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TrueCar

TrueCar

TrueCar New Car Leads

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About the Product

TrueCar is a leading automotive digital marketplace that enables car buyers to connect to our nationwide network of Certified Dealers. We are building the industry's most personalized and efficient end-to-end car buying experience as we seek to bring more of the purchasing process online. Consumers who visit our marketplace will find a suite of vehicle discovery tools, price ratings, and market context on new and used cars – all with a clear view of what's a great deal.

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Product Summary

Star Rating Distribution:
5
8
2
0
2

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Truecar is violating TCPA and Dealer Agreements
Reviewed by an Internet Director May 18th
Recommended: NO
✅ Verified Rating

Pros: You get leads

Cons: Truecar will not provide dealerships with the phone numbers of customers who want to be texted. Instead, truecar provide a truecar phone number where the dealership can text, truecar then intercepts the message and sends a message to the consumer, a message we have no way reading. They could be texting anything. Furthermore, this is a clear violation of TCPA. Where is the Written opt-in? TCPA rules clearly state that opt-in may not be tranferred! Why will they not provide the dealership the consumers phone number?

Truecar is keeping and hiding customers information from dealerships
Reviewed by an Internet Director April 15th
Recommended: NO
✅ Verified Rating

Pros: There are no Pro's to purposely hide customers information from the dealship

Cons: So now Truecar is hiding customers information from dealerships, information like the customers ACTUAL phone number. Instead, Truecar is sending dealers a fake phone number we can not call but must Text. This text goes to Truecar and, after entering a Truecar Code, connects your conversation to the consumer THROUGH TRUECAR. So Truecar is now capturing dealers texts for their internal use? Furthermore, this is a blatant violation of TCPA, where businesses MUST receive WRITTEN opt-in from the consumer, so Truecar is putting the dealership at risk of federal fines by mediating our conversations with consumers.. Dealers should put a stop to this. Truecar is contractually obligated to pass through consumers information they submitted, not what Truecar picks and chooses as to what information they want to give us.

We get the most leads from this.
Reviewed by a BDC Manager February 14th
Recommended: YES
✅ Verified Rating

Pros: TrueCar is one of our better vendors for good leads.

Cons:

We see the most leads from TrueCar.
Reviewed by a Salesperson February 6th
Recommended: YES
✅ Verified Rating

Pros: TrueCar customers seem to be more serious when shopping for vehicles. They are our best lead provider.

Cons:

Provides the most leads but not always the best.
Reviewed by a General Sales Manager January 31st
Recommended: YES
✅ Verified Rating

Pros: Provides the most leads but not always the best.

Cons:

We all get leads Round Robin from this.
Reviewed by an Internet Salesperson January 20th
Recommended: YES
✅ Verified Rating

Pros: Seems like we get decent leads from this vendor. I have made a few sales through this.

Cons:

Good solid leads from them.
Reviewed by an Internet Director January 2nd
Recommended: YES
✅ Verified Rating

Pros: TrueCar customers seem to be more serious for a purchase then some others.

Cons:

Great algorithm.
Reviewed by an Internet Director January 2nd
Recommended: YES
✅ Verified Rating

Pros: TrueCar has done a very good job with this product. It is good for our inventory and our customers.

Cons:

They get us a lot of leads from outside our immediate market, it's great.
Reviewed by a BDC Manager Dec 4, 2019
Recommended: YES
✅ Verified Rating

Pros: They get us a lot of leads from outside our immediate market, it's great.

Cons:

The leads we get are quality and make good sales.
Reviewed by an Internet Director Nov 26, 2019
Recommended: YES
✅ Verified Rating

Pros: The leads we get are quality and make good sales.

Cons:


Contact Info

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