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From: Jared Hamilton
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Ryan Mayo

Ryan Mayo AutoAlert Advocate/Client Retention expert.

Exclusive Blog Posts

Ecommerce and Auto dealers

Ecommerce and Auto dealers

Many of the ecommerce sites are now a days trying to test the waters of entering into the automobile sector by trying to engage customers on a small scale …

Closing Out Your Phone Call Properly

Closing Out Your Phone Call Properly

Closure - An Important Step One of the most commonly skipped steps during a sales call is Closure. During Closure we should be giving the customer …

Take me off the List!

Take me off the List!

      The last thing a dealer wants to hear is “take me off of your marketing list.” Each and every time you get th…

Using Vehicle Safety Features to Drive New and Used Car Sales

Using Vehicle Safety Features to Drive New and Used Car Sales

Selling a consumer a large ticket item like a car, truck, or SUV comes with a degree of understandable skepticism for the buyer. Consider the importanc…

Why Branding Your Price is a Great Idea!

Why Branding Your Price is a Great Idea!

If you’ve been reading my pieces for the last few months, you’ve probably noticed how passionate I am about branding. By branding every aspect of your …

The Dealership Next Door is Data-Mining are you?

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Data-Mining software enables you to anticipate your customer’s needs and leverage critical information based on the six types of alerts shown below. Access to this information is critical to targeted effective out reach to your current customers and effects your ability to ultimately retain that customer. Below are some of the different ways Data-Mining tools can help you leverage information to retain current customers. 

Upgrade Alert: Know when your customer is in a position to upgrade to a new vehicle for a similar or lower monthly payment.

Service Alert: Receive text and email alerts when customers have scheduled service or pull into your service drive with various opportunities.

Mileage Alert: Help clients avoid mileage penalties and get into a new car by knowing when they are approaching contracted lease miles.

Contact Alert: Prompts you in advance to contact your clients when their purchase or lease contracts are nearing completion.

Flex Alert: Identifies buyers who can lower their payments through current market incentives and more flexible terms.

Warranty Alert: Even if clients didn’t purchase from your dealership, know when they are ready for an extended warranty.

If you have questions or would like to speak about Data-Mining best practices feel free to reach out! 

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