Virtual Credit Consultant

Pros: Customers are liking this product and being walked through the application process step-by-step. This helps make it easier on all of us.

Cons:

Pros: Quick and efficient in getting approval back.

Cons:

Pros: Manages this lead source very well. Also makes it faster to do a deal.

Cons:

Pros: Customer can fill out their information without revealing their SS # and it is a very non-intimidating way to pre-check their position. Good leads through CRM.

Cons:

Pros: Gives us a basic lead submission.

Cons: After they fill it out, we have to call them back and get additional information from them. Sometimes its not complete and it makes it confusing for the customer.

Pros: We get a lot of leads coming in and they are all people that are interested in buying a vehicle. Its right in their face when they visit our website and you can't miss it.

Cons:

Pros: Everything is fine. We get great leads that are complete for the most part and haven't had any problems with them.

Cons:

Pros: Definitely love having the Virtual Credit Consultant. It is a great conversation starter and we get the basic info so we can move on from there.

Cons:

Pros: We are pleased about everything. Been using them for awhile and there has never been a problem or a hiccup.

Cons:

Pros: The customer fills out a quick and easy 3 step process and the lead comes right to us. We then can contact them and start a conversation that way.

Cons: No improvements.