Notifications & Messages

Jared Hamilton
From: Jared Hamilton
Hey - It’s time to join the thousands of other dealer professionals on DrivingSales. Create an account so you can get full access to the articles, discussions and people that are shaping the future of the automotive industry.
×
Shashona Durham

Shashona Durham Marketing Director

Profile

Name: Shashona Durham
Title: Marketing Director
Company: Phone Ninjas
Phone: Private
Location: Private , Private
Summary:
Our team of dedicated trainers and coaches are here to help your dealership schedule more appointments, be better on your internet process and ultimately lead a better life. We’re not trying to sell a car on the phone, it’s about selling the appointment. Phone Ninjas provides ongoing training to hundreds of dealers across the nation. The Phone Ninjas Phone Skills Index (PSI Score) has become the industry standard for evaluating the effectiveness of a phone conversation. Having a trainer onsite one time without follow up has been proven to be ineffective. Training videos and on-demand videos struggle to keep sales people engaged, and managers still have to inspect process. Phone Ninjas solves all of this by providing one-on-one coaching to each member of your sales staff, we keep our costs down by being able to work remote. Our success with clients has made Phone Ninjas one of the hottest and fastest growing companies in the automotive sector.

Recent Activity

  • face
    Updated profile photo:
    Shashona Durham
    September 7th
  • face
    Updated profile photo:
    Shashona Durham
    September 7th
  • edit
    Updated their profile.
    September 7th
  • edit
    Updated their profile.
    September 7th
  • edit
    Updated their profile.
    September 7th
  • edit
    Updated their profile.
    September 7th
  • edit
    Updated their profile.
    September 7th
  • edit
    Updated their profile.
    September 7th
  • edit
    Updated their profile.
    September 7th
  • edit
    Updated their profile.
    September 7th
  • edit
    Updated their profile.
    September 7th
  • edit
    Updated their profile.
    September 7th
  • edit
    Updated their profile.
    September 7th
  • edit
    Updated their profile.
    September 7th
  • edit
    Updated their profile.
    September 7th

Blog Posts

Why Millennials Don’t Care About Your Cars For Sale

Why Millennials Don’t Care About Your Cars For Sale

Pioneer’s observations speak to digital native’s expectations for a multi-device, transparent experience that informs and reduces friction. When millen…

What People Are Looking For In An Auto Repair Shop

What People Are Looking For In An Auto Repair Shop

Those who have been involved in some sort of accident have the next step of finding an auto repair shop. These shops are not all created equal as some are …

New Features Revealed for Instagram Stories

New Features Revealed for Instagram Stories

Instagram recently rolled out new features to its new and popular Stories. Stories disappear after 24 hours, so they’re a great way to add spontaneou…

What You Need To Know About DMPs

What You Need To Know About DMPs

DMPs are a topic gaining escalating attention as we head into 2017. A dark cloud of big, irrelevant data still lingers above the automotive industry, just …

One Price Selling – What Are You Waiting For?

One Price Selling – What Are You Waiting For?

Most Dealers are closer to a One Price Selling sales process than they may realize. If you’re an excellent pre-owned dealer you’re basically no…

 Unlock all of the community & features  Join Now