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Shashona Durham

Shashona Durham Marketing Director

Profile

Name: Shashona Durham
Title: Marketing Director
Company: Phone Ninjas
Phone: Private
Location: Private , Private
Summary:
Our team of dedicated trainers and coaches are here to help your dealership schedule more appointments, be better on your internet process and ultimately lead a better life. We’re not trying to sell a car on the phone, it’s about selling the appointment. Phone Ninjas provides ongoing training to hundreds of dealers across the nation. The Phone Ninjas Phone Skills Index (PSI Score) has become the industry standard for evaluating the effectiveness of a phone conversation. Having a trainer onsite one time without follow up has been proven to be ineffective. Training videos and on-demand videos struggle to keep sales people engaged, and managers still have to inspect process. Phone Ninjas solves all of this by providing one-on-one coaching to each member of your sales staff, we keep our costs down by being able to work remote. Our success with clients has made Phone Ninjas one of the hottest and fastest growing companies in the automotive sector.

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    Shashona Durham
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Blog Posts

How Did We Do?

How Did We Do?

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Driverbase.com Launches AI Powered Car Search to Connect Drivers with Their Optimal Vehicle

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3/7/19 Dealer Playbook Appearance

3/7/19 Dealer Playbook Appearance

Had a lot of fun being on Michael Cirillo's 159th episode. Check it out and feel free to share; we covered a lot of good soft skills topics and examine…

5 Easy Ways to Drive Traffic to your Dealership's Website

5 Easy Ways to Drive Traffic to your Dealership's Website

*This article previously appeared in the Reynolds and Reynolds FUEL monthly newsletter* By Jay Harper Does your dealership’s website suffer fro…

Rock's Rants: Updating Sublets and Rentals

Rock's Rants: Updating Sublets and Rentals

Does your dealership sublet rental cars to customers? I've noticed a pretty common problem that might be causing your dealership to lose money. …

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