Car Wars combines artificial and human intelligence to listen to and categorize every inbound and outbound call at the dealership. This data provides managers insight into how every call is handled, alerts them when an opportunity needs attention, and actively improves phone performance in sales and service. Car Wars uses competition and transparent accountability to create a high-powered phone culture that converts more phone calls into booked appointments.

Convert callers into customers! Phone leads will never slip through the cracks again. CallTracking digitally records and converts every call from your toll-free numbers into a lead delivered right into your Dealer.com ControlCenter.

A full-service call center, AutoLoop Engage helps you understand your customers & maximizes the overall efficiency of your dealership. By managing & personalizing all inbound & outbound calls, AutoLoop Engage provides professional live phone support - delivering quality leads & follow-up to convert opportunities into profits. Features Include: Inbound Calls, Unsold Showroom (Enhance your sales process & get more be-backs with in-depth customer feedback we provide), Custom Calls & more

Knowing you have always fixed what you measured, CallRevu serves to give you a vision you have never had before...your Caller's Journey in your dealership. CallRevu tracks, monitors, and summarizes all calls going into your dealership. Dealers are able to save deals on a daily basis when they receive mobile alerts: a customer is mishandled on the phone and Dealers are immediately notified so they can rectify the situation before it's too late.

Applied Concepts is the Auto Industry’s Authority for Automotive Phone Skills Training and Development!

CTI

Our integrated phone systems allow your dealership to drive revenue through superior customer communications. CDK Voice Solutions include: - CDK Voice Connect - Call Connect - Call Tracking - Call Intelligence

CallTrak utilizes telephony technology to track incoming calls and measure the effectiveness of different advertising mediums. Advertising is a major expense in all dealerships today. If the advertising budget can consistently be directed at the most effective media the result will be increased floor traffic and vehicle sales.