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VinSolutions

VinSolutions

VinSolutions Connect™ CRM

 Rate Product
Star Rating Distribution:
198
188
89
37
5
Rating by Job Title:

Contact Info

Do you work for VinSolutions? Claim your company page now!

About the Product

With the automotive industry’s most intuitive CRM at its core, VinSolutionsTM delivers powerful insight into how every customer shops. With this tool, you can understand, communicate with, and close more customers than ever before. It maintains seamless integration between systems, so you’re connected to every customer at every step of the customer lifecycle.

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Last edited by David Pope on Feb 27, 2017

Product Summary

Product Overview
VinSolutions Connect™ CRM Product Overview

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Star Rating Distribution:
198
188
89
37
5

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

User friendly. We love VIN.
Reviewed by a Dealer Professional 18 hours ago
Recommended: YES
✅ Verified Rating

Pros: New employees find this tool self explanatory. They are the best.

Cons:

We depend on Vin and they never let us down.
Reviewed by an Internet Salesperson Yesterday
Recommended: YES
✅ Verified Rating

Pros: Highly recommend Vin. They train new sales people and they help us whenever we need it. Solid CRM.

Cons:

Great CRM that easily manages personnel, leads and activity.
Reviewed by a Marketing Director 5 days ago
Recommended: YES
✅ Verified Rating

Pros: Friendly with all providers and desking tool is amazing.

Cons: My only complaint is that reporting could be quicker.

Not enough options and support is lacking.
Reviewed by a BDC Manager September 4th
Recommended: NO
✅ Verified Rating

Pros:

Cons: Not excited about COX products and this one is especially lacking.

We've had this for awhile.
Reviewed by Salesperson August 31st
Recommended: YES
✅ Verified Rating

Pros: It's a pretty efficient system for finding and tracking customer information. Is usually up to date and smooth sailing.

Cons: None.

Pricing is high and updates are few
Reviewed by a Sales Manager August 31st
Recommended: YES
✅ Verified Rating

Pros: Used for many years and it is a solid system.

Cons: Too many clicks and to much time wasted.

Pretty good when it doesn't crash or get a glitch.
Reviewed by a Salesperson August 30th
Recommended: YES
✅ Verified Rating

Pros: When it works well it's great!

Cons: When it crashes it drops leads and takes a while to get back on.

This works great with DealerTrack.
Reviewed by a Salesperson August 29th
Recommended: YES
✅ Verified Rating

Pros: The integration with DealerTrack is very good. Reliable for us and information is valid and current.

Cons:

Communication and information flow is great!
Reviewed by an Internet Director August 29th
Recommended: YES
✅ Verified Rating

Pros: Everybody likes using this platform and seem to be able to do their job well with using this tool.

Cons:

DELETE CUSTOMER HISTORY AFTER 2 YEARS! Rules Not Firing
Reviewed by an Internet Director August 29th
Recommended: NO
✅ Verified Rating

Pros:

Cons: We have had so many problems with Vinsolutions. It's just never ending! From server crashes all day to system overload resulting in lag to Lead Rules Not Firing Correctly resulting in missed leads to DMS incompatibility (even though they lied and said it integrated completely) to mobile app failure it seems the problems are endless and support is non-existent.


Contact Info

Do you work for VinSolutions? Claim your company page now!

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