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Bill Wittenmyer

Bill Wittenmyer Partner

Bill Wittenmyer Blog Posts

Communication: The Glue that Holds Teams Together 

Communication: The Glue that Holds Teams Together 

One very important thing some leaders fail to realize is that communication is the glue that holds teams together. Too often managers get&nb…

#FreebieFridays - Pay it Backwards - Bill Wittenmyer [VIDEO]

#FreebieFridays - Pay it Backwards - Bill Wittenmyer [VIDEO]

ELEAD1ONE Partner Bill Wittenmyer shares insightful advice about the difference between average, good and great in this Freebie Friday quick tip for Au…

Witt's Wise Words - A Unified Dealership [VIDEO]

Witt's Wise Words - A Unified Dealership [VIDEO]

Is your dealership divided between departments? ELEAD1ONE partner Bill Wittenmyer explains why it is and why it shouldn't be. …

Witt's Wise Words - Service Advisors vs Salespeople [VIDEO]

Witt's Wise Words - Service Advisors vs Salespeople [VIDEO]

In this quick vlog, ELEAD1ONE partner shares the key characteristics to look for when hiring successful service advisors. Hint – the answer is pr…

The Often Forgotten but Most Important Person in Your Dealership

The Often Forgotten but Most Important Person in Your Dealership

Who is the most important person in your dealership? Every time I ask this question I get different answers ranging from the dealer, to various members of …

Witt's Wise Words - Inspect What You Expect [VIDEO]

Witt's Wise Words - Inspect What You Expect [VIDEO]

In this quick reality check, Bill Wittenmyer shares the importance of testing (and retesting) customer experiences to ensure that they’re solid. …

Witt's Wise Words - Service Advisors [VIDEO]

Witt's Wise Words - Service Advisors [VIDEO]

ELEAD1ONE partner discusses why dealers might be missing the boat when it comes to Fixed Ops customer service by tasking service advisors with the wron…

Witt's Wise Words - Video Sells [VIDEO]

Witt's Wise Words - Video Sells [VIDEO]

ELEAD1ONE’s Bill Wittenmyer shares insight on how to take your service sales to the next level by using video to connect with customers, build tr…

Are Your Phones Losing You Revenue?

Are Your Phones Losing You Revenue?

When you call a business to seek assistance or information, what irritates you the most: the seemingly impossible chore of navigating phone trees to get to…

GM Approves ELEAD1ONE’s Equity Mining Tool, Xchange, as Eligible for IMR Turnkey Match Funds

GM Approves ELEAD1ONE’s Equity Mining Tool, Xchange, as Eligible for IMR Turnkey Match Funds

Participating dealers can now use iMR Match Funds for the ELEAD1ONE Xchange Tradeup Program ATLANTA, GA – May 26, 2017– ELEAD1ONE today anno…

Witt's Wise Words - Effective Strategies To Replenish Pre-owned/Used Car Inventory [VIDEO]

Witt's Wise Words - Effective Strategies To Replenish Pre-owned/Used Car Inventory [VIDEO]

ELEAD1ONE partner Bill Wittenmyer shares an effective, easy-to-implement strategy for maximizing profits and replenishing the pre-owned vehicle invento…

What is Brand Loyalty, Really?

What is Brand Loyalty, Really?

The automotive industry is extremely competitive – not just locally, but also at the manufacturer level. Manufacturers spend truckloads of money on c…

Witt's Wise Words - Change The Word Change The Result [VIDEO]

Witt's Wise Words - Change The Word Change The Result [VIDEO]

ELEAD1ONE partner Bill Wittenmyer shares insight into how to set service advisors up for success with a few small terminology changes. …

Dealership Service vs. Independents [VIDEO]

Dealership Service vs. Independents [VIDEO]

A short vlog from ELEAD1ONE's own Bill Wittenmyer on Dealerships Service Departments vs Independents. …

Witt's Wise Words - The Importance of Time [VIDEO]

Witt's Wise Words - The Importance of Time [VIDEO]

A short vlog from ELEAD1ONE's own Bill Wittenmyer on the importance of time. …

Don't Discredit Millennial Car Shoppers

Don't Discredit Millennial Car Shoppers

At 76 million strong, millennial consumers cannot be ignored even if their buying power is softer compared to their parents, especially when it comes to au…

“I Am Loyal to My Dealership For The Great Coffee.” Said No Customer Ever.

“I Am Loyal to My Dealership For The Great Coffee.” Said No Customer Ever.

  In the past several months, I have examined and highlighted the important phases of the journey that customers travel; their shopping patterns, their…

“Honey, Get the Camping Gear – We’re Going to the Dealership!”

“Honey, Get the Camping Gear – We’re Going to the Dealership!”

I recently read an article published on Edmunds.com that stated in 2012 the average time it took to complete the automotive purchase process was 4.3 hour…

The Inflatable Gorilla? Really?

The Inflatable Gorilla? Really?

Delivering a better customer experience is not difficult!  We all know that today’s automotive consumer is educated and tech-savvy and that they are in …

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