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Aggregate leads from all your online sites into one centralized view for quicker response and easier management. Our ILM automates your lead process through customizable routing capabilities for instant, short-term, and long-term follow-up. With complete access to new and pre-owned inventory within the ILM tool, you can quickly send vehicle details and photos to give customers the exact information they need to make informed decisions.
▪ Easily route leads by vehicle, source, and schedule
▪ Create a safety net with automatic lead reassignment, escalation, and non-responders redirecting rules
▪ Choose from text, phone, video, and email messaging channels
▪ Team notifications of leads received, emails opened, and price reductions
▪ Automatic lead responses with detailed vehicle information and photos, including new and pre-owned alternative vehicles
▪ Includes pre-approval and trade value calls-to-action
▪ Easy-to-use pricing rules allow model and trim level customization
▪ Real-time compensation for any bad or duplicate lead
▪ Efficient and accurate end-to-end lead tracking and reporting
With VinSolutions Automotive Internet Lead Management, you can send automatic responses that include all of this and more. With our revolutionary system you can have complete access to your entire new and pre-owned inventory within the ILM. This allows the quickest response to inquiries with the use of inventory photos and details automatically included in the email message reply.
As part of your membership in the Carloan.com Dealer Network from IFMG, you can get access to our internet lead management (ILM) system, DOLLAR. It’s a turnkey solution managing all of your leads, regardless of source, and takes you from reviewing your potential customers to submitting your deals to lenders for funding.
Using DOLLAR, you can control your prospect communication all the way through the sales process:
Manage your lead flow and distribute leads by users or separate locations;
Import and 3rd party leads from alternate sources and remove duplicates; receive alerts via email or text messages to facilitate quick follow up; coordinate appointment scheduling for all leads, even walk-ins, phone-ups and visitors from your own website; send customized emails with your own Carloan.com email address; submit applications electronically to multiple integrated lenders for decisions, including applications you enter yourself; generate customized reports to track performance.
DealSaver® is a call tracking and lead management solution from CallSource that reviews every incoming call for lost sales opportunities. If a call/sale falls through the cracks, you are notified within an hour via email and mobile app alert with the caller’s name, location, telephone number and analyst’s notes. DealSaver is a practical solution that gives you a second chance to convert missed calls into customers, and has generated thousands of dollars for dealers across the nation. The DealSaver mobile app frees you from your desk allowing you to tackle missed leads from anywhere.
Our OvernightBDC for Sales helps your dealership handle leads at all hours. We know that 30% of all leads come in when your doors are shut and your lights are off. And we know autoresponders are a waste of time. We reach your customers in real time with a consistent, professional, personal and customized response. In less than 10 minutes. Let us show you how.
You generally won’t sell a car with the first email, but you could definitely lose a sale with a bad first impression. Let us be the best first hello to your potential customers 24/7/365, or when your doors are closed and the lights are out. The choice is yours
Better Appointments is an entirely new approach to optimizing OnStar service notifications. Better Car People developed a way for customers to book an OnStar appointment without ever having to fill out a single form. It simplifies the service appointment process for the dealership and the vehicle owner by providing available service appointment times whenever an OnStar notification is sent. Dealerships are able to provide car owners with information concerning other service opportunities and car owners have the opportunity to provide satisfaction surveys and competitor experience surveys to the dealership.
Schedule a demo for Better Appointments for OnStar
Fully integrated with your Dealer.com website, LeadMachine lets you accept, organize, distribute and track leads seamlessly from one platform.
With our ILM, you have one platform, one login and total control over your leads, inventory, specials and website; all integrated with Dealer.com LeadMachine Lead Manager. Our products work seamlessly together to put the power of the entire Dealer.com platform in the hands of the dealer.
Key Benefits of LeadMachine: Setup automated tasks to handle leads; Track and record all in-bound calls with CallTracking; Send and track timely, tailored email campaigns in real-time with PowerMail; Respond to new leads from your mobile device; Dealer Groups can manage and track leads by store or by salesperson.
This scalable technology meets the needs of independent dealers, franchise dealers, dealer groups, ad agencies and OEMs.