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Call Tracking by Dealer Car Search allows you to monitor and manage every call that comes into your Dealership. Every inbound call is recorded and inserted into the Dealer Car Search Integrated Lead Management System. Use these recordings to train and coach Salespeople.
CallTrack®, the number one call-tracking service, captures every caller's phone number, identifies the advertising source and records calls for review, enabling you to return missed calls and recapture lost leads. (888) 229-4502.
MasterCall from DMEautomotive is the most complete solution of inbound and outbound customer contact management services available to the automotive industry. From outbound “Happy Birthday” calls for one store, to management of all of your inbound customer interaction (calls, chats, emails, etc.) across all of your dealerships, MasterCall features a flexible, scalable, and affordable set of contact management solutions that provide dealers with as much, or as little, service as they need to succeed.
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Inbound Call tracking knows that phone calls are a crucial part of a sale. Easy to read graphs and charts provide you with the data you need anytime, anywhere.
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Our integrated phone systems allow your dealership to drive revenue through superior customer communications. CDK Voice Solutions include:
- CDK Voice Connect
- Call Connect
- Call Tracking
- Call Intelligence
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CallTrak utilizes telephony technology to track incoming calls and measure the effectiveness of different advertising mediums. Advertising is a major expense in all dealerships today. If the advertising budget can consistently be directed at the most effective media the result will be increased floor traffic and vehicle sales.
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Knowing who called you, how they found you, and why they called has become a basic ingredient to fully satisfy your customers and grow your business. Callbright's call tracking solutions give you the tools and information you need to take your telephone and advertising operations to a new level.
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Online tracking, reporting and recording allow dealers to identify who called, learn how the customer found them, and also keep track of all customer information. Dealers can connect to consumers faster, improve conversion of leads to sales, and review call handling skills.
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Outbound Call Recording allows you to capture basic outbound call data such as the user placing the call, who they called, and the time, date and duration of the call. The ability to record outbound calls is an important tool used in call tracking management. It allows customers to utilize their outbound call efforts the same way they manage their inbound call efforts. The ability to see how your employees handle their outbound calls is just as critical as how they handle their inbound calls.
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Car Wars is call tracking at its best. A competitive, scoreboard platform that makes dealers great on the phone. Car Wars helps dealers Own the Phone by showing them which advertising efforts are producing the best leads, and helps them turn those leads into shown appointments more often.
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