Products by Rating

Premium Listings
ELEAD1ONE Contact Center
100%  Recommended Recom'd 291 Dealerships 428 Verified Ratings
Smartphones and the click-to-call feature are changing the landscape of auto sales, driving record numbers of phone calls to dealerships. The ELEAD1ONE Contact Center provides full-service, compliant inbound and outbound dealer-to-consumer (D2C) engagement that helps automotive retailers overcome their biggest challenge today -- the bandwidth to capitalize on every business opportunity. Contact packages are tailored to your needs to maximize contact ratios and drive higher profit through best-in-class technology and processes. ▪ Flexible, scalable and affordable customer contact packages ▪ Compliant inbound and outbound packages tailored to your needs ▪ Assures inbound calls are answered 24/7 ▪ Informative, interactive, and reactive conversations ▪ Highest standard of courtesy and professionalism ▪ Provides you immediate customer feedback ▪ Integrates with any CRM system ▪ Real-time, accurate performance dashboards and reporting Inbound Calls -- Outbound Calls – Chat Management ▪ Inbound call handling during periods of high call volume, high foot traffic, and after hours ▪ Customer follow up and CSI with reputation management ▪ Lead-generating data mining and equity calls ▪ Appointment confirmations and reminders ▪ Insta-call or long-term Internet follow up ▪ Service defector prevention (Exclusive) ▪ Service repair recommendations or declined CSI ▪ Compliant LVR 30-second informational ▪ Interactive live chat management
DealerMine CRM
100%  Recommended Recom'd 6 Dealerships 6 Verified Ratings
DealerMine's BDC is a fresh take on the traditional outsourced BDC model. They deliver customized, 1-to-1 service focused on meeting the demands of your management team. They provide stability and a commitment to an exceptional user experience that is unmatched in the marketplace.
Strolid, Inc
Real Response
100%  Recommended Recom'd 1 Dealership 1 Verified Rating
Strolid's Omni channel approach will handle all or support your current BDC operation. Staffed by Automotive people and trained by Automotive trainers. We have a proven track record of success. We specialize in personalized engagement. No bot's or foreign call centers
Hammer Drive
First Responder
100%  Recommended Recom'd 1 Dealership 1 Verified Rating
We employ expert sales agents to handle your text messages and turn them into customers. First Responders get credit applications filled and appointments scheduled so your team can focus on closing.
Autofusion, Inc.
Call Center
0%  Recommended Recom'd 0 Dealerships 0 Verified Ratings
Autofusion’s full service call center ensures every lead is treated the same way every time. Always professional and friendly, our group of automotive industry agents compels buyers to shop at your dealership. With proper care and effective management of leads, proactive scripting provides viable information to improve close ratios and get appointments scheduled.
Crossroads WOW | Chat, Text, Social Messaging
Crossroads Encore
0%  Recommended Recom'd 0 Dealerships 0 Verified Ratings
Crossroads Encore: Where Retention meets ROI ENCORE offers a Concierge-class, data driven solution to keep your current customers engaged after the initial point of sale. Our proprietary data solution produces daily marketing and outbound campaigns for you to retain clients for life. Whether it’s a regularly scheduled oil change, next service appointment, or major service, or a myriad of other contexts, ENCORE will find all your current opportunities that are NOT being reached and engage them. Encore will identify, target, and convert these opportunities into RO’s using a tailored plan to compliment (not complicate) your existing people and process. As a Crossroads Partner you will have an advantage with your Crossroads Concierge team- our virtual staff to fill gaps and make calls. The best part is we measure results (RO's and GP$), report on where we are driving the business and where the next opportunities are. It's a program that's focused and builds momentum. Contact us to
the Dealers Choice
Deal Generation
0%  Recommended Recom'd 0 Dealerships 0 Verified Ratings
deal generation
Total Customer Connect (TCC)
Live BDC services
0%  Recommended Recom'd 0 Dealerships 0 Verified Ratings
Improve customer experience and handle more business. Our Live Business Development Center will answer and accommodate incoming calls, from scheduling appointments to routing calls. Never let a call go unanswered again. .
Traver Connect
Centralized Service BDC Solutions
0%  Recommended Recom'd 0 Dealerships 0 Verified Ratings
Traver Connect specializes in centralizing Service BDC solutions to provide scalable, professional, and highly effective call management strategies.
AllCall Multi- Channel BDC
Outsourced BDC Services
0%  Recommended Recom'd 0 Dealerships 0 Verified Ratings
AllCall is a multi-channel outsource BDC serving forward thinking dealerships in the US and Canada. AllCall agents are expert communicators delivering an exceptional experience to your customers.

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