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Reynolds and Reynolds

Contact Management

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Star Rating Distribution:
45
44
40
18
5
Rating by Job Title:

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About the Product

Contact Management is a comprehensive, web-based CRM system for your entire dealership to build lifelong customer relationships. Built into ERA-IGNITE and POWER, it accesses your single name file. Syncing of customer information is made instantly, so you are always up-to-date and accurate. Leads flow into sales and then F&I without re-keying of data. The mobile app, DigiSales™, enables you to know exactly what happens to customers on the lot and better support your sales staff. (www.reyrey.com)

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Product Summary

Product Overview
Contact Management Product Overview

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Star Rating Distribution:
45
44
40
18
5

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

The information is current and I can access anywhere
Reviewed by a Salesperson 5 days ago
Recommended: YES
✅ Verified Rating

Pros: Our Vin rep is wonderful and there are many solid options.

Cons:

Can't compare to Eleads.
Reviewed by a Salesperson Last Week
Recommended: YES
✅ Verified Rating

Pros: This tool doesn't have enough information and isn't easy to manage.

Cons:

We like it a lot.
Reviewed by Internet Director Last Week
Recommended: YES
✅ Verified Rating

Pros: Easy to manage and they're also our DMS. All is smooth and easy.

Cons:

Versatile and compliant.
Reviewed by an Internet Salesperson Last Week
Recommended: YES
✅ Verified Rating

Pros: Does it all for us and all is easy.

Cons:

Good tool. Never a problem, they can't handle.
Reviewed by an Internet Director September 7th
Recommended: YES
✅ Verified Rating

Pros: Information is always updating. Support is obtainable.

Cons:

Overall it is a pretty versatile tool for sales and service follow up.
Reviewed by a BDC Manager August 29th
Recommended: YES
✅ Verified Rating

Pros: Overall it is a pretty versatile tool for sales and service follow up.

Cons: I don't like doing reports, they make if difficult. It was much easier doing all my reports on DealerSocket, more user friendly.

All I've ever used.. It's easy for me.
Reviewed by a Salesperson August 29th
Recommended: YES
✅ Verified Rating

Pros: Organized system and easy to manage.

Cons:

Customer follow up is great using this!
Reviewed by a Marketing Director August 28th
Recommended: YES
✅ Verified Rating

Pros: Integrates it all together and makes it easy to stay on top of things.

Cons:

Easy to manage. Updating would be good
Reviewed by an Owner August 27th
Recommended: YES
✅ Verified Rating

Pros: I love Reynolds.. They do a great job with DMS and CRM.

Cons: They say upgrades are coming. They are trying.

No texting tool and information is a slow acess.
Reviewed by a Salesperson August 6th
Recommended: NO
✅ Verified Rating

Pros:

Cons: Doesn't have the qualities of a good CRM.


Contact Info

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Do you work for Reynolds and Reynolds? Claim your company page now!

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