For the past ten years or so, the manufacturing and dealer quality of the automobile industry is better or more equal among competitors than it has ever been in its history. As a result, there is virtually no room for mistakes to be made when it comes to all the factors that make up the industry, and especially for the dealer, when it comes to customer service. advantagetec understands that the key to any successful business is effective communications with your customers. When companies possess the tools that are designed to anticipate where there are communication risks with their customers, they are better able to maintain customer satisfaction and loyalty. advantage tv, advantage txt and advantage ds are the most effective and integrated communication tools that can be deployed for the automotive retail dealer.