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Jared Hamilton
From: Jared Hamilton
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Stephanie Young

Stephanie Young VP of Sales and Marketing

Exclusive Blog Posts

Upcoming Webinar: Show with Your Showroom, Sell with Your Website

Upcoming Webinar: Show with Your Showroom, Sell with Your Website

Today's customers walk into your showroom better-informed than ever before. Because they've done their research ahead of time, 89% walk into t…

Tips for Leaving a Voicemail

Tips for Leaving a Voicemail

The Voicemail So you receive an internet lead and you call and they don't answer...now what? We leave a message right? Let's say the customer in…

Keeping the In-Person Touch While Selling Cars in the Digital Age

Keeping the In-Person Touch While Selling Cars in the Digital Age

  For better or worse, the internet has become an indispensable appendage in our every day lives. Many of us would rather spend every minute glued …

Akio Toyoda Announces e-Palette Future for Toyota, It’s More than a Concept "Vehicle"

Akio Toyoda Announces e-Palette Future for Toyota, It’s More than a Concept "Vehicle"

On day one of the 2018 CES Show, an enthusiastic crowd of 400+ media gathered at Mandalay Bay to hear Akio Toyoda’s vision of the future.  Akio …

Trust Isn't Limited to Just Offering Pricing & Services Online

Trust Isn't Limited to Just Offering Pricing & Services Online

Trust is imperative as it offers the customer the peace of mind that they have made the right decision regarding the servicing of their vehicle. And while …

Developing a Successful Automotive Sales Team

e722c9c4ac18dbac5c8e63720406eb30.jpg?t=1What do I have to do to develop a great sales team?

An ideal sales team of veteran salespeople would allow each dealership to maximize revenue.  In reality, sales departments experience a high level of turnover.  As a result, there is no easy answer to this question.

Focusing on what we can’t control while ignoring what we can is a pathway to frustration and declining success.  Fearing turnover is no excuse for not investing in training your sales staff.  A sales force influencing your income pipelines without intensive training is something to fear.  Smart businesses accept that some turnover is inevitable and still provide proper training.

The practice of “On the Job Training” where a salesperson shadows existing staff is not effective.  Most people cannot absorb skill sets visually and improper training also leads to higher turnover rates.

Effective training for salespeople does not have to be a complicated task.  The key is to provide your people with tools that will foster and encourage success.  Experiencing success on the job increases longevity.

Key Ingredients for Successful Sales Training

  • Learn to view you sales staff as an asset and not an expense.  See each member of your team as a protector of your investment.  The best way to protect this investment is to train, train, train.  They will either get better or they will get worse, there is no other option.
  • Be sure that your sales training is specific to your goals and not generalized.  Give your team proven ideas, tips and strategies they can use.  Avoid unrealistic goals and promising theories.
  • Be consistent in your sales training.  If you have it scheduled for every Tuesday at 11 AM, then be sure and conduct the sales training every Tuesday at 11 AM. Sales training will never be important to your sales staff unless it’s first important to you.
  • Be sure to reinforce what you are training.  Nothing will dilute training quicker than not practicing what you preach.  Teach a skill set and have your staff practice, practice and practice this skill set.

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