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Chris K Leslie

Chris K Leslie Marketing

Exclusive Blog Posts

Create a Career Path to Retain Top Talent

Create a Career Path to Retain Top Talent

  Developing a Career Path will help you retain your staff. When it is difficult for an employee to see the next phase of their career they…

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Is There Value in Your Service Pricing?

It’s been mentioned several times, yet it’s still a valid point. Customers are choosing aftermarket service centers over their selling deal…

Checklist, Champion, and Publicize

Checklist, Champion, and Publicize

    We sat down with Arnie Malham at DSES 2019 to ask him how he gets such amazing buy-in from his team. He recommends that you mak…

How Your Dealership Can Have Social Media Mania, Brother! | KPI Cafe Season 3 Episode 3

How Your Dealership Can Have Social Media Mania, Brother! | KPI Cafe Season 3 Episode 3

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Seven Realizations About Planning

Seven Realizations About Planning

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Process Like a Boss

Process is everything in a dealership. without it you can be assured that you are setting yourself up for failure.

This isn't a new concept by any means yet it's a concept that many of us forget as we spend our days shucking and jiving.

If you want to expect a certain level of professionalism from your team. You need to treat them like professionals. That goes far beyond just telling them that they are professionals. 

You have to watch, coach and guide them to the results you want. 

The less structure and confidence you give them the less you should expect them to build their own.

To be effective in their growth you need to guide them. You don't need to hold their hand every step of the way. 

paint the picture of the path and allow yourself to become the backbone of the mission. 

Teams fail all the time and in most cases you can trace back the bottle neck of growth to the leadership of an organization.

Someone once told me; 

"Chris, I know you can do the job. But, can you teach others how to do it just as good?"

That statement has stuck with me over the years because of how much truth it speaks. 

Teaching others how to do the things I know how to do has become a personal mission of mine. Because it's not easy. 

The tactics, tricks and tips I find useful won't always work for others. 

But, Being able to identify their personality type and adjusting my approach to their style. 

That's what sets good leaders apart from bad ones. 

As someone who has been in leadership roles helping to bring new people on board I agree 100%.. You have to empower them and guide them, you can't hold their hand and do everything for them because they become dependent. You want independent professionals that can operate as a team and do the job with minimal management intervention. 

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