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Cox Automotive

Cox Automotive

Exclusive Blog Posts

Improving Service CX: Dealing with Additional Services

Improving Service CX: Dealing with Additional Services

In our month-long series on improving the customer experience in the service department, we now look at the second-most common issue identified by cust…

MDP 033 | NADA: National Automobile Dealers Association

MDP 033 | NADA: National Automobile Dealers Association

#nada #nadashow #nada2020 #corksoakers Join David & David talking about The National Automobile Dealers Association, The NADA Show 2020 plus The Cat…

MDP 034 | Facebook - Automotive Playbook for Dealers

MDP 034 | Facebook - Automotive Playbook for Dealers

Join David & David talking about the Road Trip to Las Vegas for NADA2020 and Facebook's Automotive Playbook for Dealers. Plus, Laughing Man Cof…

How to Improve the Sales to Service Handoff

How to Improve the Sales to Service Handoff

With fixed ops departments shouldering more of the profitability burden in dealerships, the ability to retain customers is more important than ever. Yet, n…

WEBINAR RECORDING - How to Build a Winning Employee Acquisition Strategy

WEBINAR RECORDING - How to Build a Winning Employee Acquisition Strategy

  If there is a constant in dealerships today, it is that they need to acquire and retain high-quality employees. In this webinar, we will p…

Manheim Announces New General Managers in East and West Regions

ATLANTA (January 23, 2020) – Manheim rang in the New Year with two new general manager selections in the East and West Regions. Tom Rastelli has been named general manager of Manheim Albany, and John Duplanty takes over leadership of Manheim Portland. Both leaders will be responsible for driving future region growth, building strong client relationships and enhancing operational efficiencies.

Rastelli joined the company in 1999 as a condition report writer. Since then, he has held numerous leadership positions, including dealer services manager, assistant general manager, and most recently, general manager of Manheim Portland. He is currently completing his Bachelor’s degree in Business Management from Ashford University.

Duplanty began his career with Manheim in 2004 as an intern while attending Arizona State University. After graduating with a Bachelor of Science in Business Management, Duplanty entered the company’s management training program at Manheim Tampa. Over the years, he has held various roles with increasing responsibilities in Florida, New York and Arizona. Most recently, he was general manager of Manheim Tucson. Going forward, Manheim Tucson will be a part of the Manheim Arizona Market Center, reporting to Manheim Phoenix General Manager JD Daniels.

“Tom and John exemplify Manheim’s commitment to a culture that encourages learning and development to drive better results for the business and clients,” said Manheim Division Vice President Alan Lang. “Tom and John have each served in roles of increasing responsibility over the years, developing the skills needed to navigate successfully in our dynamic industry.” 

About Manheim

Manheim® is North America's leading provider of end-to-end wholesale solutions that help dealer and commercial clients increase profits in their used vehicle operations. Through its physical, mobile and digital sales network, Manheim offers services for inventory management, buying and selling, floor planning, logistics, assurance and reconditioning. With its omni-channel approach, Manheim Marketplace enables wholesale vehicle clients more efficient ways to connect and transact business how and when they want. Approximately 17,000 team members help Manheim offer 7 million used vehicles annually, facilitating transactions representing nearly $61 billion in value. Headquartered in Atlanta, Manheim North America is a Cox Automotive™ brand. For more information, visit http://press.manheim.com.

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