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Robert Simmons

Robert Simmons Performance Manager

Profile

Name: Robert Simmons
Title: Performance Manager
Company: Marcom Results Group
Phone: Private
Location: Private , Private
Summary:
Relentlessly dedicated to improving the behaviors in sales and service that drive results

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    Jul 28, 2018
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Blog Posts

Hampton Inn Long Island/Commack

Hampton Inn Long Island/Commack

At A Glance:   A hotel with contemporary and sleek design, Hampton Inn Long Island/Commack is conveniently located nearby business areas and attra…

The Impact Time has on the Customer Experience

The Impact Time has on the Customer Experience

    Michelle Denogean from Roadster discusses their research on time and customer satisfaction.  How have you found ways to redu…

Be a Healthy Service Team Leader

Be a Healthy Service Team Leader

Service managers and fixed ops directors, this one is for you. Anyone who has had a role in service management knows how lonely it often is. You&rsq…

Freebie Friday: Nurturing vs Closing [VIDEO]

Freebie Friday: Nurturing vs Closing [VIDEO]

Bill Wittenmyer shares the difference between nurturing and closing in this episode of Freebie Friday. …

Why People Defect in Service [VIDEO]

Why People Defect in Service [VIDEO]

CEO & Executive Chairman Scot Eisenfelder explains why customers defect in service in this video blog. …

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