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Braango is next-generation unified communications and customer engagement platform for businesses, dealerships and franchises. It bridges SMS/MMS and Voice calls to multiple representatives within the business. It is designed for both inbound and outbound sales campaigns, customer service applications and much more.
With built-in features such as multi-location support, multi-department support, CRM integration, Lead Grabber Mode and Lead Assign Mode, businesses will always be connected 24x7 with their customers. Some advanced features such as Supervisor Mode and Regional Connect ensure that correct representative is addressing the needs of the customer with proper supervision in the background.