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Jared Hamilton
From: Jared Hamilton
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Brad Paschal

Brad Paschal Senior Account Director

Exclusive Blog Posts

Marcom Technologies Announces Newest Solution, Total Call Results, Powered by InteractiveTel

Marcom Technologies Announces Newest Solution, Total Call Results, Powered by InteractiveTel

Detroit, MI– August 10, 2020 - Marcom Technologies Inc., the only phone training company to listen to, critique and score every incoming sales and se…

Texting Is Now the Top Preference for Service Customers

Texting Is Now the Top Preference for Service Customers

Texting has come a long way since the days of flip phones and message limits. What was once a communication channel reserved only for our closest friends a…

Simple Elegance of the Twitter Hack

Simple Elegance of the Twitter Hack

The next time a salesperson says cold calls don't work, ask them if they understand how Twitter was hacked. It didn't start with some complex …

Knowledge is Power, so Track Important Service Stats

Knowledge is Power, so Track Important Service Stats

J.D. Power and TrueCar have struck a deal for the sale of ALG, so it’s headed to a new home. Absorbing a company for $135 million that does much …

Do you suffer from Conversational Narcissism?

Do you suffer from Conversational Narcissism?

I know the title sounds like an ad for a clinical trial, but what I’m referring to is a problem that runs rampant in dealerships. If not checked, it …

Now Coming to the Ring..... Amazon

Amazon is slowly making their transition into the Automotive Industry.  They have in depth Vehicle Detail Pages for almost every make and model.  These pages include, Reviews, MSRP, Color choices, Trim and style levels, IIHS safety inormation, and much more.

Amazon has just given us an amazing third party tool for evidence manuals.  These VDP pages with no pressure and loads of information are transparent and easily shared.  While there is something bigger in play here in the meantime they are a great resource to build rapport and gain some third party validation.

Jim Dykstra

Amazon is looming on the horizon with Jeff Bezos desperate to get into the car business. Allowing Amazon to sell new cars would create a nationwide competitor with virtually unlimited capital and a completely differnent objective - growing Amazon Prime members - than traditonal dealership's to grow sales, service & loyalty. Would Amazon open brick & mortar stores to service as well as sell? Amazon getting into the business raises myriad questions for franchised dealers as well as consumers.

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