Pros: We use this system everyday, Fast paced very efficient navigates well.
Pros: Fast and easy. Fantastic chat service (even for RV dealers). Results are impressive. Thanks Jeff
Pros: They do a good job at handling all the leads via chat. They don't try to do too much. They do all non-sales chats for free so our customers get handled properly. I like that they contact us for our intentions to be open or not on holidays. The service is of great value for the smaller dealers like myself.
Cons: None that I can think of other than Big Tom LaPointe gives excessively great service as my rep.
Pros: I have used 3 different chat providers. CarChat24 without a doubt has the best chat operators and customer service. Great leads w/all customer info. Informative operators that know the business We had a problem with our chat feature while changing website providers. They called me to fix the problem before I even knew it existed. Great product w/ affordable rates and unheard of customer service from a vendor
Pros: - This is our #4 overall sold lead provider - Team is very responsive and on the ball - Chats are answered very quickly (sub 10 seconds) - The platform is evolving to keep up with the times.
Cons: - Chats are not in depth. This is not really a con, but more a feature of the service. The goal of the chart is to create a lead that you sales people can speak with.
Cons: I may get 300 leads but only a few are in my area. Very frustrating!
Pros: This is a pretty simple function, but we have not had any issues with it. It is easy to chat with leads/customers, and it helps me stay organized with who I am talking to about what car.
Pros: we like that we can talk to customers when they need to talk! We get strong leads from this managed Chat!
Pros: I like everything about this Chat! 24/7 is what we needed
Pros: CarChat is one of the better chats I've used. It has some great features and its also 24/7 so it helps us not miss any potential leads.
Cons: Sometimes clients think its spam.
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