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Ryan Mayo

Ryan Mayo AutoAlert Advocate/Client Retention expert.

Exclusive Blog Posts

The Perennial Sales Starter Kit

The Perennial Sales Starter Kit

Outside of having some online training that I could do on my own time, a 2-Day Sales Training Course, shadowing the top Sales Consultant (at my initiative)…

How SEO Impacts the Service Department

How SEO Impacts the Service Department

Digital marketing in the dealership often is viewed and conducted solely from a sales perspective. But the service department, often called the "backb…

What 89% of salespeople are failing to do...

What 89% of salespeople are failing to do...

  According to Dale Carnegie only 11% of salespeople ask for referrals. We all know how valuable referrals are but when it comes time to ask for a …

Why Your Online Shoppers Don’t Take the Bait

Why Your Online Shoppers Don’t Take the Bait

You think you’re dangling an enticing lure in front of your customers’ eyes. You plan to set the hook and reel them in. But what you don&rs…

Click-to-Call [Infographic]

Click-to-Call [Infographic]

  Most dealers understand the importance of making it easy for customers and prospects to find contact information. Websites often have prominent &…

The Dealership Next Door is Data-Mining are you?

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Data-Mining software enables you to anticipate your customer’s needs and leverage critical information based on the six types of alerts shown below. Access to this information is critical to targeted effective out reach to your current customers and effects your ability to ultimately retain that customer. Below are some of the different ways Data-Mining tools can help you leverage information to retain current customers. 

Upgrade Alert: Know when your customer is in a position to upgrade to a new vehicle for a similar or lower monthly payment.

Service Alert: Receive text and email alerts when customers have scheduled service or pull into your service drive with various opportunities.

Mileage Alert: Help clients avoid mileage penalties and get into a new car by knowing when they are approaching contracted lease miles.

Contact Alert: Prompts you in advance to contact your clients when their purchase or lease contracts are nearing completion.

Flex Alert: Identifies buyers who can lower their payments through current market incentives and more flexible terms.

Warranty Alert: Even if clients didn’t purchase from your dealership, know when they are ready for an extended warranty.

If you have questions or would like to speak about Data-Mining best practices feel free to reach out! 

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