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Website Texting
99%  Recommended Recom'd 858 Dealerships 1010 Verified Ratings
Now that most Americans have Smart Phones Texting has become the preferred method of communication. This feature allows for Consumers to view your website from their Smart Phone and Text your Salespeople directly. Since Texting is the dominant communication method for Americans it is imperative that your Dealership adds Texting to your Website.
100%  Recommended Recom'd 458 Dealerships 683 Verified Ratings
MessageNow is a next-generation digital communication platform we have developed in partnership with leading dealership groups across the country. Our technology is built on a unique software architecture that provides the foundation for digital retailing in the automotive industry, and fundamentally enhances the interaction between customers and dealers. Whether we train your team or you opt to use our factory-trained, automotive only, BDC, your customers' experience will stand out from your competition. Features: • Inventory Integration • Virtual Brochures • Vehicle Comparisons • Video Integration • DealNow • Click to Text • Facebook Integration • CarNow Direct Service Scheduling
97%  Recommended Recom'd 232 Dealerships 270 Verified Ratings
ChatSmart is the most advanced live chat in automotive. ChatSmart makes it easy for your customers to quickly connect with your dealership 24/7/365. Using any device through multiple channels, your customers can book a test drive, browse inventory, submit a credit application, book a service appointment, all at their convenience. ChatSmart leverages our patented behavior and scoring methodology that turns your anonymous web visitors into identifiable customers. With greater insight, our professional chat specialists can respond to your web visitors quickly with the most relevant information, boosting customer experience and online lead conversion.
Dealer Inspire
Conversations™ - Messaging platform with A.I.
89%  Recommended Recom'd 26 Dealerships 29 Verified Ratings
Conversations™ is flexibly built to connect today’s car shoppers with your dealership — wherever, whenever, and however they want to — with A.I. technology and managed chat support to instantly respond to all of your incoming chats 24/7.
Elead Text
99%  Recommended Recom'd 826 Dealerships 1492 Verified Ratings
Let's face it. We are all busy and today's consumers want relevant information quickly. Are you engaging with your customers and communication in the way they prefer to stay connected? Texting is a fast, inexpensive and reliable way to boost communication with your customers and keep the conversation moving quickly. Best of all, effective texting tools record conversations in the CRM customer record. Trust us - it's not just for millennials!
LivePerson Automotive
Consumer Messaging Platform
92%  Recommended Recom'd 119 Dealerships 132 Verified Ratings
LivePerson's Messaging Platform helps you connect with consumers from your website, OEM sites, Facebook Messenger/Marketplace, Google My Business, Apple Business Chat, Autotrader and other Automotive 3rd party sites. Our Live Advisors and chat bots (as desired) will provide 24/7 backup as needed. The result is an excellent experience, from first impression to a lifelong relationship. chat
100%  Recommended Recom'd 24 Dealerships 28 Verified Ratings
If you’re using online chat, you know the benefit of making real-time connections with in-market shoppers. Chatting with car buyers as they browse your listings creates a unique chance to answer questions, earn trust and set an appointment.
Dealer eProcess
Dealer eProcess Integrated Chat
96%  Recommended Recom'd 23 Dealerships 27 Verified Ratings
What is Pro-Active Live Chat? While chat applications aren’t exactly new, Dealer e Process Live Chat is anything but ordinary. We offer 24/7 Managed, Dealer Managed & Jump In Hybrid Chat. Live Chat is an extremely valuable chat application that Dealer e-Process offers on ALL dealer websites regardless of vendor. Our live chat powers websites from, Cobalt, Vin Solutions etc. Visit or call us today at 866-682-8908 for a FREE trial.
100%  Recommended Recom'd 18 Dealerships 20 Verified Ratings
Conversica uses an advanced AI to provide successful lead opportunities and to create realistic conversations.
CarCode & Managed Messaging
84%  Recommended Recom'd 24 Dealerships 26 Verified Ratings
Through CarCode you can connect with shoppers however they want, whether it’s via text, chat, phone or even Facebook Messenger. You’ll see your messages on a single platform that’s accessible from any device. You can also send shoppers credit applications, and receive pictures of their trade-ins. Want to connect with shoppers even when you’re away? Add Managed Messaging to get help from our response team. Our trained agents work around the clock to reply to customers and send them to you as urgent leads. Our representatives are real people, not bots, so shoppers will get a personalized experience. You can watch the conversation unfold in real time — and jump in whenever you want.

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