Notifications & Messages

Jared Hamilton
From: Jared Hamilton
Hey - It’s time to join the thousands of other dealer professionals on DrivingSales. Create an account so you can get full access to the articles, discussions and people that are shaping the future of the automotive industry.
×
CarChat24

CarChat24 - 24/7 Fully Managed Concierge Chat, SMS, & Facebook Messenger Platform

 Rate Product
Star Rating Distribution:
9
7
2
0
0
Rating by Job Title:

Contact Info

phone Not Available
explore Not Available
Do you work for CarChat24? Claim your company page now!

About the Product

We provide 24/7 Text Support, Facebook Messenger & Website Live Chat Software for new and used car dealership websites. Our Motto since 2007 is "Helping Dealers Sell More Cars!" - We accomplish this by converting 40-60% on average more sales leads from your website with 10 years of proven automotive retail experience trained scripting. Do not let just anyone talk to your customers. Our well trained friendly staff, using our state-of-the-art live chat software and our proven proactive chat process, creates a positive experience for dealership website visitors. Our mission is to empower car dealers with cutting edge live chat technology, and provide the professional staff and superior processes needed to obtain the best possible results. The biggest compliment we can get is helping your ROI shine on your source report.

expand_more read more expand_more expand_less read less expand_less

Do you work for CarChat24? Claim your page now!

Product Summary

Star Rating Distribution:
9
7
2
0
0

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

The follow up and leads are great from this.
Reviewed by a Salesperson Last Week
Recommended: YES
✅ Verified Rating

Pros: Handled very professionally, the customers exchange a lot of information and we get fantastic leads.

Cons:

This is a very good communication tool.
Reviewed by a Controller August 30th
Recommended: YES
✅ Verified Rating

Pros: A lot of leads come in from customers using this, it is very professionally handled and tracked.

Cons:

It is very professional and user friendly.
Reviewed by a Salesperson July 29th
Recommended: YES
✅ Verified Rating

Pros: The 24/7 availability is great, people use it at odd hours sometimes.

Cons:

This is the best format we have had for this.
Reviewed by Parts Manager July 10th
Recommended: YES
✅ Verified Rating

Pros: Handled very professionally and with expertise. Customers are comfortable using this and we get some excellent leads.

Cons:

Pretty great for every department, easy to track.
Reviewed by a Dealer Professional June 17th
Recommended: YES
✅ Verified Rating

Pros: Makes it so we don't miss anything, a phone call or contact. Very professionally done.

Cons:

Very professionally handled and good leads.
Reviewed by Sales Manager May 15th
Recommended: YES
✅ Verified Rating

Pros: They are on top of it, handle everything on a high professional level. The leads are great.

Cons:

We use 2 different chat and text to stay in touch with our customers.
Reviewed by an Owner April 30th
Recommended: YES
✅ Verified Rating

Pros: Facebook Messenger has a live person in real time to answer, very professional, very easy to use.

Cons:

User friendly and professional.
Reviewed by Parts Manager April 25th
Recommended: YES
✅ Verified Rating

Pros: Having this communication available at half of our dealership is very necessary. The more ways customers can access us, the better.

Cons:

Great Chat. I've used them all
Reviewed by a Marketing Director Dec 13, 2018
Recommended: YES
✅ Verified Rating

Pros: I have used every chat tool offered (or it seems that way) and carchat24 is my choice for chat. I even switched to another provider that I thought would be good for us in the middle of the year. It wasn't and I went back to carchat24. Easy to deal with, good people. If you're looking for a chat provider. I would recommend these guys!

Cons: none

They set us up and forgot us.
Reviewed by a Marketing Director Dec 5, 2018
Recommended: YES
✅ Verified Rating

Pros: We like the tool. But the Facebook Marketplace isn't what we thought it would be.

Cons:


Contact Info

phone Not Available
explore Not Available
Do you work for CarChat24? Claim your company page now!

Learn to Shop

Buyer’s Guide DrivingSales Buyer’s Guides

Learn tips and tricks for finding the right vendor products for your store.

CarChat24 Products

Messaging Tools and Services Products

99%  Recommended Recom'd 992 Ratings
Company: CarNow
98%  Recommended Recom'd 777 Ratings
95%  Recommended Recom'd 366 Ratings
93%  Recommended Recom'd 48 Ratings
Company: Edmunds

 Unlock all of the community & features  Join Now