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Total Customer Connect (TCC) is the trusted Automotive Customer Relationship Management (CRM) service provider for retail dealerships. The TCC program delivers a premium customer experience for vehicle owners seeking service and customers looking to buy. With services like Presence Builder, Life-cycle Marketing, Appointment Scheduling and Reputation Management developed for automotive dealerships the TCC program is proven to increase customer yield, conversion and retention.
Total Customer Connect's mission is to increase automotive customer base, customer satisfaction and revenue by improving dealerships Customer Relationship Management (CRM).