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Shashona Durham

Shashona Durham Marketing Director

Profile

Name: Shashona Durham
Title: Marketing Director
Company: Phone Ninjas
Phone: Private
Location: Private , Private
Summary:
Our team of dedicated trainers and coaches are here to help your dealership schedule more appointments, be better on your internet process and ultimately lead a better life. We’re not trying to sell a car on the phone, it’s about selling the appointment. Phone Ninjas provides ongoing training to hundreds of dealers across the nation. The Phone Ninjas Phone Skills Index (PSI Score) has become the industry standard for evaluating the effectiveness of a phone conversation. Having a trainer onsite one time without follow up has been proven to be ineffective. Training videos and on-demand videos struggle to keep sales people engaged, and managers still have to inspect process. Phone Ninjas solves all of this by providing one-on-one coaching to each member of your sales staff, we keep our costs down by being able to work remote. Our success with clients has made Phone Ninjas one of the hottest and fastest growing companies in the automotive sector.

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Blog Posts

AIADA's Cody Lusk Testifies at Commerce Investigation Hearing

AIADA's Cody Lusk Testifies at Commerce Investigation Hearing

Today the President and CEO of the American International Automobile Dealers Association (AIADA) testified in front of the U.S. Department of Commernce&nbs…

Actor Mark Wahlberg now Owns a Dealership

Actor Mark Wahlberg now Owns a Dealership

In a move to grow his business portfolio, Marky Mark Wahlberg is breaking into the automotive world with a dealership in Columbus, Ohio. Yes, you read that…

The Future is Here … Is it the Car Vending Machine?

The Future is Here … Is it the Car Vending Machine?

Companies all around the world are picking up on the car vending machine trend. In recent news, Ford joining with tech giant Alibaba to create a cat-the…

Enlightening Your Clients That Owning a Car is Something They Can Afford

Enlightening Your Clients That Owning a Car is Something They Can Afford

When people hesitate to trade in their vehicle for a new one or simply buy another used car in cash, a big consideration is whether they will have to pay m…

Keep it Simple…and Smart!

Keep it Simple…and Smart!

There are a lot of expensive technology solutions out there that, you are constantly being told, can accomplish great things for your dealership. Almost ev…

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