Pros: All service functions can be done on this tool, we can text from it, send information to the customer and get online approval. Customers can easily schedule an appointment and see any recommendations, specials and menus.

Cons:

Pros: Xtime is our favorite Vendor. WE HIGHLY RECOMMEND THEM!

Cons:

Pros: Reporting is so easy. Able to communicate with customers easily

Cons:

Pros: Auto sends emails, tracks our customers. Great convenience to our customers and real user friendly for us.

Cons:

Pros: I was recently in sales and just moved to the service dept. and this system was easy to learn and very easy to maneuver

Cons:

Pros: This is not a bad product, but it is not better than other less expensive options.

Cons: This product costs too much.

Pros: it keeps your notes

Cons: dose not communicate with are other systems

Pros: When we first had it eight years ago, I thought it worked very well and did communicate with our service systems we had before.

Cons: It does not communicate well with our other two main programs, if our clients go online to make an appointment we do not see it. We have to add the info manually. I don't know what their update did but it does not communicate at all