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CarChat 24

CarChat24 - 24/7 Managed Chat, Text & Advanced Dealer Chat Software

 Rate Product
Star Rating Distribution:
37
2
2
1
1
Rating by Job Title:

Contact Info

Do you work for CarChat 24? Claim your company page now!

About the Product

We provide 24/7 hosted Live Chat / Text Support & Chat Software for new and used car dealership websites. CarChat24 helps dealers sell more vehicles by converting a higher percentage of their website visitors into quality leads. Our well trained friendly staff, using our state-of-the-art live chat software and our proven proactive chat process, creates a positive experience for dealership website visitors. Our mission is to empower car dealers with cutting edge live chat technology, and provide the professional staff and superior processes needed to obtain the best possible results. We are committed to helping our clients get the best return on investment from their websites. We strive to make our support service the very best and are always looking for innovative ways to give our dealers the edge over their competition.

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Last edited by Big Tom LaPointe on Nov 21, 2016

Product Summary

Star Rating Distribution:
37
2
2
1
1

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Great to capture leads on your webste
Reviewed by a Dealer Professional Last Week
Recommended: YES
✅ Verified Rating

Pros: - This is our #4 overall sold lead provider - Team is very responsive and on the ball - Chats are answered very quickly (sub 10 seconds) - The platform is evolving to keep up with the times.

Cons: - Chats are not in depth. This is not really a con, but more a feature of the service. The goal of the chart is to create a lead that you sales people can speak with.

get too many leads from thousands of miles away.
Reviewed by a BDC Manager June 8th
Recommended: NO
✅ Verified Rating

Pros:

Cons: I may get 300 leads but only a few are in my area. Very frustrating!

Works very well
Reviewed by a Salesperson March 8th
Recommended: YES
✅ Verified Rating

Pros: This is a pretty simple function, but we have not had any issues with it. It is easy to chat with leads/customers, and it helps me stay organized with who I am talking to about what car.

Cons: None

Customers like this chat tool!
Reviewed by a Dealer Professional March 3rd
Recommended: YES
✅ Verified Rating

Pros: we like that we can talk to customers when they need to talk! We get strong leads from this managed Chat!

Cons: none

Recently got this product! It's great!
Reviewed by an Internet Director March 3rd
Recommended: YES
✅ Verified Rating

Pros: I like everything about this Chat! 24/7 is what we needed

Cons: none

works great, good way to convert leads.
Reviewed by a General Sales Manager February 28th
Recommended: YES
✅ Verified Rating

Pros: CarChat is one of the better chats I've used. It has some great features and its also 24/7 so it helps us not miss any potential leads.

Cons: Sometimes clients think its spam.

User friendly but super effective
Reviewed by a BDC Manager February 7th
Recommended: YES
✅ Verified Rating

Pros: Its really simple and easy to use but it is really effective! It has helped us convert tons of leads!

Cons: no

This is a great chat service tool to have.
Reviewed by an Owner February 7th
Recommended: YES
✅ Verified Rating

Pros: It helps us contact people who visit our website and converts them into leads for us to follow up. The best part is that they are there working 24/7!

Cons:

Very responsive service
Reviewed by a Marketing Director February 1st
Recommended: YES
✅ Verified Rating

Pros: I like that any custom reporting that I request shows in my inbox after each month concludes. When I email support I get an immediate answer and things that would take other vendors weeks take days and things that would take days take hours and things I’d expect to get billed for are no charge if CarChat24 can see the need.

Cons:

Works great for us!
Reviewed by Sales Manager January 10th
Recommended: YES
✅ Verified Rating

Pros: It has been great for us! We can contact leads 24/7 and it is very easy to use! Leads come in for our team to follow up. Its that easy!

Cons: none


Contact Info

Do you work for CarChat 24? Claim your company page now!

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