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William Cather

William Cather Phone Coach

Profile

Name: William Cather
Title: Phone Coach
Company: Phone Ninjas
Phone: Private
Location: Private , Private
Summary:
MY AUTOMOTIVE RETAIL EXPERIENCE: I am a Phone Coach with Phone Ninjas. We assist dealers to achieve record-breaking sales by coaching one-to-one with Sales and BDC teams, to create successful appointments and sales. I have nearly 20 years’ experience coaching and consulting for US nationwide auto dealerships, on Sales and Service, BDC Development, Customer Experience, Process Improvement, Customer Loyalty, Digital Marketing, Training, Leadership Team Coaching, & Sales Team Facilitation. RESULTS: Assisted dealers in adopting leading-edge sales practices, improving digital processes, and increasing dealer profitability, customer loyalty, and team engagement. Coached dealers to achieve Industry-leading customer satisfaction awards through leadership and team development; Training and Coaching for: Customer Retention/Growth; Sales and Productivity improvement; Employee engagement; Facilitating change; Process improvement and Program implementation.

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Blog Posts

Tips for Spotting Fake Online Reviews

Tips for Spotting Fake Online Reviews

Positive reviews are the lifeblood of any dealership, but spotting those fake reviews and learning how to handle them can be just as important.  At…

Kelley Blue Book Helps Car Shoppers Navigate Electric Car Tax Credits

Kelley Blue Book Helps Car Shoppers Navigate Electric Car Tax Credits

Amid Rapid Segment Growth, Tax Season and Earth Day, Experts Break Down EV Tax Credit Details and More   IRVINE, Calif., April 22, 2021 – …

The Pros and Cons of Buying Lower CR Grade Inventory

The Pros and Cons of Buying Lower CR Grade Inventory

By Curtis Sampson, Rapid Recon As the supply of Grade 4 and 5 used cars continue to dwindle, franchised dealers will increasingly turn to lower conditio…

The Perfect Storm for Used Car Sales

The Perfect Storm for Used Car Sales

  Whether we like it or not, the events of 2020 have changed the course of the future for us all. The automotive industry is no exception, especial…

DealersLink Releases Groundbreaking Trade-In Appraisal Features

DealersLink Releases Groundbreaking Trade-In Appraisal Features

Broomfield, CO – After a soft release this past week, automotive software leader DealersLink has added a new set of trade evaluation featur…

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