Pros: We can look up any car pretty quickly. Its really easy to use and keeps everything really organized for us!
Pros: Pulls directly from the CRM and updates everyday.
Pros: Makes sales go without a glitch. up to the minute management!
Pros: do a get job. If i have a problem they fix it.. Easy to manage too!
Pros: Very easy to keep complete control of all your inventory needs!
Pros: When it works ~ which is rare
Cons: Picture editing looses work all the time, yellow crash screen comes up, wasting hours of work that never gets saved. Hate this system for editing pictures.
Pros: The CRM is pretty sweet. But that is all VS is good for! Every other aspect is horrible
Cons: This system DOES NOT WORK WITH MAC!! This information would have been useful when I was deciding to change CRM and website tools... I have a brand new Mac Book Pro, that I spent $2500 on that is useful now that we are using VIN. The Support is beyond bad.. Expect 2 days-2 weeks to have your issues fixed. Unless they are very minor. Most of the time I figure it our myself before anyone in support even looks at the issue. I have SO MANY ISSUES with my Inventory management tool. I am going to pull out my hair! I have been using Vin for 10 months, and I don't think 1 day (I walk the lot EVERY DAY) that it has been correct. I probably have over 100 support tickets because every day I have to call multiple times A DAY!!!!!. The Sales staff will promise you the world, but they can't follow through with it.. Their SEO is sub-par, their CraigsList tool DOES NOT WORK, and every new employee I set up, there are major problems with running the system right.. After multiple phone conversations and a solid week, my new hires are able to use the system correctly. I am very frustrated with Vin Solutions as a whole.
Pros: When it workss the product is fine
Cons: Techinical service. We show 1 used car and 19 new out of 350 stock units in inventory and have for 4 days. For some reason the rest of the inventory isn't showing. The answer we get from tech assistance is "we are working on it? For 4 days. No phone calls and certainly no assistance.
Pros: Reminders and previous customer history is a plus! The paperwork that VinSolutions prepares automatically is a huge time saver!!
Cons: None. Does what it is designed to do!
Pros: Easy to use and navigate. Depending upon other Vin products you may be using there are several cool features you can take advantage of. Easy to upload photos and edit information.
Cons: If you do have to call support for something you may have to wait awhile.
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