Hey - It’s time to join the thousands of other dealer professionals on DrivingSales. Create an account so you can get full access to the articles, discussions and people that are shaping the future of the automotive industry.
When looking at CRMs/ILM's, you must look at all the features and abilities one can deliver. With SWC CRM and ILM you can get;
-Track Internet, Phone, Walkup, All Lead Types
-Automatic Lead Assignment
-Time/Date Stamp
-Response Time Tracking
-Activity Calendar / Action Scheduler / Alarms
-Service and after the sale retention
-Customers Virtual Whiteboard
-Automated Processes
-Mobile App for Smart Phones--SMS push and pull
-Customer Profile Mining
And more…..