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Jared Hamilton
From: Jared Hamilton
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Stephanie Young

Stephanie Young VP of Sales and Marketing

Exclusive Blog Posts

The Perennial Sales Starter Kit

The Perennial Sales Starter Kit

Outside of having some online training that I could do on my own time, a 2-Day Sales Training Course, shadowing the top Sales Consultant (at my initiative)…

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What 89% of salespeople are failing to do...

  According to Dale Carnegie only 11% of salespeople ask for referrals. We all know how valuable referrals are but when it comes time to ask for a …

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Why Your Online Shoppers Don’t Take the Bait

You think you’re dangling an enticing lure in front of your customers’ eyes. You plan to set the hook and reel them in. But what you don&rs…

Click-to-Call [Infographic]

Click-to-Call [Infographic]

  Most dealers understand the importance of making it easy for customers and prospects to find contact information. Websites often have prominent &…

We All Have a Dream

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On August 28, 1963 in front of Lincoln Memorial in Washington D.C., Martin Luther King Jr. delivered a speech that became a pivotal turning point in U.S. history.  What made Dr. King’s dream a reality was his literally devotion to being in action.  He acted despite adversity, ridicule and criticism.  His thoughts and opinions were not popular and were considered not acceptable at the time.  What would the face of America look like today if he had approached that podium and said, “I have a dream” and stopped right there?

 

Not all of us are great orators or inventors, but we all have the ability to mold our world.  Even Henry Ford was the product of those who came before him, those he encountered along the way and those whose life he touched.  Each person has a dream, but often we find it easier to keep that passion bottled up and hidden from those around us.  Yes, it takes imagination and inspiration to dream.  In our dreams, anything is possible.  The difficulty comes in bridging our dreams with reality.  Bringing a dream into the real world takes courage and faith.

 

Shifting our behavior patterns from being the tools of implementation for the policies and procedures assigned to us to being the change in the world around us, is our own access to progress.  The Manus Group has a dream that Dealerships Nationwide can shed the reputations of the past, by creating employment environments where everyone would want to become a car salesperson.  The Manus Group believes that one of the first steps is responsible automotive recruitment coupled with customer service focused sales performance training.

 

Everyone has a dream.  It is the person who gets up each day and risks humility and failure to show courage while being in action that will see their dreams become reality.  Only when you step up to the line and take the shot or attempt the goal or grasp the opportunity can you win.  Failure is not an option...it just happens.  Quitting is an option, as it is a choice.  The dash on a headstone represents the legacy that we leave behind, but sadly many humans will play it safe and be laid to rest along with their dreams.  I often wonder what the world would be like if we all had the opportunity to deliver our very own “I have a dream” speech.

The Manus Group's Stephanie Young Contact Information

Copyright © 2014, Stephanie Young All rights reserved.

Mark Dubis
Guess we will have to agree to disagree. I do not believe that changes will come to our industry by better recruiting and training. That hasn't worked so far. Changes and improvement will come when dealer owners and OEMs work together for the mutual goal of long term improvements in the process of auto marketing and retailing. They need to make a commitment to developing long term professional employees and create stability in the retail channel. To do that the owners of the stores need to change their thinking and I am not sure that will happen anytime soon. If dealers are making money and selling cars, what is their incentive to change anything at this point? The status quo is our enemy as long as sales are up. I discuss the direction we need to go in a recent blog post. http://bit.ly/M0i4Yn
Stephanie Young
That is the wonderful thing about freedom of speech and the forums in which these words can be heard. The funny thing is, I don't disagree with you. The thought change does need to come from the top and trickle down. I agree that dealerships "need to make a commitment to developing long term professional employees and create stability in the retail channel." That is why I wrote the blog that I wrote. It is our dream to influence how dealerships recruit and training their sales staffs to move from having a job to developing a career. It is our dream that dealerships will have a mind shift in how they see their sales staffs. It is our dream that dealerships will take up the new best practices and ditch the old. I discusses this change in thought in an article about How to Attract and Retain Generation Y Employees: http://dld.bz/dg7JF

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