Reseller
Web Chat Vs Text Chat B2C SMS Communication & Mobile Marketing Software Launched
A company specializing in B2C (business-to-clients) communication software, has launched a new auto dealership B2C SMS marketing service called Sales TextChat.
More information is available at http://smsmoneymaker.com.
A considerable number of business have a system of communication with their clients, either through traditional phone calls or e-mails, or other forms of web services.
While these may be effective in certain situations, statistics show that a significant amount of emails go unanswered, while business calls tend to be avoided in private situations.
Similarly, b2c live chat applications are entirely dependent on whether the client uses them at all. While preference for live chat has recently grown, it is still not an extremely popular service. A sizeable share of clients (roughly 50%) prefer not to use live chat, but contact the business directly.
By contrast, 98% of text messages are read within 10 minutes from being received, which translates into an engagement rate up to eight percent higher when compared to e-mails, for instance. In fact, only 22% of all e-mails are ever read, making it among the least effective b2c communication service.
Sales TextChat is a new automotive b2c mobile communication service. The software allows for two-way business-to-client communication, including sending and receiving of pictures, videos and documents.
This auto dealership B2C SMS marketing solution strives to improve client engagement and create a solid business reputation. Since SMS engagement rates are significantly higher than other communication methods, solution times for any potential issues should be reduced.
Furthermore, unlike B2C live chat software, Sales TextChat allows for 24 hours a day, seven days a week communication, without being as intrusive as phone calls, and with a much higher engagement rate than e-mail.
Unlike other text services, SMS Sales TextChat is TCPA compliant, meaning that businesses using it will be entirely within the legal borders in term of automated telephone use.
Interested parties can find more information by visiting the above-mentioned website.
Contact Info:
Name: Roy Revill
Organization: RY Enterprises
Address: 232 State Route 32 South #1
Phone: (845) 616-4127
or Text Roy at 69696
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