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AllCall Business Development Center

AllCall Multi-Channel Outsourced BDC

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About the Product

AllCall is a true BDC and we do everything you'd expect your in-house BDC to do! Internet Lead Management, Live Sales Calls, Service Scheduling, Outbound Retention for Sales and Service All agents are onsite and expertly trained communicators. We work in your CRM just as we would onsite. We use personalized videos, texting, email and of course the phone to connect to your customers and set appointments for sales and service.

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Last edited by Greg Wells on June 10th

Product Summary

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Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Enhanced our BDC operations
Reviewed by a Group Executive June 6th
Recommended: YES
✅ Verified Rating

Pros: Cost effective solution to enhance our BDC operations. Greg and his team are very professional and worked with us to launch many campaigns.

Cons:

Awesome company. We have been using them for 2 years now. I can't believe more don't!
Reviewed by a Dealer Professional June 6th
Recommended: YES
✅ Verified Rating

Pros: - Very professional - Quick escalation to management if necessary - Adept at using CRM / Xtime - Very keen phone skills - actually upsell while setting appointments - GREAT price point - Don't have to worry about training/ turnover of BDC staff which is a constant headache - Very cost efficient compared to having full time employees performing same task - CSI target achieved every quarter we have been using them

Cons: - Do have phone drop issues from time to time when transferring to the call center - Some old school customers (very small percentage) complain about the specialists being located in the physical building -There can sometimes be a little wait time for customers to reach an agent

Erica, Greg and their team are very attentive to your specific needs and are professional.
Reviewed by a Service Manager June 6th
Recommended: YES
✅ Verified Rating

Pros: Professional and thorough. Always courteous and eager to help. They have been a great addition to our business!

Cons: Just set up your parameters and expectations and they will be eager to comply.

Real world traing from a real world expertr
Reviewed by an Owner June 6th
Recommended: YES
✅ Verified Rating

Pros: Awesome team Positive modern era approach Great word tracks

Cons:

Outstanding service
Reviewed by a Dealer Professional June 5th
Recommended: YES
✅ Verified Rating

Pros: They provide outstanding service, treat your customers like you would and their communication with the dealer is fantastic.

Cons: They are offsite


Contact Info

Do you work for AllCall Business Development Center? Claim your company page now!

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