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Reynolds and Reynolds

Contact Management

 Rate Product
Star Rating Distribution:
50
46
48
17
5
Rating by Job Title:

Contact Info

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About the Product

Contact Management is a comprehensive, web-based CRM system for your entire dealership to build lifelong customer relationships. Built into ERA-IGNITE and POWER, it accesses your single name file. Syncing of customer information is made instantly, so you are always up-to-date and accurate. Leads flow into sales and then F&I without re-keying of data. The mobile app, DigiSales™, enables you to know exactly what happens to customers on the lot and better support your sales staff. (www.reyrey.com)

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Product Summary

Product Overview
Contact Management Product Overview

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Star Rating Distribution:
50
46
48
17
5

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Our favorite contacting tool.
Reviewed by General Manager 2 days ago
Recommended: YES
✅ Verified Rating

Pros: Information is always current and the desking tool is wonderful.

Cons:

The BEST CRM.
Reviewed by Other 6 days ago
Recommended: YES
✅ Verified Rating

Pros: There is not a better system to use, I would highly recommend. The customer support is great and I can always get assistance when I need it. The system itself outshines the others.

Cons:

No issues with it
Reviewed by Salesperson Last Week
Recommended: YES
✅ Verified Rating

Pros: We haven't had any issues. Changed to Contact Management about 6 months ago.

Cons:

Average CRM
Reviewed by Salesperson Last Week
Recommended: YES
✅ Verified Rating

Pros: Just an average CRM that is part of Reynolds

Cons:

Tool that is always current and easy to manage.
Reviewed by a Dealer Professional Last Week
Recommended: YES
✅ Verified Rating

Pros: Reynolds is the best. SInce they are also our DMS, everything integrates easily.

Cons:

Strongest CRM
Reviewed by Internet Sales Last Week
Recommended: YES
✅ Verified Rating

Pros: We use CM exclusively and love it. Out of 4-5 I have used at the dealership, this is the strongest CRM.

Cons:

We have had them for a long time, all our dealerships.
Reviewed by a BDC Manager October 31st
Recommended: YES
✅ Verified Rating

Pros: They've come a long way over the years and the product has just gotten better! Manages our departments information very consistently and well.

Cons:

A great tool for managing our customers.
Reviewed by an Internet Salesperson October 22nd
Recommended: YES
✅ Verified Rating

Pros: Up to date and easy to access info.

Cons:

Our rep is helpful and available.
Reviewed by a Salesperson October 19th
Recommended: YES
✅ Verified Rating

Pros: I like the tool but wish there were more options.

Cons:

Easy to use but not enough choices to choose from.
Reviewed by a Salesperson October 19th
Recommended: YES
✅ Verified Rating

Pros: Reps are good but system is old school.

Cons:


Contact Info

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