About

Highly accomplished, 20 years of award-winning automotive dealership operations with proven ability to increase sales, profitability, customer satisfaction and market penetration. Special expertise at turn around activities, restructuring and customer relations. Experienced at directing dealerships, delivering superior CSI levels and exceeding volume goals. Adept to building and leading top performing teams and overseeing HR, advertising, marketing, new and used car sales, F&I, as well as compliance functions. Known for increase in sales and bottom line figures each month. Hands on manager that believes and understands that everything begins with the customer. Call me for a view of your operation. My techniques and training have assisted numerous dealer groups to increase the bottom line as well as CSI scores in sales as well as service.