Notifications & Messages

Jared Hamilton
From: Jared Hamilton
Hey - It’s time to join the thousands of other dealer professionals on DrivingSales. Create an account so you can get full access to the articles, discussions and people that are shaping the future of the automotive industry.
×
Shashona Durham

Shashona Durham Marketing Director

Profile

Name: Shashona Durham
Title: Marketing Director
Company: Phone Ninjas
Phone: Private
Location: Private , Private
Summary:
Our team of dedicated trainers and coaches are here to help your dealership schedule more appointments, be better on your internet process and ultimately lead a better life. We’re not trying to sell a car on the phone, it’s about selling the appointment. Phone Ninjas provides ongoing training to hundreds of dealers across the nation. The Phone Ninjas Phone Skills Index (PSI Score) has become the industry standard for evaluating the effectiveness of a phone conversation. Having a trainer onsite one time without follow up has been proven to be ineffective. Training videos and on-demand videos struggle to keep sales people engaged, and managers still have to inspect process. Phone Ninjas solves all of this by providing one-on-one coaching to each member of your sales staff, we keep our costs down by being able to work remote. Our success with clients has made Phone Ninjas one of the hottest and fastest growing companies in the automotive sector.

Recent Activity

  • face
    Updated profile photo:
    Shashona Durham
    Sep 7, 2016
  • face
    Updated profile photo:
    Shashona Durham
    Sep 7, 2016
  • edit
    Updated their profile.
    Sep 7, 2016
  • edit
    Updated their profile.
    Sep 7, 2016
  • edit
    Updated their profile.
    Sep 7, 2016
  • edit
    Updated their profile.
    Sep 7, 2016
  • edit
    Updated their profile.
    Sep 7, 2016
  • edit
    Updated their profile.
    Sep 7, 2016
  • edit
    Updated their profile.
    Sep 7, 2016
  • edit
    Updated their profile.
    Sep 7, 2016
  • edit
    Updated their profile.
    Sep 7, 2016
  • edit
    Updated their profile.
    Sep 7, 2016
  • edit
    Updated their profile.
    Sep 7, 2016
  • edit
    Updated their profile.
    Sep 7, 2016
  • edit
    Updated their profile.
    Sep 7, 2016

Blog Posts

The Perennial Sales Starter Kit

The Perennial Sales Starter Kit

Outside of having some online training that I could do on my own time, a 2-Day Sales Training Course, shadowing the top Sales Consultant (at my initiative)…

We Owe Process

We Owe Process

I am looking for some of the best practices on We Owe process, any advice would be appreciated.   …

How SEO Impacts the Service Department

How SEO Impacts the Service Department

Digital marketing in the dealership often is viewed and conducted solely from a sales perspective. But the service department, often called the "backb…

Eyeglasses are Exactly Like Cars - At Least in These 3 Key Ways

Eyeglasses are Exactly Like Cars - At Least in These 3 Key Ways

Do you remember the last time you were in an eyeglasses store? Chances are it wasn’t particularly memorable or positive. People are over this type of…

10 Tips for More Effective Sales Calls

10 Tips for More Effective Sales Calls

One of the core functions of the independent auto sales rep is to follow up with leads. When you receive information from an interested buyer—vi…

 Unlock all of the community & features  Join Now