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Jared Hamilton
From: Jared Hamilton
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ZMOT Auto

ZMOT Auto Digital Automotive Velocity

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Click-to-Call [Infographic]

Click-to-Call [Infographic]

  Most dealers understand the importance of making it easy for customers and prospects to find contact information. Websites often have prominent &…

Quick Tips for Improving Dealership Culture

Quick Tips for Improving Dealership Culture

Car dealers have a terrible reputation. It's such a negative experience for so many that people are electing to make a major purchase like a vehicle fr…

The Biggest Mistake Dealers Make When It Comes to Customer Retention

The Biggest Mistake Dealers Make When It Comes to Customer Retention

Jim Roche is the Divisional VP of Marketing & Managed Services at Xtime. We asked him to tell us the biggest mistake he sees dealers making today when …

Is 2018 the Year of Customer Convenience?

Is 2018 the Year of Customer Convenience?

It seems that every year has a theme attached to it in terms of where dealerships’ focus will be. Which themes or buzzwords will dominate 2018? We…

Upcoming Webinar: Show with Your Showroom, Sell with Your Website

Upcoming Webinar: Show with Your Showroom, Sell with Your Website

Today's customers walk into your showroom better-informed than ever before. Because they've done their research ahead of time, 89% walk into t…

Attribution Modeling – Tough to Implement?

Most dealerships are running digital marketing campaigns with multiple channels that include social media, pay-per-click advertising, display, retargeting, chat, video, etc. But many are still clueless about how many cars they actually sold as a result, and which bits of the marketing actually contributed to those sales. Enter attribution modeling.

Attribution modeling helps a dealer tie their marketing efforts directly to vehicles sold. Many current marketing campaigns attempt to infer vehicles are being sold via some form of equation regarding percentage of leads generated and/or SRP/VDP views. The problem with this assumption is that clients could be calling into a dealership, submitting form and chat leads and looking at tons of VDPs, but never making an actual purchase.

If a dealer wishes to determine how many cars they’ve actually sold from their marketing, they’ll need to choose a marketing vendor that features a direct attribution modeling channel. Then they will be in a position to make much more informed decisions about their marketing.

What are your thoughts on attribution modeling?  How have you all pulled it off?  Let me know in the comments below.

Carl Maeda
Not Tough to Implement if you have the right website provider. Use Call Tracking numbers that change depending on the marketing channel. Use tracking tags on your lead forms, chat forms and text messaging widgets. Make sure the source is being properly attributed in the CRM. Your CRM should tell you how many cars you sold per campaign. Some website providers (like us) will even go into your CRM and tell you this as well.
Alex Lau

Tools such as what Clarivoy is offering now with automotive multi-touch attribution can greatly help a dealership.

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