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How SEO Impacts the Service Department

How SEO Impacts the Service Department

Digital marketing in the dealership often is viewed and conducted solely from a sales perspective. But the service department, often called the "backb…

What 89% of salespeople are failing to do...

What 89% of salespeople are failing to do...

  According to Dale Carnegie only 11% of salespeople ask for referrals. We all know how valuable referrals are but when it comes time to ask for a …

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Why Your Online Shoppers Don’t Take the Bait

You think you’re dangling an enticing lure in front of your customers’ eyes. You plan to set the hook and reel them in. But what you don&rs…

Click-to-Call [Infographic]

Click-to-Call [Infographic]

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Quick Tips for Improving Dealership Culture

Quick Tips for Improving Dealership Culture

Car dealers have a terrible reputation. It's such a negative experience for so many that people are electing to make a major purchase like a vehicle fr…

On Twitter, it's Okay for Businesses to be Irrelevant

Irrelevant Definition

There has been a lot of discussion about staying relevant on social media, rightfully so. Too many businesses are trying to "fit in" on Facebook and Google+ by posting funny images that they found on any of the various funny picture resources out there. They are not the right venues for such activities from a business perspective. Twitter, however, is.

On Twitter, there is less of a differentiation between businesses and individuals. Facebook and Google+ both have pages for businesses that are handled differently from individual profiles. On Twitter, a profile is a profile whether it's a person, a business, or a anything else. An update is an update and most users could care less where it comes from as long as it's interesting. Whoever you are, person or entity, you can attract views and social media capital by posting things that are often too irrelevant to post on Facebook or Google+.

You never know when something's going to blow up and go viral.

Case in point, while I was at the New Media Expo in Las Vegas this week, an image struck me as funny and I posted it. Somewhere along the line it was seen by a "power account" and retweeted, starting a nice string of retweets that has kept my phone blowing up for the past couple of days. It didn't matter who I was. I could have been a business for all they cared. The content worked and it spread across Twitter.

The point is that businesses can be a little more risky, a little less relevant, and a little more fun on Twitter than they can on the other major social networks. The same holds true for Pinterest, but that's another story altogether. Here's the Tweet.

Feel free to retweet it if you like!

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