About

- Nine years experience working in automotive vendors - Nine years experience using call tracking services - One and a half years experience with: - Coaching sales people/BDC on how to effectively manage their time on the phone - How to set more appointments through the use of scripts - Working one-on-one with sales people/BDC via monthly calls to explain the importance of the script verbiage, why the script works, and to conduct role plays to build up their confidence in using the scripts.