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Bill Wittenmyer

Bill Wittenmyer Partner

Bill Wittenmyer Blog Posts

Freebie Friday - Inspect What You Expect [VIDEO]

Freebie Friday - Inspect What You Expect [VIDEO]

In this Freebie Friday, ELEAD1ONE Partner Bill Wittenmyer says it’s time for you to inspect what you expect. That means always checking in on the…

Witt's Wise Words: Good Leaders Don't Blame [VIDEO]

Witt's Wise Words: Good Leaders Don't Blame [VIDEO]

Bill Wittenmyer explains why good leaders don't blame in this week's installment of Witt's Wise Words. …

Freebie Friday - Create Your Own Opportunities [VIDEO]

Freebie Friday - Create Your Own Opportunities [VIDEO]

#FreebieFriday - Bill Wittenmyer shares why creating your own opportunities are vital to your success. …

Witt's Wise Words - Are Your Payplans Keeping Up? [VIDEO]

Witt's Wise Words - Are Your Payplans Keeping Up? [VIDEO]

In this edition of Witt's Wise Words, Bill Wittenmyer shares why ensuring that your payplans are keeping up with the modern employee is vital to in…

Freebie Friday: Shut Up & Listen More [VIDEO]

Freebie Friday: Shut Up & Listen More [VIDEO]

In this week's episode of Freebie Friday, Bill Wittenmyer explains why salespeople should stop talking so much and begin listening more. …

The Untold Story of Missed Service Opportunities

The Untold Story of Missed Service Opportunities

When it comes to increasing service revenue, there is no shortage of areas to consider – improving process efficiency, expanding facilities, hiring m…

Freebie Fridays: Hard Work is the Down Payment for Success with Bill Wittenmyer [VIDEO]

Freebie Fridays: Hard Work is the Down Payment for Success with Bill Wittenmyer [VIDEO]

Invest in yourself. ELEAD1ONE’s Bill Wittenmyer says the first place someone should invest is in themselves, and the way you do that is put in th…

Witt's Wise Words: Dealership Origami [VIDEO]

Witt's Wise Words: Dealership Origami [VIDEO]

Bill Wittenmyer explains why dealers should stop dealership origami when presenting figures to a customer in this week's episode of Witt's Wise…

Freebie Fridays: Put the Conversation Back In the Sale with Bill Wittenmyer

Freebie Fridays: Put the Conversation Back In the Sale with Bill Wittenmyer

Bill Wittenmyer says buying a car is an emotional and wonderful experience. That’s why it’s important to rely less on technology and generic me…

Witt's Wise Words: Don't Become A Headline [VIDEO]

Witt's Wise Words: Don't Become A Headline [VIDEO]

Bill Wittenmyer explains the importance of not becoming a headline in this week's edition of Witt's Wise Words. …

Freebie Fridays: Don't Hire The Unicorns with Bill Wittenmyer [VIDEO]

Freebie Fridays: Don't Hire The Unicorns with Bill Wittenmyer [VIDEO]

Bill Wittenmyer says “there is no perfect employee” and discusses why you should focus more on hiring the perfect person as opposed to the perf…

Witt's Wise Words: Difference Between a Vendor & Partner [VIDEO]

Witt's Wise Words: Difference Between a Vendor & Partner [VIDEO]

Bill Wittenmyer explains the difference between a vendor and a partner in this week's edition of Witt's Wise Words. …

Freebie Fridays: Getting Back To The Basics with Bill Wittenmyer [VIDEO]

Freebie Fridays: Getting Back To The Basics with Bill Wittenmyer [VIDEO]

Don’t let success go to your head. In this Freebie Friday, Bill Wittenmyer says it’s important to not get away from doing the little things…

Witt's Wise Words: Winning Over the Modern Customer [VIDEO]

Witt's Wise Words: Winning Over the Modern Customer [VIDEO]

Bill Wittenmyer shares how dealerships can win over the modern customer in this week's installment of Witt's Wise Words. …

Freebie Friday - Mastering Change with Bill Wittenmyer [VIDEO]

Freebie Friday - Mastering Change with Bill Wittenmyer [VIDEO]

How do you find your footing when everything around you constantly changes? In this Freebie Friday, ELEAD1ONE Partner Bill Wittenmyer shares advice for…

Witt's Wise Words: The Importance of Thank You [VIDEO]

Witt's Wise Words: The Importance of Thank You [VIDEO]

Bill Wittenmyer shares why "Thank You" is incredibly important in interactions with customers in this week's installment of Witt's Wise W…

Freebie Fridays: Choose a Partner, Not a Vendor [VIDEO]

Freebie Fridays: Choose a Partner, Not a Vendor [VIDEO]

Are your vendors truly partners or are they just out to take your money? In this Freebie Friday, ELEAD1ONE Partner Bill Wittenmyer shares strategies fo…

Witt's Wise Words: Eat the Big Frog First [VIDEO]

Witt's Wise Words: Eat the Big Frog First [VIDEO]

Bill Wittenmyer explains the concept of why dealerships should train their staff to "eat the big frog first" in this short video blog. …

Freebie Fridays - Customer Experiences Drives Referrals [VIDEO]

Freebie Fridays - Customer Experiences Drives Referrals [VIDEO]

The biggest source of leads or lost business might be right under your nose. In this Freebie Friday quick tip, ELEAD1ONE partner Bill Wittenmyer shares…

ELEAD1ONE Releases Free eBook for Auto Dealers: Fix Your Phones & Boost Profit in Your Service Dept.

ELEAD1ONE Releases Free eBook for Auto Dealers: Fix Your Phones & Boost Profit in Your Service Dept.

Atlanta, GA - October 31, 2017 - ELEAD1ONE announced today the release of a free eBook for auto dealers, titled "Fix Your Phones &…

Witt's Wise Words: Digital Word of Mouth [VIDEO]

Witt's Wise Words: Digital Word of Mouth [VIDEO]

Bill Wittenmyer shares the importance of leveraging digital word-of-mouth at your dealership in this week's installment of Witt's Wise Words. …

ELEAD1ONE Inbound Call Center Delivers 70 Percent Service Appointment Set Rate for Gettel Auto Group

ELEAD1ONE Inbound Call Center Delivers 70 Percent Service Appointment Set Rate for Gettel Auto Group

Customer Experience Improvement Drives 15 Percent Increase in Fixed Ops Atlanta, GA – October 23, 2017 - ELEAD1ONE announced today that its inboun…

5 Tips For Managing Your Teams

5 Tips For Managing Your Teams

When you're responsible for managing employees, it's important not to slip into a habit of managing with emails. Your employees are your team.…

Freebie Friday – You’re Paid to Play, Not to Watch [VIDEO]

Freebie Friday – You’re Paid to Play, Not to Watch [VIDEO]

Sales isn’t a spectator sport! In this Freebie Friday quick tip, ELEAD1ONE Partner Bill Wittenmyer shares the importance of getting in the game a…

How to Avoid Missed Opportunities in Service

How to Avoid Missed Opportunities in Service

Recently I tried scheduling a service appointment at a local dealership. I called three times but never got through to anyone—I was placed on hold, t…

Witt's Wise Words: Where Are the Most Opportunities? Sales or Service? [VIDEO]

Witt's Wise Words: Where Are the Most Opportunities? Sales or Service? [VIDEO]

Bill Wittenmyer shares which department your dealership has the most opportunities in this week's episode of Witt's Wise Words. …

Freebie Friday - Fight the Sales Slump [VIDEO]

Freebie Friday - Fight the Sales Slump [VIDEO]

How do you ward off the inevitable sales slump in a volatile market? In this Freebie Friday quick tip, ELEAD1ONE Partner Bill Wittenmyer shares a prove…

Service Opportunity Is Still A Huge Opportunity [VIDEO]

Service Opportunity Is Still A Huge Opportunity [VIDEO]

Bill Wittenmyer explains why service is still a huge opportunity although there is a bump in the road that dealers are missing. …

Freebie Fridays - The 5 Minute Meeting [VIDEO]

Freebie Fridays - The 5 Minute Meeting [VIDEO]

Fighting to stay awake in your sales meetings? In this Freebie Friday quick tip, ELEAD1ONE Partner Bill Wittenmyer explains why we should rethink spend…

Witts Wise Words: Most Crucial 4Q E-Mail Campaigns

Witts Wise Words: Most Crucial 4Q E-Mail Campaigns

In this episode of Witt's Wise Words, Bill Wittenmyer shares the most crucial campaigns dealers should be focusing on in the 4th quarter. …

That Knocking Sound in Your Service Department is Opportunity

That Knocking Sound in Your Service Department is Opportunity

We've all heard the forecasts: new vehicle sales are slowing, and the latest predictions for 2018 are that sales may…

Freebie Fridays Loyalty [Freebie Fridays Loyalty [VIDEO]

Freebie Fridays Loyalty [Freebie Fridays Loyalty [VIDEO]

In this Freebie Friday Quick Tip, ELEAD1ONE Partner Bill Wittenmyer shares tips for building and fostering an atmosphere of loyalty within automotive d…

Witt's Wise Words: Recalls Bring Opportunity [VIDEO]

Witt's Wise Words: Recalls Bring Opportunity [VIDEO]

In this week's episode of Witt's Wise Words, Bill Wittenmyer discusses recalls and the opportunities that exist in your dealership to capitaliz…

Freebie Fridays: New to the Business [VIDEO]

Freebie Fridays: New to the Business [VIDEO]

New to the car business? In this Freebie Friday ELEAD1ONE Partner Bill Wittenmyer shares advice for increasing your sales and thriving in your first ye…

Witt's Wise Words: Do You Know Who the Most Important Person at Your Dealership Is? [VIDEO]

Witt's Wise Words: Do You Know Who the Most Important Person at Your Dealership Is? [VIDEO]

In this week's episode of Witt's Wise Words, Bill Wittenmyer reveals who the most important person at your dealership is and why. …

Freebie Fridays Change Your Perspective [VIDEO]

Freebie Fridays Change Your Perspective [VIDEO]

Want to change your sales results? In this Freebie Friday quick tip, ELEAD1ONE Partner Bill Wittenmyer shares an easy, but effective way to change your…

Witt's Wise Words: Is There Brand Loyalty Anymore? [VIDEO]

Witt's Wise Words: Is There Brand Loyalty Anymore? [VIDEO]

In this week's Witt's Wise Words, Bill Wittenmyer discusses whether brand loyalty still exists. …

Empower Your Sales Team for Better Performance

Empower Your Sales Team for Better Performance

In my lifetime I have visited hundreds of dealerships. I have seen sales teams that are crushing it and sales teams that are performing dism…

#FreebieFridays - Activity vs Result-Based Management [VIDEO]

#FreebieFridays - Activity vs Result-Based Management [VIDEO]

In this Freebie Friday quick tip for Car Dealers, ELEAD1ONE Partner Bill Wittenmyer highlights a critical aspect of successful automotive dealership le…

Witt's Wise Words: Is Your Dealership Texting? Yes, It Is. [VIDEO]

Witt's Wise Words: Is Your Dealership Texting? Yes, It Is. [VIDEO]

ELEAD1ONE partner Bill Wittenmyer shares why all dealerships are texting customers already - whether they know it or not - and why it's important to be…

#FreebieFridays: Mentoring and Leadership with ELEAD1ONE's Bill Wittenmyer [VIDEO]

#FreebieFridays: Mentoring and Leadership with ELEAD1ONE's Bill Wittenmyer [VIDEO]

ELEAD1ONE Partner Bill Wittenmyer reminds us why mentoring those around us results in big payoffs in the long run in this Freebie Friday quick tip for Auto…

Witt's Wise Words: BDC vs BFC [VIDEO]

Witt's Wise Words: BDC vs BFC [VIDEO]

ELEAD1ONE partner Bill Wittenmyer explains the difference between a dealership having a Business Development Center versus a Business Follow-Up Center. …

#FreebieFridays - Being the Most Obvious Choice [VIDEO]

#FreebieFridays - Being the Most Obvious Choice [VIDEO]

In this Freebie Friday quick tip for Automotive Dealers, ELEAD1ONE Partner Bill Wittenmyer talks about how to get ahead in dealership sales and in life…

Witt's Wise Words: Recover Wasted Time in the Service Department [VIDEO]

Witt's Wise Words: Recover Wasted Time in the Service Department [VIDEO]

ELEAD1ONE Partner Bill Wittenmyer explains how to recover wasted time in the service department and add billable hours without adding more techs. …

#FreebieFridays - Building Authentic Relationships [VIDEO]

#FreebieFridays - Building Authentic Relationships [VIDEO]

In this Freebie Friday quick tip for Automotive Dealers, ELEAD1ONE Partner Bill Wittenmyer shares practical advice on how to connect with customers and bui…

Witt's Wise Words: Appointment vs Check-In Times [VIDEO]

Witt's Wise Words: Appointment vs Check-In Times [VIDEO]

Bill Wittenmyer explains why dealers should change their language when dealing with service customers from appointments to check-in times in this week&…

Communication: The Glue that Holds Teams Together 

Communication: The Glue that Holds Teams Together 

One very important thing some leaders fail to realize is that communication is the glue that holds teams together. Too often managers get&nb…

#FreebieFridays - Pay it Backwards - Bill Wittenmyer [VIDEO]

#FreebieFridays - Pay it Backwards - Bill Wittenmyer [VIDEO]

ELEAD1ONE Partner Bill Wittenmyer shares insightful advice about the difference between average, good and great in this Freebie Friday quick tip for Au…

Witt's Wise Words - A Unified Dealership [VIDEO]

Witt's Wise Words - A Unified Dealership [VIDEO]

Is your dealership divided between departments? ELEAD1ONE partner Bill Wittenmyer explains why it is and why it shouldn't be. …

Witt's Wise Words - Service Advisors vs Salespeople [VIDEO]

Witt's Wise Words - Service Advisors vs Salespeople [VIDEO]

In this quick vlog, ELEAD1ONE partner shares the key characteristics to look for when hiring successful service advisors. Hint – the answer is pr…

The Often Forgotten but Most Important Person in Your Dealership

The Often Forgotten but Most Important Person in Your Dealership

Who is the most important person in your dealership? Every time I ask this question I get different answers ranging from the dealer, to various members of …

Witt's Wise Words - Inspect What You Expect [VIDEO]

Witt's Wise Words - Inspect What You Expect [VIDEO]

In this quick reality check, Bill Wittenmyer shares the importance of testing (and retesting) customer experiences to ensure that they’re solid. …

Witt's Wise Words - Service Advisors [VIDEO]

Witt's Wise Words - Service Advisors [VIDEO]

ELEAD1ONE partner discusses why dealers might be missing the boat when it comes to Fixed Ops customer service by tasking service advisors with the wron…

Witt's Wise Words - Video Sells [VIDEO]

Witt's Wise Words - Video Sells [VIDEO]

ELEAD1ONE’s Bill Wittenmyer shares insight on how to take your service sales to the next level by using video to connect with customers, build tr…

Are Your Phones Losing You Revenue?

Are Your Phones Losing You Revenue?

When you call a business to seek assistance or information, what irritates you the most: the seemingly impossible chore of navigating phone trees to get to…

GM Approves ELEAD1ONE’s Equity Mining Tool, Xchange, as Eligible for IMR Turnkey Match Funds

GM Approves ELEAD1ONE’s Equity Mining Tool, Xchange, as Eligible for IMR Turnkey Match Funds

Participating dealers can now use iMR Match Funds for the ELEAD1ONE Xchange Tradeup Program ATLANTA, GA – May 26, 2017– ELEAD1ONE today anno…

Witt's Wise Words - Effective Strategies To Replenish Pre-owned/Used Car Inventory [VIDEO]

Witt's Wise Words - Effective Strategies To Replenish Pre-owned/Used Car Inventory [VIDEO]

ELEAD1ONE partner Bill Wittenmyer shares an effective, easy-to-implement strategy for maximizing profits and replenishing the pre-owned vehicle invento…

What is Brand Loyalty, Really?

What is Brand Loyalty, Really?

The automotive industry is extremely competitive – not just locally, but also at the manufacturer level. Manufacturers spend truckloads of money on c…

Witt's Wise Words - Change The Word Change The Result [VIDEO]

Witt's Wise Words - Change The Word Change The Result [VIDEO]

ELEAD1ONE partner Bill Wittenmyer shares insight into how to set service advisors up for success with a few small terminology changes. …

Dealership Service vs. Independents [VIDEO]

Dealership Service vs. Independents [VIDEO]

A short vlog from ELEAD1ONE's own Bill Wittenmyer on Dealerships Service Departments vs Independents. …

Witt's Wise Words - The Importance of Time [VIDEO]

Witt's Wise Words - The Importance of Time [VIDEO]

A short vlog from ELEAD1ONE's own Bill Wittenmyer on the importance of time. …

Don't Discredit Millennial Car Shoppers

Don't Discredit Millennial Car Shoppers

At 76 million strong, millennial consumers cannot be ignored even if their buying power is softer compared to their parents, especially when it comes to au…

“I Am Loyal to My Dealership For The Great Coffee.” Said No Customer Ever.

“I Am Loyal to My Dealership For The Great Coffee.” Said No Customer Ever.

  In the past several months, I have examined and highlighted the important phases of the journey that customers travel; their shopping patterns, their…

“Honey, Get the Camping Gear – We’re Going to the Dealership!”

“Honey, Get the Camping Gear – We’re Going to the Dealership!”

I recently read an article published on Edmunds.com that stated in 2012 the average time it took to complete the automotive purchase process was 4.3 hour…

The Inflatable Gorilla? Really?

The Inflatable Gorilla? Really?

Delivering a better customer experience is not difficult!  We all know that today’s automotive consumer is educated and tech-savvy and that they are in …

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