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Stephanie Young

Stephanie Young VP of Sales and Marketing

Exclusive Blog Posts

What People Are Looking For In An Auto Repair Shop

What People Are Looking For In An Auto Repair Shop

Those who have been involved in some sort of accident have the next step of finding an auto repair shop. These shops are not all created equal as some are …

One Price Selling – What Are You Waiting For?

One Price Selling – What Are You Waiting For?

Most Dealers are closer to a One Price Selling sales process than they may realize. If you’re an excellent pre-owned dealer you’re basically no…

What Is Your Chemistry With Women Buyers?

What Is Your Chemistry With Women Buyers?

Wow, its December. Last month of the year. Now is the perfect time to begin to reflect on the customer processes, engagement and strategies you have in pla…

Want to Advance in Business? Here are a Few Ways to Stay on Top of Your Game

Want to Advance in Business? Here are a Few Ways to Stay on Top of Your Game

If it’s time for you to take the next steps in your career, there are some tried-and-true methods that can ensure your success. All business professi…

BDC training for 2017

BDC training for 2017

  We have a service and sales bdc team for each of our stores. One is a Hyundai store and the other is a Chevrolet store. We have Three sales Bus…

Do You Have Leaders or Bosses Driving Organizational Success

The Manus Group_Leader vs Boss

There is no mystery in the concept that the happier employees are, the more productive they are, resulting in greater profits for your organization.   Read the below descriptions for a leader and a boss and determine what is the driving force in your dealership.  

 

Leaders are people that are responsible for inspiring, guiding and leading a group of people on a path for a common cause. A leader is responsible for commanding a group of people, as well as participates as a member of the team.  An effective leader protects his organization and its people from harm.  Leaders teach over tell and lead through example.  Real leaders are expected to govern themselves and their actions.  They are often active listeners who are strong without being strong-willed.  Their vision is usually driven my innovation, inspiration and integrity.  Effective leaders dismiss their own selfish agendas while doing what is right over what is best. A leader plays the game that you don’t win at all cost, but lead at all cost.

 

A boss is a person who is in charge of the work place. A boss is not expected to be a member of the team, but is someone each member of the team is expected to answer to.  Bosses are driven by monetary concerns and do not always care for the well-being of the people.  As a result, the culture of their organizations become about exploiting people for profit.  Bosses acquire authority and respect from fear and intimidation.  They give orders and demands, pushing people to work under them.  If something goes wrong, a boss will pass on the blame because they are not seen to be a member of the team.  Bosses often lack vision and live in moment, worrying about tomorrow when tomorrow comes.  The agendas of a boss are often self-serving and vary with the tides of the moment.  A boss plays the game of win at all cost.

 

A leader is considered to be more effective than a boss when creating happy, productive employees.  Therefore a leader and not a boss is the key to increasing profits in your organization.  If your organization is being driven my bosses, it is time to look towards Automotive Management Recruitment.

 

 

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