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AllCall - Business Development Center

Outsourced BDC Services

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About the Product

AllCall is a true BDC and we do everything you'd expect your in-house BDC to do! We do everything you would expect a BDC to do, without personnel costs, training costs, or turnover. Fully staffed with trained and experienced agents, AllCall converts calls, emails, texts, and more into appointments 24 hours a day. -Internet Lead Management: Intense personalized process designed to connect with customers right away. Agents work directly in your CRM alongside your sales team. -Concierge Level CX: Give your advisors the freedom to do what they do best, sell service. We are scalable and elastic, answering your phones 24 hours a day. -Upgrade Pro: Your best leads are in your database, let us convert past customers into new deals. -24/7 Omni-Channel Support: Don’t miss a call! We answer your phones and set sales and service appointments while you are away.

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Last edited by DrivingSales Events on Jul 31, 1899

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Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

customer support & results are fantastic
Reviewed by Other Nov 9, 2018
Recommended: YES
✅ Verified Rating

Pros: Dealer Inspire provides amazing customer support, treats their customers like they are top priority, and their communication with the dealer is fantastic.

Cons:

Enhanced our BDC operations
Reviewed by a Group Executive Jun 6, 2018
Recommended: YES
✅ Verified Rating

Pros: Cost effective solution to enhance our BDC operations. Greg and his team are very professional and worked with us to launch many campaigns.

Cons:

Awesome company. We have been using them for 2 years now. I can't believe more don't!
Reviewed by a Dealer Professional Jun 6, 2018
Recommended: YES
✅ Verified Rating

Pros: - Very professional - Quick escalation to management if necessary - Adept at using CRM / Xtime - Very keen phone skills - actually upsell while setting appointments - GREAT price point - Don't have to worry about training/ turnover of BDC staff which is a constant headache - Very cost efficient compared to having full time employees performing same task - CSI target achieved every quarter we have been using them

Cons: - Do have phone drop issues from time to time when transferring to the call center - Some old school customers (very small percentage) complain about the specialists being located in the physical building -There can sometimes be a little wait time for customers to reach an agent

Erica, Greg and their team are very attentive to your specific needs and are professional.
Reviewed by a Service Manager Jun 6, 2018
Recommended: YES
✅ Verified Rating

Pros: Professional and thorough. Always courteous and eager to help. They have been a great addition to our business!

Cons: Just set up your parameters and expectations and they will be eager to comply.

Real world traing from a real world expertr
Reviewed by an Owner Jun 6, 2018
Recommended: YES
✅ Verified Rating

Pros: Awesome team Positive modern era approach Great word tracks

Cons:

Outstanding service
Reviewed by a Dealer Professional Jun 5, 2018
Recommended: YES
✅ Verified Rating

Pros: They provide outstanding service, treat your customers like you would and their communication with the dealer is fantastic.

Cons: They are offsite

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