October 11, 2023, New York City, NY– CallRevu, the undisputed leader in automotive communication solutions, proudly unveils its latest innovation, ServiceVision Pro, a trailblazing AI-powered technology designed exclusively for retail automotive fixed operations.

Revolutionizing Customer Service Excellence: ServiceVision Pro is not just a product; it’s a paradigm shift in the automotive industry. This cutting-edge technology ushers in a new era for fixed ops departments, offering unparalleled call coverage, real-time alerts, and transformative insights. Dealerships can now provide exceptional customer service, armed with a deep understanding of every customer interaction.

Unmatched Insights, Real-time Alerts, Superior Coverage: ServiceVision Pro delivers comprehensive coverage on all fixed ops calls, empowering dealerships with invaluable insights gleaned from every conversation. Real-time alerts ensure that issues are addressed promptly, turning challenges into opportunities. Powered by CallRevu’s advanced AI technology, the platform offers actionable data analytics, providing profound analysis of conversations. This unprecedented visibility enables dealers to make informed decisions, drive revenue, and exceed customer expectations.

Driving Performance and Revenue: Ben Chodor, Chief Executive Officer at CallRevu, emphasizes, “In today’s fiercely competitive automotive landscape, exceptional customer service is non-negotiable. ServiceVision Pro isn’t just a tool; it’s a transformational force. We’re providing fixed ops departments with revolutionary conversational intelligence that will drive exceptional customer service and, ultimately, skyrocket revenue.”

Unprecedented Visibility, Targeted Coaching, Enhanced Performance: ServiceVision Pro offers an unparalleled level of insight into fixed ops calls, allowing managers to evaluate powerful metrics such as appointment-setting success rates, customer frustrations, pricing inquiries, recall-related conversations, and categorization based on service products discussed. These features enable targeted coaching strategies, resulting in improved performance across the entire fixed ops organization.

Empowering Dealerships, Elevating Customer Experiences: ServiceVision Pro promises groundbreaking changes in how dealerships engage with customers. By providing essential insights for personalized customer service and optimizing operations for revenue growth, ServiceVision Pro becomes an indispensable tool for any modern dealership aiming for unparalleled success in the current market.

To learn more, visit: https://callrevu.com/servicevision-pro/

Experienced Tech Leader to Steer CallRevu’s Growth and Innovation

Baltimore, MD – CallRevu, a premier automotive communication solutions provider and a portfolio company of Serent Capital, is pleased to announce the appointment of Ben Chodor as the company’s new Chief Executive Officer (CEO). Chodor’s extensive background in technology, SaaS businesses, and his proven leadership make him an exceptional fit to lead CallRevu into its next phase of development.

"Ben Chodor's strategic acumen and passion for technology-driven solutions perfectly align with CallRevu's mission," said Kevin Frick, Partner at Serent Capital. "We are confident in his ability to guide the company's growth and enhance its value proposition to the automotive industry."

Brendan Reidy, Executive Chairman of CallRevu, praised Chodor's vision and commitment. "Ben's dedication to empowering both our team and clients underscores his suitability for the CEO role. His leadership will undoubtedly steer CallRevu toward continued success."

Chodor expressed his enthusiasm about joining CallRevu in this capacity. "It is an honor to lead CallRevu as CEO and collaborate with its remarkable employees and customers," Chodor commented. "I am excited to further strengthen our position as an industry leader, driving innovation and delivering exceptional value to our partners."

With an impressive background in driving growth and innovation across technology sectors, Chodor's appointment brings a new era of leadership to CallRevu. His focus on customer-centric solutions and his dedication to advancing the automotive communication landscape position the company for sustained excellence.

For media inquiries or more information, please contact:

Susan Lovett

Senior Director, Marketing

susanlovett@callrevu.com

443.632.9119

About CallRevu:

CallRevu is the leading automotive communications intelligence platform. Founded in 2008, CallRevu delivers a robust CI solution that offers dealers the ability to increase lead management, customer engagement, and revenue growth utilizing AI and world-class call monitoring and tracking technology. To learn more, visit www.callrevu.com.