Notifications & Messages

Jared Hamilton
From: Jared Hamilton
Hey - It’s time to join the thousands of other dealer professionals on DrivingSales. Create an account so you can get full access to the articles, discussions and people that are shaping the future of the automotive industry.
×
Bill Wittenmyer

Bill Wittenmyer VP Sales, Layered Apps & Competitive Accounts

Bill Wittenmyer Blog Posts

Stop being lead-centric. It’s about the customer experience.

Stop being lead-centric. It’s about the customer experience.

Today’s customers expect and demand an amazing customer experience. The dealership with the right vehicle and the best experience will ultimately win…

WittsWiseWords: Super Workers [VIDEO]

WittsWiseWords: Super Workers [VIDEO]

Are you setting your employees up for success? In this #WittsWiseWords, automotive retail expert Bill Wittenmyer talks about why your super-start emplo…

#WittsWiseWords: F&I - Be the Most Obvious Choice

#WittsWiseWords: F&I - Be the Most Obvious Choice

As dealerships shift their staffing structure to streamline the car buying experience for today's connected car shopper, Bill Wittenmyer explains t…

Witt's Wise Words: Avoid the Guilt Trip [VIDEO]

Witt's Wise Words: Avoid the Guilt Trip [VIDEO]

Bill Wittenmyer offers some advice on how to deal with customers that don't show for appointments in this episode of Witt's Wise Words. …

Witt's Wise Words: Inaction [VIDEO]

Witt's Wise Words: Inaction [VIDEO]

In this episode of Witt's Wise Words, Bill Wittenmyer shares why inaction is your biggest competitor. …

Is your CRM a system of engagement?

Is your CRM a system of engagement?

In the past, a vehicle sale started and ended on the showroom floor. Today, many of the discovery and purchase steps take place online. Online retail gi…

Change Your Words, Change Your Results

Change Your Words, Change Your Results

Eighty-six percent of car shoppers conduct online research before deciding to visit a local dealership, according to research from digital marketing agency…

4 Tips for Texting Success

4 Tips for Texting Success

Text messaging is the most popular data service in the world. It’s quick, easy and effective. The open rate for texts is a sky-high 98 percent, while…

The Best Leads are in Your CRM

The Best Leads are in Your CRM

New leads are important, and you always want to keep the pipeline full. Yet, it can cost as much as five times more to attract a new customer than to re…

Witt's Wise Words: Optics [VIDEO]

Witt's Wise Words: Optics [VIDEO]

Bill Wittenmyer shares why choosing between smartphones and tablets in your dealership is important. …

Freebie Friday: Digital Retailing [VIDEO]

Freebie Friday: Digital Retailing [VIDEO]

Bill Wittenmyer shares why digital retailing is more than just a buzzword and why dealerships should be paying attention to it. …

Witt's Wise Words: Too Many Cooks In the Kitchen [VIDEO]

Witt's Wise Words: Too Many Cooks In the Kitchen [VIDEO]

Bill Wittenmyer shares why having too many cooks in the kitchen is detrimental to success. …

Selling to the Connected Consumer

Selling to the Connected Consumer

The “always connected” shopper trend continues to grow. In the last year alone, the number of consumers using mobile phones to research vehi…

Freebie Friday: The Customer That Doesn't Like You [VIDEO]

Freebie Friday: The Customer That Doesn't Like You [VIDEO]

In this Freebie Friday, CDK Global VP of Sales Bill Wittenmyer gives advice on what to do when a customer doesn't like you. …

Witt's Wise Words: The Importance of Being Prepared [VIDEO]

Witt's Wise Words: The Importance of Being Prepared [VIDEO]

In this episode of Witt's Wise Words, Bill Wittenmyer shares why being prepared is vital to success. …

Freebie Friday: Nurturing vs Closing [VIDEO]

Freebie Friday: Nurturing vs Closing [VIDEO]

Bill Wittenmyer shares the difference between nurturing and closing in this episode of Freebie Friday. …

Witt's Wise Words: Know Your Numbers [VIDEO]

Witt's Wise Words: Know Your Numbers [VIDEO]

VP of Sales CDK Global Bill Wittenmyer explains why every salesperson needs to know their numbers in order to achieve their goals. …

Freebie Friday: A Tip to Stay Motivated [VIDEO]

Freebie Friday: A Tip to Stay Motivated [VIDEO]

In this episode of Freebie Friday, Bill Wittenmyer offers a tip that individuals can use to stay motivated. …

Witt's Wise Words: Ring Ring is Cha Ching Cha Ching [VIDEO]

Witt's Wise Words: Ring Ring is Cha Ching Cha Ching [VIDEO]

Bill Wittenmyer shares why knowing what to say when talking to a customer over the phone is essential in this episode of Witt's Wise Words. …

Freebie Friday: Persistence Pays Off [VIDEO]

Freebie Friday: Persistence Pays Off [VIDEO]

VP of Sales CDK Global Bill Wittenmyer shares why persistence is your best ally towards productivity in this Freebie Friday. …

Witt's Wise Words: There Are No Subs In Life [VIDEO]

Witt's Wise Words: There Are No Subs In Life [VIDEO]

Bill Wittenmyer explains why life isn't a professional sport in which we can make substitutions in this episode of Witt's Wise Words. …

Freebie Friday: The Expectation Gap [VIDEO]

Freebie Friday: The Expectation Gap [VIDEO]

Are you setting your dealership up for failure with your messages? VP of Sales CDK Global Bill Wittenmyer offers some advice for dealers on managing ex…

Witt's Wise Words: Action Breeds Action [VIDEO]

Witt's Wise Words: Action Breeds Action [VIDEO]

CDK Global VP of Sales Bill Wittenmyer shares how simply taking action can make you more successful in this edition of Witt's Wise Words. …

Freebie Friday: Don't Be A Stereotype [VIDEO]

Freebie Friday: Don't Be A Stereotype [VIDEO]

VP of Sales CDK Global Bill Wittenmyer explains why automotive industry professionals need to avoid being a stereotype in this episode of Freebie Frida…

Witt's Wise Words: What Does Adversity Reveal? [VIDEO]

Witt's Wise Words: What Does Adversity Reveal? [VIDEO]

In this edition if Witt's Wise Words, Bill Wittenmyer shares what adversity reveals in a person. …

Freebie Friday: Interview Tips for Finding Great Teammates [VIDEO]

Freebie Friday: Interview Tips for Finding Great Teammates [VIDEO]

Bill Wittenmyer shares 3 tips for dealerships on how to recognize and interview potential teammates in this episode of Freebie Friday. …

Witt's Wise Words: How Dealerships Can Keep Credibility [VIDEO]

Witt's Wise Words: How Dealerships Can Keep Credibility [VIDEO]

In this episode of Witt's Wise Words, Bill Wittenmyer shares how dealerships can avoid losing credibility with customers. …

Naked and Afraid? How a Survivalist Mindset Breeds Mediocrity

Naked and Afraid? How a Survivalist Mindset Breeds Mediocrity

Have you ever seen the show "Naked & Afraid?" Two contestants strip down, head into the wild and basically starve for three weeks until someo…

Freebie Friday: How to Combat Flat Vehicle Sales [VIDEO]

Freebie Friday: How to Combat Flat Vehicle Sales [VIDEO]

Bill Wittenmyer explains why dealerships shouldn't be afraid of slowing vehicles sales and the actions they can take to remedy that in this episode…

Witt's Wise Words: The Secret to Success [VIDEO]

Witt's Wise Words: The Secret to Success [VIDEO]

CDK Global VP of Sales Bill Wittenmyer shares the secret of success for managers in automotive retail. …

Freebie Friday: Three Most Important Traits in Salespeople [VIDEO]

Freebie Friday: Three Most Important Traits in Salespeople [VIDEO]

In this Freebie Friday, VP Sales CDK Global Bill Wittenmyer shares the three most important traits that dealerships should be looking for in salespeopl…

Witt's Wise Words: Don't Manage With E Mails [VIDEO]

Witt's Wise Words: Don't Manage With E Mails [VIDEO]

CDK VP of Sales Bill Wittenmyer shares my managers shouldn't rely on e-mail to manage their team. …

Freebie Friday: What's the Perfect Length for an E Mail? [VIDEO]

Freebie Friday: What's the Perfect Length for an E Mail? [VIDEO]

In this week's Freebie Friday, CDK Global VP of Sales Bill Wittenmyer shares advice for dealers on the most effective length of e-mail for dealers.…

Witt's Wise Words: Rethinking Your Vehicle Subscription Service [VIDEO]

Witt's Wise Words: Rethinking Your Vehicle Subscription Service [VIDEO]

VP of Sales CDK Global Bill Wittenmyer shares a tip on how dealers should be evaluating a vehicle subscription model at their dealership. …

How to Avoid the End-of-Month Crunch

How to Avoid the End-of-Month Crunch

Do you ever wonder why dealerships and consumers alike are all programmed to buy cars at the end of the month? Asking how this happened is like asking whic…

Freebie Friday: How Do You Stay Motivated? [VIDEO]

Freebie Friday: How Do You Stay Motivated? [VIDEO]

Bill Wittenmyer shares tips on how dealership personnel can stay motivated in this edition of Freebie Friday. …

Witt's Wise Words: Getting the Most Out of Your CRM [VIDEO]

Witt's Wise Words: Getting the Most Out of Your CRM [VIDEO]

CDK Global VP of Sales Bill Wittenmyer shares how dealers can get the most of their CRM investments in this episode of Witt's Wise Words. …

Freebie Friday: How to Maximize Your CPO Programs [VIDEO]

Freebie Friday: How to Maximize Your CPO Programs [VIDEO]

In this episode of Freebie Friday, CDK Global VP of Sales Bill Wittenmyer shares tips on how dealers can get the most out of their CPO programs. …

Witt's Wise Words: Aim High But Shoot Higher [VIDEO]

Witt's Wise Words: Aim High But Shoot Higher [VIDEO]

Bill Wittenmyer shares why success in automotive depends on aiming high but shooting higher in this episode of Witt's Wise Words. …

Freebie Friday: The Three Most Important Traits In Your BDC [VIDEO]

Freebie Friday: The Three Most Important Traits In Your BDC [VIDEO]

In this episode of Freebie Friday, VP of Sales CDK Global Bill Wittenmyer shares the three most important traits that your BDC should have.  …

Witt's Wise Words: Digital Retailing [VIDEO]

Witt's Wise Words: Digital Retailing [VIDEO]

Bill Wittenmyer shares his thought on digital retailing in the retail automotive industry in this week's episode of Witt's Wise Words. …

3 Metrics to Measure Automotive BDC Performance

3 Metrics to Measure Automotive BDC Performance

Does your dealership use an external BDC for sales calls? Many managers like to keep control of their sales process in house, but realistically, the majori…

Freebie Friday: Multitasking as a Myth [VIDEO]

Freebie Friday: Multitasking as a Myth [VIDEO]

In this episode of Freebie Friday, CDK Global VP of Sales Bill Wittenmyer explains why multitasking is a myth. …

Witt's Wise Words: Super Workers vs Supervisors [VIDEO]

Witt's Wise Words: Super Workers vs Supervisors [VIDEO]

Bill Wittenmyer shares the difference between super workers and supervisors in this week's episode of Witt's Wise Words. …

Freebie Friday: What's the Most Important or Overlooked Task Inside the Dealership [VIDEO]

Freebie Friday: What's the Most Important or Overlooked Task Inside the Dealership [VIDEO]

  Bill Wittenmyer shares what the most important (or overlooked) task in a dealership is and why in this edition of Freebie Friday.  …

Witt's Wise Words: The Only Person In the World Disease [VIDEO]

Witt's Wise Words: The Only Person In the World Disease [VIDEO]

Bill Wittenmyer shares why retail automotive staff should take steps to ensure that they don't get afflicted with this disease in this week's e…

Freebie Friday: Hiring Techniques [VIDEO]

Freebie Friday: Hiring Techniques [VIDEO]

Are you using the right criteria in your hiring process? In this episode of Freebie Friday, Bill Wittenmyer shares what the most important attribute de…

Witt's Wise Words: Team Work and Team Management [VIDEO]

Witt's Wise Words: Team Work and Team Management [VIDEO]

In this episode of Witt's Wise Words, Bill Wittenmyer shares why both team work and team management are important to a dealership's success. …

How to Motivate Salespeople

How to Motivate Salespeople

In the car business money has always been used to motivate salespeople. The idea is that commissions are a big enough motivator to drive salespeople to do …

Witt's Wise Words: Why Inbound Phone Calls Aren't the Cash Cow You Think They Are [VIDEO]

Witt's Wise Words: Why Inbound Phone Calls Aren't the Cash Cow You Think They Are [VIDEO]

In this episode of Witt's Wise Words, Bill Wittenmyer shares why dealerships shouldn't consider inbound phone calls as the cash cows that they …

Freebie Friday: Mentorship [VIDEO]

Freebie Friday: Mentorship [VIDEO]

VP of Sales, CDK Global, Bill Wittenmeyer explains the importance of a mentorship program in dealerships in this edition of Freebie Friday. …

Witt's Wise Words: Does Your Team Understand Your Goals? [VIDEO]

Witt's Wise Words: Does Your Team Understand Your Goals? [VIDEO]

VP of Sales, CDK Global, Bill Wittenmyer explains the importance of communicating your goals effectively to your team in this episode of Witt's Wis…

Freebie Friday: It's Not Just About Getting Attention [VIDEO]

Freebie Friday: It's Not Just About Getting Attention [VIDEO]

VP of Sales, CDK Global, Bill Wittenmyer shares why it's not just getting attention that matters in this episode of Freebie Friday. …

Witt's Wise Words: High Tech vs High Touch [VIDEO]

Witt's Wise Words: High Tech vs High Touch [VIDEO]

VP of Sales, CDK Global, Bill Wittenmyer explains the concept of high-tech vs. high-touch in this edition of Witt's Wise Words. …

Freebie Friday: Embrace Fear [VIDEO]

Freebie Friday: Embrace Fear [VIDEO]

Bill Wittenmyer shares why fear isn't something to be afraid of but rather an emotion you should embrace in this episode of Freebie Friday.  …

Witt's Wise Words: Are You Burned Out [VIDEO]

Witt's Wise Words: Are You Burned Out [VIDEO]

Bill Wittenmyer asks if dealership staff are feeling burned out and why it's important to make changes in order to improve their attitude in this e…

Secrets to a Successful Follow Up Call

Secrets to a Successful Follow Up Call

When a customer leaves the lot without purchasing a vehicle, there's a good chance he or she will never be back. A few may return, but most won't. …

Freebie Friday: Don't Over Celebrate [VIDEO]

Freebie Friday: Don't Over Celebrate [VIDEO]

Bill Wittenmyer explains the importance of not over celebrating achievements in this edition of Freebie Friday. …

Witt's Wise Words: Manage Yourself [VIDEO]

Witt's Wise Words: Manage Yourself [VIDEO]

Bill Wittenmyer explains the importance for managers to manage themselves in this edition of Witt's Wise Words. …

Freebie Friday: Greed Is Good [VIDEO]

Freebie Friday: Greed Is Good [VIDEO]

VP of Sales, CDK Global, Bill Wittenmyer explains why greed is good in this episode of Freebie Friday. …

Witt's Wise Words: Do What Others Won't Do [VIDEO]

Witt's Wise Words: Do What Others Won't Do [VIDEO]

In this Witt's Wise Words, VP of Sales, CDK Global, Bill Wittenmyer explains how going the extra mile will ultimately lead to increased productivit…

Freebie Friday: Follow Up Calls [VIDEO]

Freebie Friday: Follow Up Calls [VIDEO]

In this episode of Freebie Friday, Bill Wittenmyer explains why simply making follow up calls won't help sell more cars and offers advice on what t…

Witt's Wise Words: If I Out Call, I Will Out Connect You [VIDEO]

Witt's Wise Words: If I Out Call, I Will Out Connect You [VIDEO]

In this Witt's Wise Words, VP of Sales, CDK Global, Bill Wittenmyer discusses how sales is a numbers game. If you’re selling the same product…

Do you have “Only Person in the World” Disease?

Do you have “Only Person in the World” Disease?

Recently I was waiting in line at an airport, along with hundreds of other travelers. A couple appeared out of nowhere, shoving their way to the front of t…

The Crazy Professor

The Crazy Professor

One of my college professors was famous for a crazy stunt that he pulled every semester. On the first day of class, he would introduce himself, take off hi…

If I Out Call You, I’ll Out Connect You

If I Out Call You, I’ll Out Connect You

At its core, sales is a numbers game. It always has been and always will be. If you’re selling the same product that others are selling, you can only…

Witt's Wise Words: Is Your Forecasting Realistic? [VIDEO]

Witt's Wise Words: Is Your Forecasting Realistic? [VIDEO]

ELEAD1ONE Partner Bill Wittenmyer shares why forecasting sales in dealerships needs to be more based on history than on a sales meeting. …

#FreebieFriday: Thinking Big but Acting Bigger [VIDEO]

#FreebieFriday: Thinking Big but Acting Bigger [VIDEO]

ELEAD1ONE partner Bill Wittenmyer shares why dealership employees not only need to think big but act bigger in this video blog. …

Witt's Wise Words: Managing the Unmanageable [VIDEO]

Witt's Wise Words: Managing the Unmanageable [VIDEO]

ELEAD1ONE Partner Bill Wittenmyer discusses why managing the unmanageable is a recipe for failure. …

#FreebieFriday: Coaching Up & Managing Up [VIDEO]

#FreebieFriday: Coaching Up & Managing Up [VIDEO]

ELEAD1ONE Partner Bill Wittenmyer explains the concept of coaching up and managing up in this week's episode of Freebie Friday. …

Witt's Wise Words: Do You Know It All? [VIDEO]

Witt's Wise Words: Do You Know It All? [VIDEO]

ELEAD1ONE Partner Bill Wittenmyer shares some advice for dealership employees with which they can improve themselves in this week's edition of Witt…

#FreebieFriday: Make Sure That You're Checked In [VIDEO]

#FreebieFriday: Make Sure That You're Checked In [VIDEO]

ELEAD1ONE partner Bill Wittenmyer shares the importance of being "checked-in" at work and not "checked-out," in this video blog. …

Witt's Wise Words: Digital Retailing [VIDEO]

Witt's Wise Words: Digital Retailing [VIDEO]

ELEAD1ONE Partner Bill Wittenmyer advises dealerships to give consumers the option to start the car buying process online and the importance of digital…

#FreebieFriday: The Three Ps of Success [VIDEO]

#FreebieFriday: The Three Ps of Success [VIDEO]

    ELEAD1ONE Partner Bill Wittenmyer shares the 3 P's of success in this week's edition of Freebie Friday. …

#FreebieFriday: Average Is the Point Where Sucks Begins [VIDEO]

#FreebieFriday: Average Is the Point Where Sucks Begins [VIDEO]

Successful people don't strive for average - they strive for exceptional! ELEAD1ONE Partner Bill Wittenmyer shares his take on performance & wh…

Witt's Wise Words: Managing Your Sales Team [VIDEO]

Witt's Wise Words: Managing Your Sales Team [VIDEO]

Should you focus more on your top producers, or help build up your lower producers? ELEAD1ONE Partner Bill Wittenmyer answers this question with some a…

#Freebie Fridays: Email Is Not Dead [VIDEO]

#Freebie Fridays: Email Is Not Dead [VIDEO]

  The rules of email marketing have changed. ELEAD1ONE Partner Bill Wittenmyer explains the importance of targeted, relevant email content in t…

How to Handle Inbound Sales Calls

How to Handle Inbound Sales Calls

As an industry, we have pretty much perfected the process of following up on Internet leads, but we are far from perfect when it comes to handling inbound …

4 Tips to Capture More Declined Services

4 Tips to Capture More Declined Services

The benefits of having a mobile check-in and MPI process in the service department have been widely confirmed. You’ve probably heard all about the th…

Lead Generation Never Stops

Lead Generation Never Stops

Need more leads? Whenever sales are slow, one of the first reactions from salespeople, and sometimes their managers, is to proclaim they need more leads or…

Multi-Tasking is a Myth

Multi-Tasking is a Myth

What’s the definition of multi-tasking? It's doing a lot of things at once, and most often, that means doing them poorly. In fact, research prove…

5 Tips for Switching CRMs

5 Tips for Switching CRMs

The decision to switch to a new CRM is not one to be taken lightly. On a daily basis, your sales team relies on your CRM for new leads and opportunities, t…

How to Maximize Your CPO Investment

How to Maximize Your CPO Investment

Are the headaches associated with bringing vehicles up to certified pre-owned (CPO) program standards worth it? For dealers, there’s certainly more w…

BDC Overwhelm? Use a Hybrid Solution for Heavy Lifting.

BDC Overwhelm? Use a Hybrid Solution for Heavy Lifting.

Many dealers prefer using internal BDCs so they can keep control of leads and processes. Other dealerships use an external BDC for cost, management and eff…

Do Car Shoppers Really Want to Buy Cars Online?

Do Car Shoppers Really Want to Buy Cars Online?

Manufacturers, dealerships and vendors are all rolling out digital retailing initiatives to sell vehicles online. But some dealers remain skeptical and bel…

Is Prospecting for Customers a Lost Art?

Is Prospecting for Customers a Lost Art?

As a salesperson, do you wait for leads and ups, or do you go out and actively prospect for new customers?  No matter how great a salesperson you are,…

Boost Sales 10% or More with a Vehicle Exchange Program

Boost Sales 10% or More with a Vehicle Exchange Program

How many vehicles do you sell out of your service lane every month? What if you could doble that amount? These days you need all the sales opportunities…

The Magic Formula for Success

The Magic Formula for Success

Did you know that the self-improvement industry in the U.S. is a $10 billion market? That means there are a lot of people out there who are not achieving t…

ELEAD1ONE Releases Free eBook: The Auto Dealer’s Guide to Digital Retailing

ELEAD1ONE Releases Free eBook: The Auto Dealer’s Guide to Digital Retailing

Atlanta, GA – April 24, 2018 – ELEAD1ONE today released a free eBook called “The Auto Dealer’s Guide to Digital Retailing.” D…

FreebieFriday - 6 Degrees of Separation [VIDEO]

FreebieFriday - 6 Degrees of Separation [VIDEO]

What does 6 degrees of separation mean to you? Well, to ELEAD1ONE Partner Bill Wittenmyer, it means the lost art of referrals and how everyone knows so…

Witt's Wise Words - All About Personalization [VIDEO]

Witt's Wise Words - All About Personalization [VIDEO]

When is it good to have the “it’s all about me” mentality? Not often, but in this week’s Witt’s Wise Words ELEAD1ONE Part…

FreebieFriday - How to Make a Good Sales Month Great [VIDEO]

FreebieFriday - How to Make a Good Sales Month Great [VIDEO]

In this #FreebieFriday, ELEAD1ONE Partner Bill Wittenmyer walks us through how you can make a good sales month great. It starts by doing the hard thing…

ELEAD1ONE Takes Home Three Automotive Website Awards (AWA), Presented by PCG Companies

ELEAD1ONE Takes Home Three Automotive Website Awards (AWA), Presented by PCG Companies

Atlanta, GA – April 10, 2018 – ELEAD1ONE today announced that its DealBuilder digital retailing platform was honored with two 2018 Automotive W…

Witt's Wise Words - Authentic Sales [VIDEO]

Witt's Wise Words - Authentic Sales [VIDEO]

In this week’s Witt’s Wise Words, ELEAD1ONE Partner Bill Wittenmyer gives multiple tips on how you can deliver that authentic sales experie…

FreebieFriday - Good vs Lucky [VIDEO]

FreebieFriday - Good vs Lucky [VIDEO]

You’ve probably heard many people say they’d rather be lucky than good, but not ELEAD1ONE Partner Bill Wittenmyer, who says he’d rath…

3 Tips for Bridging the Customer Expectation Gap

3 Tips for Bridging the Customer Expectation Gap

Dealers are great at creating expectations. They advertise their dealerships as family owned, friendly, hassle-free and low-price leaders. These promises a…

Witt's Wise Words - Listening to Stand Out [VIDEO]

Witt's Wise Words - Listening to Stand Out [VIDEO]

When it comes to sales, everyone has been pitched a couple of times already. ELEAD1ONE Partner Bill Wittenmyer says, in this week’s Witt’s …

FreebieFriday - Stop Pitching [VIDEO]

FreebieFriday - Stop Pitching [VIDEO]

If you’re spending more time pitching to customers and prospects than solving problems for them then you’re likely not experience as much s…

Witt's Wise Words - Are You a "Me Guy" or a "We Guy"? [VIDEO]

Witt's Wise Words - Are You a "Me Guy" or a "We Guy"? [VIDEO]

Are you a “Me Guy” or a “We Guy”? In this week’s Witt’s Wise Words, ELEAD1ONE Partner Bill Wittenmyer explains the …

Freebie Friday - Be a Salesman, Not a Yes-Man [VIDEO]

Freebie Friday - Be a Salesman, Not a Yes-Man [VIDEO]

Too often we see sales people make efforts to overachieve by making customers happy by agreeing to everything they want. In this #FreebieFriday, ELEAD1…

Witt's Wise Words - Don’t Let Fear Control Your Success [VIDEO]

Witt's Wise Words - Don’t Let Fear Control Your Success [VIDEO]

We all have fears – fear of failure, fear of unaccomplishment, and so many others. In this week’s Witt’s Wise Words, ELEAD1ONE Partne…

Freebie Friday: Talk to Strangers [VIDEO]

Freebie Friday: Talk to Strangers [VIDEO]

As a kid you were always taught not to talk to strangers but, as ELEAD1ONE Partner Bill Wittenmyer explains in this #FreebieFriday, the power of networ…

Witt's Wise Words: Is Your Baby Ugly? [VIDEO]

Witt's Wise Words: Is Your Baby Ugly? [VIDEO]

In this episode of Witt's Wise Words, Bill Wittenmyer shares why you should get fresh eyes on your plans by involving other people to avoid missed …

How Digital Retailing Will Change Staff Responsibilities

How Digital Retailing Will Change Staff Responsibilities

Is your dealership planning to implement a digital retailing solution this year? If so, you’re not alone. According to a 2017 study by Root & Ass…

Why Dealers Should Embrace Digital Retailing

Why Dealers Should Embrace Digital Retailing

All indicators point to 2018 as a milestone year for automotive digital retailing. Manufacturers including Ford, Toyota and BMW are working to develop p…

Witt's Wise Words - You Are Your Own Brand [VIDEO]

Witt's Wise Words - You Are Your Own Brand [VIDEO]

Create and Have Your Own Brand Reputation takes a long time to create and can be destroyed overnight. ELEAD1ONE Partner gives some insight into creatin…

ELEAD1ONE Introduces DealBuilder Digital Retailing Solution for Auto Dealers

ELEAD1ONE Introduces DealBuilder Digital Retailing Solution for Auto Dealers

Game-changing application is designed to keep dealerships central to the online car-buying process Atlanta, GA – Feb 19, 2018 – ELEAD1ONE to…

Freebie Friday - The Two Most Powerful Words [VIDEO]

Freebie Friday - The Two Most Powerful Words [VIDEO]

  What are the two most powerful words both personally and professionally? ELEAD1ONE Partner Bill Wittemyer talks about the power of “I C…

Witt's Wise Words - How To Build A Culture of Consistency [VIDEO]

Witt's Wise Words - How To Build A Culture of Consistency [VIDEO]

How do you know if you’ve got the trust and respect of your customers and employees? In this week’s Witt’s Wise Words, ELEAD1ONE Partner …

Freebie Friday - Failing to Optimize is Falling Behind [VIDEO]

Freebie Friday - Failing to Optimize is Falling Behind [VIDEO]

In this #FreebieFriday, ELEAD1ONE Partner Bill Wittenmyer explains why you should be optimizing everything you can. From technology to processes and ev…

ELEAD1ONE Receives 7 DrivingSales Dealer Satisfaction Awards

ELEAD1ONE Receives 7 DrivingSales Dealer Satisfaction Awards

        Ranked #1 in Dealer Satisfaction, ELEAD1ONE Receives 7 Awards in 6 Categories Atlanta, GA – February 7, 2018 &ndas…

Witt's Wise Words - The Interview Process [VIDEO]

Witt's Wise Words - The Interview Process [VIDEO]

A major issue with many job interviews these days is the interviewer is doing too much of the talking. Bill Wittenmyer, ELEAD1ONE Partner, explains why…

Freebie Friday - It's Not What You Say, It's How You Say It! [VIDEO]

Freebie Friday - It's Not What You Say, It's How You Say It! [VIDEO]

In this Freebie Friday quick-tip ELEAD1ONE partner and Automotive Sales expert, Bill Wittenmyer discusses the importance of body language in our intera…

How to Create a Memorable Customer Experience

How to Create a Memorable Customer Experience

As a seasoned road warrior, I don’t always look forward to the next airport, cab ride or hotel destination. There are definitely some aspects of trav…

Freebie Friday: Preparation Eliminates Pressure [VIDEO]

Freebie Friday: Preparation Eliminates Pressure [VIDEO]

Are you prepared? Bill Wittenmyer explains why being prepared will make you more successful. …

Witt's Wise Words - Dreaming Isn't Doing [VIDEO]

Witt's Wise Words - Dreaming Isn't Doing [VIDEO]

In this edition of Witt's Wise Words, Bill Wittenmyer shares why ideas are great but execution is more important. …

Freebie Friday - Inspect What You Expect [VIDEO]

Freebie Friday - Inspect What You Expect [VIDEO]

In this Freebie Friday, ELEAD1ONE Partner Bill Wittenmyer says it’s time for you to inspect what you expect. That means always checking in on the…

Witt's Wise Words: Good Leaders Don't Blame [VIDEO]

Witt's Wise Words: Good Leaders Don't Blame [VIDEO]

Bill Wittenmyer explains why good leaders don't blame in this week's installment of Witt's Wise Words. …

Freebie Friday - Create Your Own Opportunities [VIDEO]

Freebie Friday - Create Your Own Opportunities [VIDEO]

#FreebieFriday - Bill Wittenmyer shares why creating your own opportunities are vital to your success. …

Witt's Wise Words - Are Your Payplans Keeping Up? [VIDEO]

Witt's Wise Words - Are Your Payplans Keeping Up? [VIDEO]

In this edition of Witt's Wise Words, Bill Wittenmyer shares why ensuring that your payplans are keeping up with the modern employee is vital to in…

Freebie Friday: Shut Up & Listen More [VIDEO]

Freebie Friday: Shut Up & Listen More [VIDEO]

In this week's episode of Freebie Friday, Bill Wittenmyer explains why salespeople should stop talking so much and begin listening more. …

The Untold Story of Missed Service Opportunities

The Untold Story of Missed Service Opportunities

When it comes to increasing service revenue, there is no shortage of areas to consider – improving process efficiency, expanding facilities, hiring m…

Freebie Fridays: Hard Work is the Down Payment for Success with Bill Wittenmyer [VIDEO]

Freebie Fridays: Hard Work is the Down Payment for Success with Bill Wittenmyer [VIDEO]

Invest in yourself. ELEAD1ONE’s Bill Wittenmyer says the first place someone should invest is in themselves, and the way you do that is put in th…

Witt's Wise Words: Dealership Origami [VIDEO]

Witt's Wise Words: Dealership Origami [VIDEO]

Bill Wittenmyer explains why dealers should stop dealership origami when presenting figures to a customer in this week's episode of Witt's Wise…

Freebie Fridays: Put the Conversation Back In the Sale with Bill Wittenmyer

Freebie Fridays: Put the Conversation Back In the Sale with Bill Wittenmyer

Bill Wittenmyer says buying a car is an emotional and wonderful experience. That’s why it’s important to rely less on technology and generic me…

Witt's Wise Words: Don't Become A Headline [VIDEO]

Witt's Wise Words: Don't Become A Headline [VIDEO]

Bill Wittenmyer explains the importance of not becoming a headline in this week's edition of Witt's Wise Words. …

Freebie Fridays: Don't Hire The Unicorns with Bill Wittenmyer [VIDEO]

Freebie Fridays: Don't Hire The Unicorns with Bill Wittenmyer [VIDEO]

Bill Wittenmyer says “there is no perfect employee” and discusses why you should focus more on hiring the perfect person as opposed to the perf…

Witt's Wise Words: Difference Between a Vendor & Partner [VIDEO]

Witt's Wise Words: Difference Between a Vendor & Partner [VIDEO]

Bill Wittenmyer explains the difference between a vendor and a partner in this week's edition of Witt's Wise Words. …

Freebie Fridays: Getting Back To The Basics with Bill Wittenmyer [VIDEO]

Freebie Fridays: Getting Back To The Basics with Bill Wittenmyer [VIDEO]

Don’t let success go to your head. In this Freebie Friday, Bill Wittenmyer says it’s important to not get away from doing the little things…

Witt's Wise Words: Winning Over the Modern Customer [VIDEO]

Witt's Wise Words: Winning Over the Modern Customer [VIDEO]

Bill Wittenmyer shares how dealerships can win over the modern customer in this week's installment of Witt's Wise Words. …

Freebie Friday - Mastering Change with Bill Wittenmyer [VIDEO]

Freebie Friday - Mastering Change with Bill Wittenmyer [VIDEO]

How do you find your footing when everything around you constantly changes? In this Freebie Friday, ELEAD1ONE Partner Bill Wittenmyer shares advice for…

Witt's Wise Words: The Importance of Thank You [VIDEO]

Witt's Wise Words: The Importance of Thank You [VIDEO]

Bill Wittenmyer shares why "Thank You" is incredibly important in interactions with customers in this week's installment of Witt's Wise W…

Freebie Fridays: Choose a Partner, Not a Vendor [VIDEO]

Freebie Fridays: Choose a Partner, Not a Vendor [VIDEO]

Are your vendors truly partners or are they just out to take your money? In this Freebie Friday, ELEAD1ONE Partner Bill Wittenmyer shares strategies fo…

Witt's Wise Words: Eat the Big Frog First [VIDEO]

Witt's Wise Words: Eat the Big Frog First [VIDEO]

Bill Wittenmyer explains the concept of why dealerships should train their staff to "eat the big frog first" in this short video blog. …

Freebie Fridays - Customer Experiences Drives Referrals [VIDEO]

Freebie Fridays - Customer Experiences Drives Referrals [VIDEO]

The biggest source of leads or lost business might be right under your nose. In this Freebie Friday quick tip, ELEAD1ONE partner Bill Wittenmyer shares…

ELEAD1ONE Releases Free eBook for Auto Dealers: Fix Your Phones & Boost Profit in Your Service Dept.

ELEAD1ONE Releases Free eBook for Auto Dealers: Fix Your Phones & Boost Profit in Your Service Dept.

Atlanta, GA - October 31, 2017 - ELEAD1ONE announced today the release of a free eBook for auto dealers, titled "Fix Your Phones &…

Witt's Wise Words: Digital Word of Mouth [VIDEO]

Witt's Wise Words: Digital Word of Mouth [VIDEO]

Bill Wittenmyer shares the importance of leveraging digital word-of-mouth at your dealership in this week's installment of Witt's Wise Words. …

ELEAD1ONE Inbound Call Center Delivers 70 Percent Service Appointment Set Rate for Gettel Auto Group

ELEAD1ONE Inbound Call Center Delivers 70 Percent Service Appointment Set Rate for Gettel Auto Group

Customer Experience Improvement Drives 15 Percent Increase in Fixed Ops Atlanta, GA – October 23, 2017 - ELEAD1ONE announced today that its inboun…

5 Tips For Managing Your Teams

5 Tips For Managing Your Teams

When you're responsible for managing employees, it's important not to slip into a habit of managing with emails. Your employees are your team.…

Freebie Friday – You’re Paid to Play, Not to Watch [VIDEO]

Freebie Friday – You’re Paid to Play, Not to Watch [VIDEO]

Sales isn’t a spectator sport! In this Freebie Friday quick tip, ELEAD1ONE Partner Bill Wittenmyer shares the importance of getting in the game a…

How to Avoid Missed Opportunities in Service

How to Avoid Missed Opportunities in Service

Recently I tried scheduling a service appointment at a local dealership. I called three times but never got through to anyone—I was placed on hold, t…

Witt's Wise Words: Where Are the Most Opportunities? Sales or Service? [VIDEO]

Witt's Wise Words: Where Are the Most Opportunities? Sales or Service? [VIDEO]

Bill Wittenmyer shares which department your dealership has the most opportunities in this week's episode of Witt's Wise Words. …

Freebie Friday - Fight the Sales Slump [VIDEO]

Freebie Friday - Fight the Sales Slump [VIDEO]

How do you ward off the inevitable sales slump in a volatile market? In this Freebie Friday quick tip, ELEAD1ONE Partner Bill Wittenmyer shares a prove…

Service Opportunity Is Still A Huge Opportunity [VIDEO]

Service Opportunity Is Still A Huge Opportunity [VIDEO]

Bill Wittenmyer explains why service is still a huge opportunity although there is a bump in the road that dealers are missing. …

Freebie Fridays - The 5 Minute Meeting [VIDEO]

Freebie Fridays - The 5 Minute Meeting [VIDEO]

Fighting to stay awake in your sales meetings? In this Freebie Friday quick tip, ELEAD1ONE Partner Bill Wittenmyer explains why we should rethink spend…

Witts Wise Words: Most Crucial 4Q E-Mail Campaigns

Witts Wise Words: Most Crucial 4Q E-Mail Campaigns

In this episode of Witt's Wise Words, Bill Wittenmyer shares the most crucial campaigns dealers should be focusing on in the 4th quarter. …

That Knocking Sound in Your Service Department is Opportunity

That Knocking Sound in Your Service Department is Opportunity

We've all heard the forecasts: new vehicle sales are slowing, and the latest predictions for 2018 are that sales may…

Freebie Fridays Loyalty [Freebie Fridays Loyalty [VIDEO]

Freebie Fridays Loyalty [Freebie Fridays Loyalty [VIDEO]

In this Freebie Friday Quick Tip, ELEAD1ONE Partner Bill Wittenmyer shares tips for building and fostering an atmosphere of loyalty within automotive d…

Witt's Wise Words: Recalls Bring Opportunity [VIDEO]

Witt's Wise Words: Recalls Bring Opportunity [VIDEO]

In this week's episode of Witt's Wise Words, Bill Wittenmyer discusses recalls and the opportunities that exist in your dealership to capitaliz…

Freebie Fridays: New to the Business [VIDEO]

Freebie Fridays: New to the Business [VIDEO]

New to the car business? In this Freebie Friday ELEAD1ONE Partner Bill Wittenmyer shares advice for increasing your sales and thriving in your first ye…

Witt's Wise Words: Do You Know Who the Most Important Person at Your Dealership Is? [VIDEO]

Witt's Wise Words: Do You Know Who the Most Important Person at Your Dealership Is? [VIDEO]

In this week's episode of Witt's Wise Words, Bill Wittenmyer reveals who the most important person at your dealership is and why. …

Freebie Fridays Change Your Perspective [VIDEO]

Freebie Fridays Change Your Perspective [VIDEO]

Want to change your sales results? In this Freebie Friday quick tip, ELEAD1ONE Partner Bill Wittenmyer shares an easy, but effective way to change your…

Witt's Wise Words: Is There Brand Loyalty Anymore? [VIDEO]

Witt's Wise Words: Is There Brand Loyalty Anymore? [VIDEO]

In this week's Witt's Wise Words, Bill Wittenmyer discusses whether brand loyalty still exists. …

Empower Your Sales Team for Better Performance

Empower Your Sales Team for Better Performance

In my lifetime I have visited hundreds of dealerships. I have seen sales teams that are crushing it and sales teams that are performing dism…

#FreebieFridays - Activity vs Result-Based Management [VIDEO]

#FreebieFridays - Activity vs Result-Based Management [VIDEO]

In this Freebie Friday quick tip for Car Dealers, ELEAD1ONE Partner Bill Wittenmyer highlights a critical aspect of successful automotive dealership le…

Witt's Wise Words: Is Your Dealership Texting? Yes, It Is. [VIDEO]

Witt's Wise Words: Is Your Dealership Texting? Yes, It Is. [VIDEO]

ELEAD1ONE partner Bill Wittenmyer shares why all dealerships are texting customers already - whether they know it or not - and why it's important to be…

#FreebieFridays: Mentoring and Leadership with ELEAD1ONE's Bill Wittenmyer [VIDEO]

#FreebieFridays: Mentoring and Leadership with ELEAD1ONE's Bill Wittenmyer [VIDEO]

ELEAD1ONE Partner Bill Wittenmyer reminds us why mentoring those around us results in big payoffs in the long run in this Freebie Friday quick tip for Auto…

Witt's Wise Words: BDC vs BFC [VIDEO]

Witt's Wise Words: BDC vs BFC [VIDEO]

ELEAD1ONE partner Bill Wittenmyer explains the difference between a dealership having a Business Development Center versus a Business Follow-Up Center. …

#FreebieFridays - Being the Most Obvious Choice [VIDEO]

#FreebieFridays - Being the Most Obvious Choice [VIDEO]

In this Freebie Friday quick tip for Automotive Dealers, ELEAD1ONE Partner Bill Wittenmyer talks about how to get ahead in dealership sales and in life…

Witt's Wise Words: Recover Wasted Time in the Service Department [VIDEO]

Witt's Wise Words: Recover Wasted Time in the Service Department [VIDEO]

ELEAD1ONE Partner Bill Wittenmyer explains how to recover wasted time in the service department and add billable hours without adding more techs. …

#FreebieFridays - Building Authentic Relationships [VIDEO]

#FreebieFridays - Building Authentic Relationships [VIDEO]

In this Freebie Friday quick tip for Automotive Dealers, ELEAD1ONE Partner Bill Wittenmyer shares practical advice on how to connect with customers and bui…

Witt's Wise Words: Appointment vs Check-In Times [VIDEO]

Witt's Wise Words: Appointment vs Check-In Times [VIDEO]

Bill Wittenmyer explains why dealers should change their language when dealing with service customers from appointments to check-in times in this week&…

Communication: The Glue that Holds Teams Together 

Communication: The Glue that Holds Teams Together 

One very important thing some leaders fail to realize is that communication is the glue that holds teams together. Too often managers get&nb…

#FreebieFridays - Pay it Backwards - Bill Wittenmyer [VIDEO]

#FreebieFridays - Pay it Backwards - Bill Wittenmyer [VIDEO]

ELEAD1ONE Partner Bill Wittenmyer shares insightful advice about the difference between average, good and great in this Freebie Friday quick tip for Au…

Witt's Wise Words - A Unified Dealership [VIDEO]

Witt's Wise Words - A Unified Dealership [VIDEO]

Is your dealership divided between departments? ELEAD1ONE partner Bill Wittenmyer explains why it is and why it shouldn't be. …

Witt's Wise Words - Service Advisors vs Salespeople [VIDEO]

Witt's Wise Words - Service Advisors vs Salespeople [VIDEO]

In this quick vlog, ELEAD1ONE partner shares the key characteristics to look for when hiring successful service advisors. Hint – the answer is pr…

The Often Forgotten but Most Important Person in Your Dealership

The Often Forgotten but Most Important Person in Your Dealership

Who is the most important person in your dealership? Every time I ask this question I get different answers ranging from the dealer, to various members of …

Witt's Wise Words - Inspect What You Expect [VIDEO]

Witt's Wise Words - Inspect What You Expect [VIDEO]

In this quick reality check, Bill Wittenmyer shares the importance of testing (and retesting) customer experiences to ensure that they’re solid. …

Witt's Wise Words - Service Advisors [VIDEO]

Witt's Wise Words - Service Advisors [VIDEO]

ELEAD1ONE partner discusses why dealers might be missing the boat when it comes to Fixed Ops customer service by tasking service advisors with the wron…

Witt's Wise Words - Video Sells [VIDEO]

Witt's Wise Words - Video Sells [VIDEO]

ELEAD1ONE’s Bill Wittenmyer shares insight on how to take your service sales to the next level by using video to connect with customers, build tr…

Are Your Phones Losing You Revenue?

Are Your Phones Losing You Revenue?

When you call a business to seek assistance or information, what irritates you the most: the seemingly impossible chore of navigating phone trees to get to…

GM Approves ELEAD1ONE’s Equity Mining Tool, Xchange, as Eligible for IMR Turnkey Match Funds

GM Approves ELEAD1ONE’s Equity Mining Tool, Xchange, as Eligible for IMR Turnkey Match Funds

Participating dealers can now use iMR Match Funds for the ELEAD1ONE Xchange Tradeup Program ATLANTA, GA – May 26, 2017– ELEAD1ONE today anno…

Witt's Wise Words - Effective Strategies To Replenish Pre-owned/Used Car Inventory [VIDEO]

Witt's Wise Words - Effective Strategies To Replenish Pre-owned/Used Car Inventory [VIDEO]

ELEAD1ONE partner Bill Wittenmyer shares an effective, easy-to-implement strategy for maximizing profits and replenishing the pre-owned vehicle invento…

What is Brand Loyalty, Really?

What is Brand Loyalty, Really?

The automotive industry is extremely competitive – not just locally, but also at the manufacturer level. Manufacturers spend truckloads of money on c…

Witt's Wise Words - Change The Word Change The Result [VIDEO]

Witt's Wise Words - Change The Word Change The Result [VIDEO]

ELEAD1ONE partner Bill Wittenmyer shares insight into how to set service advisors up for success with a few small terminology changes. …

Dealership Service vs. Independents [VIDEO]

Dealership Service vs. Independents [VIDEO]

A short vlog from ELEAD1ONE's own Bill Wittenmyer on Dealerships Service Departments vs Independents. …

Witt's Wise Words - The Importance of Time [VIDEO]

Witt's Wise Words - The Importance of Time [VIDEO]

A short vlog from ELEAD1ONE's own Bill Wittenmyer on the importance of time. …

Don't Discredit Millennial Car Shoppers

Don't Discredit Millennial Car Shoppers

At 76 million strong, millennial consumers cannot be ignored even if their buying power is softer compared to their parents, especially when it comes to au…

“I Am Loyal to My Dealership For The Great Coffee.” Said No Customer Ever.

“I Am Loyal to My Dealership For The Great Coffee.” Said No Customer Ever.

  In the past several months, I have examined and highlighted the important phases of the journey that customers travel; their shopping patterns, their…

“Honey, Get the Camping Gear – We’re Going to the Dealership!”

“Honey, Get the Camping Gear – We’re Going to the Dealership!”

I recently read an article published on Edmunds.com that stated in 2012 the average time it took to complete the automotive purchase process was 4.3 hour…

The Inflatable Gorilla? Really?

The Inflatable Gorilla? Really?

Delivering a better customer experience is not difficult!  We all know that today’s automotive consumer is educated and tech-savvy and that they are in …

Suggested Posts

Recent Comments

 Unlock all of the community & features  Join Now