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Ryan Mayo

Ryan Mayo AutoAlert Advocate/Client Retention expert.

Exclusive Blog Posts

What People Are Looking For In An Auto Repair Shop

What People Are Looking For In An Auto Repair Shop

Those who have been involved in some sort of accident have the next step of finding an auto repair shop. These shops are not all created equal as some are …

One Price Selling – What Are You Waiting For?

One Price Selling – What Are You Waiting For?

Most Dealers are closer to a One Price Selling sales process than they may realize. If you’re an excellent pre-owned dealer you’re basically no…

What Is Your Chemistry With Women Buyers?

What Is Your Chemistry With Women Buyers?

Wow, its December. Last month of the year. Now is the perfect time to begin to reflect on the customer processes, engagement and strategies you have in pla…

Want to Advance in Business? Here are a Few Ways to Stay on Top of Your Game

Want to Advance in Business? Here are a Few Ways to Stay on Top of Your Game

If it’s time for you to take the next steps in your career, there are some tried-and-true methods that can ensure your success. All business professi…

BDC training for 2017

BDC training for 2017

  We have a service and sales bdc team for each of our stores. One is a Hyundai store and the other is a Chevrolet store. We have Three sales Bus…

The Dealership Next Door is Data-Mining are you?

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Data-Mining software enables you to anticipate your customer’s needs and leverage critical information based on the six types of alerts shown below. Access to this information is critical to targeted effective out reach to your current customers and effects your ability to ultimately retain that customer. Below are some of the different ways Data-Mining tools can help you leverage information to retain current customers. 

Upgrade Alert: Know when your customer is in a position to upgrade to a new vehicle for a similar or lower monthly payment.

Service Alert: Receive text and email alerts when customers have scheduled service or pull into your service drive with various opportunities.

Mileage Alert: Help clients avoid mileage penalties and get into a new car by knowing when they are approaching contracted lease miles.

Contact Alert: Prompts you in advance to contact your clients when their purchase or lease contracts are nearing completion.

Flex Alert: Identifies buyers who can lower their payments through current market incentives and more flexible terms.

Warranty Alert: Even if clients didn’t purchase from your dealership, know when they are ready for an extended warranty.

If you have questions or would like to speak about Data-Mining best practices feel free to reach out! 

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