1,000 dealers share their thoughts about chat, text and messaging in general...and how these communications pay off. SEE HOW
Can you spot it? It's the sign of misplaced priorities. That's not a Toyota. It's a Nissan Juke. And as you read this, it's probably still sitting proudly on the website of a very large dealer group's franchise flagship store.
This dealer's priority was "SEO". It wasn't usability, aesthetics, functionality, integration, or even process. It was S - E - O. They decided to get a website with what they perceive is the best automotive SEO company in our space. The problem? The website is not good. The SEO may or may not be good, but let's assume it's great. It's irrelevant because this image is one of approximately 30 mistakes that I found on this dealers website - all to do with usability.
But it's ok, because the SEO is all that matters. Right? I feel badly because dealers have been hammered over the head with the SEO Hammer for so long, they are almost brainwashed walking around in some SERP-induced comma.
Dealers, please...get your priorities in order. SEO is allowed to be one of them, but putting SEO above website usability (and in this case accuracy) is putting the cart directly in the way of the horse.