommended: YES
✅ Verified Rating

Pros: Very happy with the outcomes. Our sales guys are the best.

Cons:

It is a great way to manage everything with this CRM.
Reviewed by a Salesperson February 8th
Recommended: YES
✅ Verified Rating

Pros: It handles and manages all our information well and integrates with our other sources.

Cons:

They handle all our software, they are very good!
Reviewed by a General Sales Manager Dec 21, 2018
Recommended: YES
✅ Verified Rating

Pros: They integrate everything for us, all our software.

Cons:

Our contacts have greatly increased.
Reviewed by an Internet Salesperson Dec 5, 2018
Recommended: YES
✅ Verified Rating

Pros: Their reps are always available and the product is easy to use.

Cons:

not organized
Reviewed by Other Dec 4, 2018
Recommended: NO
✅ Verified Rating

Pros:

Cons: the emails are not marked clearly as "read." They changed the platform about a year ago and it hasn't been the same

Easy to use
Reviewed by an Internet Director Nov 30, 2018
Recommended: YES
✅ Verified Rating

Pros: Revamped it and it looks great. Its easy to be on the same page for all the departments.

Cons:

Good contact management tool,
Reviewed by a Sales Manager Nov 30, 2018
Recommended: YES
✅ Verified Rating

Pros: Tracking is easy and not problems.

Cons: We tried using it as a CRM , but it was lacking in too many areas.

Not up to date
Reviewed by Service Manager Nov 27, 2018
Recommended: NO
✅ Verified Rating

Pros:

Cons: Not user friendly and not up to date


Contact Info

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