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VinSolutions

VinSolutions

VinSolutions Desking

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About the Product

VinSolutions’ Desking module helps dealers close car deals faster and easier than ever. In a single screen you can desk multiple deals, book out vehicles, appraise trades, edit customer info and even see who’s shopping your showroom. Dealers can generate 15 options for customers in 30 seconds, with enhanced flexibility. The improved design interface, complete customization and process simplifications streamline the entire experience, so you can spend less time upfront and get to the information you need in fewer clicks.

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Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Dealer Rating
Reviewed by a Finance Manager/Director Feb 26, 2015
Recommended: NO
✅ Verified Rating

Pros: Easy layout and produces professional worksheets to present to a customer.

Cons: The biggest issue is that it does not pull residuals or non-subvented money factors for Toyota. This data must be manually entered on every worksheet. The second biggest issue is that the way tax is calculated on a lease is not consistently accurate, necessitating running the lease in the DMS to verify accuracy. Vin has told me that they are working on a fix with Toyota, but would not give me a timetable.

Dealer Rating
Reviewed by a Dealer Professional Nov 18, 2014
Recommended: NO
✅ Verified Rating

Pros: Keeps information together for each customer, multiple sales, trade in values, ability to pull reports for previous customers and follow up, easy to create campaigns.

Cons: Locks up on Internet Explorer and Chrome constantly throughout the day, not stable. Slow during peak times in the day, assigned tasks are useless unless you only followup once every week. Biggest issue by far is performance, servers need to be upgraded.

Dealer Rating
Reviewed by an Owner Jun 11, 2014
Recommended: YES
✅ Verified Rating

Pros: Great for BDC departments to funnel leads, assign tasks, etc. The set up is easy and the support staff is trained well to get your problems fixed quickly. Vin is great if everything works together - site, chat, crm, inventory - you'll have a smooth process.

Cons: Reporting is shotty at best. I pull my report out of Vin into excel for more accurate data. Also, their auto reporting bad leads can be harmful - An example is a customer who submits duplicates b/c they forgot to add phone number or email to their first lead so information can get lost as it is marked duplicate/bad automatically.


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