Pros: It's easy and gives the customer information on where they are in their service journey, what they are due for, recommendations and if there are any recalls. It's great.

Cons:

Pros: Lots of options and information when customers schedule, it allows some flexibility, has their maintenance recommendations, recall information etc.

Cons:

Pros: When they purchase a vehicle we always show them the scheduling tool so they are familiar with our process.

Cons:

Pros: Walks the customer through setting the appointment and gives them all the information they need plus they can see our specials and other recommendations.

Cons:

Pros: Customers immediately started using it and it seems to help our service process quite a bit. Shop flow is even smoother.

Cons:

Pros: The advisors have more time since we implemented this, the customer has options when scheduling for their service. Puts things in a realistic time frame that benefits us all.

Cons:

Pros: The schedule is always updating so that the shop stays productive. Has made a difference in shop flow. Gives customer information and many options.

Cons:

Pros: Really makes a difference, customers like setting their own schedule and we have made ours so that they know if they wait, what the wait time will be. This has helped all the way around.

Cons:

Pros: Customers can schedule at their convenience, it gives them menus, a lot of information regarding the maintenance process, great product. Also helps to streamline the shop flow for us. Advisors love it also!

Cons:

Pros: Give the customer options when they schedule their own vehicle in by showing them any pertinent information. Pretty efficient tool. Advisors can see any changes in schedule as time advances.

Cons: