Products by Rating

Premium Listings
ELEAD1ONE Contact Center
99%  Recommended Recom'd 253 Dealerships 369 Verified Ratings
Smartphones and the click-to-call feature are changing the landscape of auto sales, driving record numbers of phone calls to dealerships. The ELEAD1ONE Contact Center provides full-service, compliant inbound and outbound dealer-to-consumer (D2C) engagement that helps automotive retailers overcome their biggest challenge today -- the bandwidth to capitalize on every business opportunity. Contact packages are tailored to your needs to maximize contact ratios and drive higher profit through best-in-class technology and processes. ▪ Flexible, scalable and affordable customer contact packages ▪ Compliant inbound and outbound packages tailored to your needs ▪ Assures inbound calls are answered 24/7 ▪ Informative, interactive, and reactive conversations ▪ Highest standard of courtesy and professionalism ▪ Provides you immediate customer feedback ▪ Integrates with any CRM system ▪ Real-time, accurate performance dashboards and reporting Inbound Calls -- Outbound Calls – Chat Management ▪ Inbound call handling during periods of high call volume, high foot traffic, and after hours ▪ Customer follow up and CSI with reputation management ▪ Lead-generating data mining and equity calls ▪ Appointment confirmations and reminders ▪ Insta-call or long-term Internet follow up ▪ Service defector prevention (Exclusive) ▪ Service repair recommendations or declined CSI ▪ Compliant LVR 30-second informational ▪ Interactive live chat management
AllCall Multi-Channel Outsourced BDC
100%  Recommended Recom'd 5 Dealerships 6 Verified Ratings
AllCall is a true BDC and we do everything you'd expect your in-house BDC to do! Internet Lead Management, Live Sales Calls, Service Scheduling, Outbound Retention for Sales and Service All agents are onsite and expertly trained communicators. We work in your CRM just as we would onsite. We use personalized videos, texting, email and of course the phone to connect to your customers and set appointments for sales and service.
DealerMine CRM
BDC
100%  Recommended Recom'd 6 Dealerships 6 Verified Ratings
DealerMine's BDC is a fresh take on the traditional outsourced BDC model. They deliver customized, 1-to-1 service focused on meeting the demands of your management team. They provide stability and a commitment to an exceptional user experience that is unmatched in the marketplace.
Strolid, Inc
Real Response
100%  Recommended Recom'd 1 Dealership 1 Verified Rating
Strolid's Omni channel approach will handle all or support your current BDC operation. Staffed by Automotive people and trained by Automotive trainers. We have a proven track record of success. We specialize in personalized engagement. No bot's or foreign call centers
Hammer Drive
First Responder
100%  Recommended Recom'd 1 Dealership 1 Verified Rating
We employ expert sales agents to handle your text messages and turn them into customers. First Responders get credit applications filled and appointments scheduled so your team can focus on closing.
the Dealers Choice
Deal Generation
0%  Recommended Recom'd 0 Dealerships 0 Verified Ratings
deal generation
Autofusion, Inc.
Call Center
0%  Recommended Recom'd 0 Dealerships 0 Verified Ratings
Autofusion’s full service call center ensures every lead is treated the same way every time. Always professional and friendly, our group of automotive industry agents compels buyers to shop at your dealership. With proper care and effective management of leads, proactive scripting provides viable information to improve close ratios and get appointments scheduled.
Traver Connect
Centralized Service BDC Solutions
0%  Recommended Recom'd 0 Dealerships 0 Verified Ratings
Traver Connect specializes in centralizing Service BDC solutions to provide scalable, professional, and highly effective call management strategies.
Total Customer Connect (TCC)
Live BDC services
0%  Recommended Recom'd 0 Dealerships 0 Verified Ratings
Improve customer experience and handle more business. Our Live Business Development Center will answer and accommodate incoming calls, from scheduling appointments to routing calls. Never let a call go unanswered again. .
Engage to Sell
ETS plus Business Development Center
0%  Recommended Recom'd 0 Dealerships 0 Verified Ratings
Although ETS Live Chat sounds inviting, perhaps you lack a BDC or it’s not as effective as you would like it to be. You may need Engage to Sell BDC. Let us set up your appointments and drive showroom traffic to you. With more shoppers going to your website rather than your sales floor, you’ll need to adjust to keep up with the changing marketplace. Essentially, your website needs to become your virtual sales floor. And with the increasing demands on your team’s time and resources, you also need a sales force trained in online sales that will bring more of those shoppers into your store. When you use Engage to Sell, you can relax knowing that you’re giving all your online customers top-notch service 24/7 by answering customers’ questions, determining their needs and connecting them to your sales force with our Live Chat. And you’ll no longer be stressed that you aren’t handling your leads effectively with our Engage to Sell BDC. Your confidence will grow knowing you’re keeping up with shopping trends and engaging customers effectively.

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