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Tom Shepherd

Tom Shepherd sales director

Profile

Name: Tom Shepherd
Title: sales director
Company: edmunds
Phone: Private
Location: Private , Private
Summary:
A creative and dynamic leader with 35+ years of diverse experience in operations, sales and sales leadership within the Technology Services Field. Principle and guiding focus is leveraging technology to drive increased profits and increase customer satisfaction through business process improvement and accountability. Engaged and enthusiastic management professional with a wide network of collages across the US and Canada. A consistent thought leader, results focused, team builder, who is entrepreneurial, creative and practical. Progressive leadership style have created a passion for surpassing financial and service objectives via a combination of world class service, renewed marketing directions and well-developed interpersonal skill with the ability to motivate and direct others in a supportive, cooperative team environment. Business administrative, coordination with management, cross-functional teams and OEM vendors in the execution of daily tasks and functions.

Recent Activity

  • edit
    Updated their profile.
    Dec 2, 2016
  • edit
    Updated their profile.
    Dec 2, 2016
  • account_circle
    Nov 17, 2016

Blog Posts

Colonial Toyota - Toyota dealership Milford CT

Colonial Toyota - Toyota dealership Milford CT

Check out Colonial Toyota for new, used, certified pre-owned Toyota, parts & service center, financing or even car rent all under one roof. We are a fa…

How to Turn Cold Leads into Hot Sales

How to Turn Cold Leads into Hot Sales

The initial response to an inquiry from a cold lead is crucial to securing a sale. The professionalism, speed, and detail provided in your lead response ca…

Skills to Look For in a New Hire

Skills to Look For in a New Hire

Look across your service department’s front line, then in the shop. If you’re one of the average American dealerships, you have a vacancy in at…

Service Absorption & Customer Retention - ProfitByAction.com Quick Tip [VIDEO]

Service Absorption & Customer Retention - ProfitByAction.com Quick Tip [VIDEO]

Do you know how many "lost customers" you have in your service department? This ProfitByAction.com Quick Tip is about the importance of Custo…

Service BDC is NOT Business as Usual

Service BDC is NOT Business as Usual

So, your dealership has decided to implement a service BDC: Congratulations your dealership just started a customer care business unit and this business un…

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