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Rich Ludlow

Rich Ludlow BDC Manager

Profile

Name: Rich Ludlow
Title: BDC Manager
Company: Monken Automotive
Phone: Private
Location: Private , Private
Summary:
Not Available

Recent Activity

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    April 10th
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    Commented on "BDC Metrics"
    April 10th
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    Commented on "BDC Metrics"
    April 5th
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    Achieved a new status level: Contributor
    April 5th
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    Started a discussion, "BDC Metrics"
    April 3rd
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    April 3rd
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    Commented on "bdc "
    April 3rd
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    April 3rd

Blog Posts

Improving Vehicle Detail Pages

Improving Vehicle Detail Pages

Your VDP is one of the most important aspects of your marketing. Improving your sellers notes will help your customers see the value that is included for t…

Improving Service Efficiency for the Customer

Improving Service Efficiency for the Customer

As a former service advisor for one of the busiest Chevrolet dealerships on the prairies, I know firsthand how many customer interactions frontline sta…

Delivery Specialists: Helpful or Hurtful?

Delivery Specialists: Helpful or Hurtful?

A recent trend for dealerships has been to hire in a "delivery specialist", someone whose sole purpose is to help deliver vehicles efficiently to…

Conquesting Through Service [VIDEO]

Conquesting Through Service [VIDEO]

Scot Eisenfelder shares why conquesting through service is the key to future profitability. …

Freebie Friday: The Expectation Gap [VIDEO]

Freebie Friday: The Expectation Gap [VIDEO]

Are you setting your dealership up for failure with your messages? VP of Sales CDK Global Bill Wittenmyer offers some advice for dealers on managing ex…

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