Notifications & Messages

Jared Hamilton
From: Jared Hamilton
Hey - It’s time to join the thousands of other dealer professionals on DrivingSales. Create an account so you can get full access to the articles, discussions and people that are shaping the future of the automotive industry.
×
Stephanie Young

Stephanie Young VP of Sales and Marketing

Exclusive Blog Posts

Women in the Dealer Workforce: Where We Are & Where We Can Go

Women in the Dealer Workforce: Where We Are & Where We Can Go

It’s no secret that women make up a small portion of the dealer workforce and turnover among women is high. By not attracting and retaining women in the …

Car Subscriptions - Q and A with Bill Playford

Car Subscriptions - Q and A with Bill Playford

I had the chance to interview Bill Playford about car subscription services, and how they're going to change the marketplace. Take a look what this ins…

Be The Exception

Be The Exception

How brilliant marketers find and follow what makes their stories different in a world full of average content DrivingSales is excited to announce th…

Keeping Up with the Joneses in Quick Lube

Keeping Up with the Joneses in Quick Lube

More than half of all sales customers will abandon your dealership’s service department in the first year. It’s a widely varying statistic &nda…

It Has Never Been Easier To Be Average

It Has Never Been Easier To Be Average

It has never been easier to be average. This post was written by Jay Acunzo, who will be speaking at the upcoming DrivingSales Executive Summit in Octob…

Do You Have Leaders or Bosses Driving Organizational Success

The Manus Group_Leader vs Boss

There is no mystery in the concept that the happier employees are, the more productive they are, resulting in greater profits for your organization.   Read the below descriptions for a leader and a boss and determine what is the driving force in your dealership.  

 

Leaders are people that are responsible for inspiring, guiding and leading a group of people on a path for a common cause. A leader is responsible for commanding a group of people, as well as participates as a member of the team.  An effective leader protects his organization and its people from harm.  Leaders teach over tell and lead through example.  Real leaders are expected to govern themselves and their actions.  They are often active listeners who are strong without being strong-willed.  Their vision is usually driven my innovation, inspiration and integrity.  Effective leaders dismiss their own selfish agendas while doing what is right over what is best. A leader plays the game that you don’t win at all cost, but lead at all cost.

 

A boss is a person who is in charge of the work place. A boss is not expected to be a member of the team, but is someone each member of the team is expected to answer to.  Bosses are driven by monetary concerns and do not always care for the well-being of the people.  As a result, the culture of their organizations become about exploiting people for profit.  Bosses acquire authority and respect from fear and intimidation.  They give orders and demands, pushing people to work under them.  If something goes wrong, a boss will pass on the blame because they are not seen to be a member of the team.  Bosses often lack vision and live in moment, worrying about tomorrow when tomorrow comes.  The agendas of a boss are often self-serving and vary with the tides of the moment.  A boss plays the game of win at all cost.

 

A leader is considered to be more effective than a boss when creating happy, productive employees.  Therefore a leader and not a boss is the key to increasing profits in your organization.  If your organization is being driven my bosses, it is time to look towards Automotive Management Recruitment.

 

 

The Manus Group's Stephanie Young Contact Information

Copyright © 2014, Stephanie Young All rights reserved.

 Unlock all of the community & features  Join Now