Woodworth Chrysler Dodge Jeep Ram Ltd.
Never Forget a Client's Name
I wanted to share with you an email I sent to a client of mine through ReThink Selling. The concept comes from Memory Expert and all-round good guy, Jim Kwik;
Hey bud!
One of the most, if not, the most, important skill of networking and building relationships is to remember someone’s name.
Here are a couple techniques to help you remember a client’s name;
Think M.O.M.
Motivation - It’s funny how simply finding the right motivation to remember something is so crucial to actually remembering it. When I started to pay attention and provide a motivation for remembering something I remembered it! Knowing that a client was providing food and clothing for my family was all the motivation I needed.
If you need additional motivation, think of it this way, you’re at an event and you meet 10 people then you’ll likely not remember all 10 names. But if before the event I was to tell you that if you remembered all 10 people’s names then they would each pay you $10,000 Cash – you’ll likely remember all 10 of them. You have a motivation. Motivation helps memory.
Observation - Ever misplace your car keys? The chances are you didn’t misplace them, you simply didn’t notice where you put them in the first place.
When I started paying attention to the things around me and I became more present in my daily life I started to forget less. I had less moments where I didn’t know where something was, or why I was in a room, or what I was looking for. Simply by observing life around you, you will start to remember more. Plus, being observant pays dividends when you’re noticing what not to do and what to do from those around you.
Observation is all about noticing this things you want to remember.
Mechanics - This is all about finding hacks and tips to help you remember better. These are often quite personal as what works for you, may not work for someone else. But there is little point in having the mechanics nailed if you aren’t motivated to remember and you don’t observe that which happens around you.
In order to effectively remember someone’s name, try visualizing something to attach their name to immediately. For example, if someone’s name is Mike, picture them singing Karaoke holding a mic. If someone’s name is Mary, picture her with a lamb under her arm “Mary had a little lamb”. If someone’s name is Bob, picture them in a Bob the Builder outfit, etc.
CRUSH IT!
Brandin Wilkinson
Development Coach
Rethink Selling
www.rethinkselling.co
"Generating Everlasting Momentum!"
Automotive News Top 40 Automotive Professionals in North America Co-Founder/Coach - ReThink Selling - Generating Everlasting Momentum! - www.rethinkselling.co Owner - Woodworth Chrysler Dodge Jeep Ram Ltd. - We Always Make it Worth your Drive!
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