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Jared Hamilton
From: Jared Hamilton
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Russ Chandler

Russ Chandler Product Marketing Manager

Exclusive Blog Posts

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[youtube https://www.youtube.com/watch?v=3R7Y3kZIDVg] Your Turn To Drive discusses Top 6 Things Car Dealers Do To Make Car Buying Difficult.  Jim D…

Choose the correct CRM for your dealership OR pay dearly

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Cars.com Reviews Coming to Google+ Local

In a recent meeting with my Cars.com account rep we were discussing the new Google+ Local pages. I was excited to be informed that Google will soon be linking Cars.com reviews to dealer Google+ pages. "More Reviews" found both on the quick view to the right of your dealership in search results and at the bottom of your Google+ page under your Google reviews. Most commonly you will find Dealerrater or Insider pages listed with the number of reviews found in parentheses beside them. This isn't as fantastic as them actually listing them like a Google review but definitely a boost for dealers.

As a lot of you probably already know Google has also made it mandatory to create/sign-in to a Google+ account to leave a review. This complicates the already difficult task in acquiring Google specific reviews. Cars.com has done a fantastic job  campaigning for reviews for their dealerships thus bringing in a hefty amount of reviews. I wasn't given an exact date but that it would be shortly, within a matter of weeks. Since you can respond to all your reviews on Cars.com now would be a good time to make sure everything is tightened up and looking good with your reviews so your ready with the change goes in effect. 

 

Good luck!

--

Russ Chandler 

russ58@hotmail.com

 

 

Bryan Armstrong
Great idea Russ. I've had issues with getting people to post reviews on Cars.com. Guess I should do one myself to see how laborious the process is...
Russ Chandler
Thanks Bryan- My rep will campaign for reviews for me even having some of there people call our customers in the past along with a email requesting reviews in return for a chance to win type promotion. Another angle is Cars.com will accept hand written reviews and place them on the site for the customer if a signed form is turned in. Ask your rep for one and see what you get. Good luck!
Jim Bell
This is a GREAT thing with Google basically forcing their social network on people to write reviews. I'm just glad we focused last year on Google reviews so we have a nice kitty of them now. I don't think we have gotten one Google review since the change over.
Jim Bell
This is a GREAT thing with Google basically forcing their social network on people to write reviews. I'm just glad we focused last year on Google reviews so we have a nice kitty of them now. I don't think we have gotten one Google review since the change over.
BRUCE HARTZ
Brian it's really easy, we got 37 reviews up to cars in about 3 months time. The real challenge is keeping the sales staff motivated to keep getting the reviews. Short of paying them they have no incentive to do reviews even when they see and hear customers commenting that they chose us because of our good reviews. Thats the hard part!

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