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Steven Brown

Steven Brown CEO

Profile

Name: Steven Brown
Title: CEO
Company: Top Marques
Phone: Private
Location: Private , Private
Summary:
I have more than 30 years in the car business on both sides of the Atlantic. Born and educated in the UK where I worked for a Luxury brands car dealer as the group buyer later managing a Mercedes Benz dealership. In Canada, I achieved the coveted Porsche Ignition certification at the Porsche Academy in both the Sales(brand ambassador) and Sales Manager while managing a Porsche dealership. I also successfully completed the Volvo Sales Pro Sales Management system along with Jaguars University's new learning management system (JLR T&D) Gold Certification and Land Rovers “dipped in green” training. My enthusiasm for anything automotive is contagious. I continue to upgrade my knowledge staying current with all the latest automotive trends. One thing that never changes is my commitment to providing the very best in honest, straight forward personal service culminating in ultimately the right car and the right price.

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Blog Posts

Colonial Toyota - Toyota dealership Milford CT

Colonial Toyota - Toyota dealership Milford CT

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How to Turn Cold Leads into Hot Sales

How to Turn Cold Leads into Hot Sales

The initial response to an inquiry from a cold lead is crucial to securing a sale. The professionalism, speed, and detail provided in your lead response ca…

Skills to Look For in a New Hire

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Service Absorption & Customer Retention - ProfitByAction.com Quick Tip [VIDEO]

Service Absorption & Customer Retention - ProfitByAction.com Quick Tip [VIDEO]

Do you know how many "lost customers" you have in your service department? This ProfitByAction.com Quick Tip is about the importance of Custo…

Service BDC is NOT Business as Usual

Service BDC is NOT Business as Usual

So, your dealership has decided to implement a Service BDC: Congratulations your dealership just started a customer care business unit and this business un…

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