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Dan Beres

Dan Beres Managing Partner

Dan Beres Blog Posts

The Wrong Way to Increase Service Revenue

The Wrong Way to Increase Service Revenue

In search of service revenue, dealerships turn to randomly scheduling service appointments regardless of shop capacity. Or they take everyone that drives u…

Is Mobile Service the Answer to Higher Recall Completion Rates?

Is Mobile Service the Answer to Higher Recall Completion Rates?

Recall completion percentages have been increasing, but despite increased communication attempts, that increase is hitting a plateau. A recent trend rev…

Where Oh Where Do We Find More Techs?

Where Oh Where Do We Find More Techs?

With the increasing demand for service repairs, dealers are scrambling to recruit more technicians. At the same time, the pool of experienced technicians i…

Who’s the Baby? Recalls and Infants

Who’s the Baby? Recalls and Infants

When people think of recalls, at least in our industry, most think about vehicles. For many consumers, merely contemplating spending their time at a dealer…

Leverage Your Marketing to Gain More Service Business!

Leverage Your Marketing to Gain More Service Business!

Retention is vital for long-term profitability and health. Some dealers coast along thinking they have retention covered, when, in fact, nothing could be f…

How Will Robots Affect Driver Safety?

How Will Robots Affect Driver Safety?

Several manufacturers, including Tesla, have rolled out some “innovative” features that include self-driving technology. At first glance, consu…

An Innovative Way to Keep the Roads Safe & Bring in Customers

An Innovative Way to Keep the Roads Safe & Bring in Customers

Have you ever seen a fellow motorist texting while driving? What about eating while driving? Putting on makeup? Turning around to yell at their kids? Yes, …

Getting Service Recommendations Is Child's Play

Getting Service Recommendations Is Child's Play

Customer experience and standing out from the competition by excelling at customer satisfaction is still very much a good business practice today. Time is …

How Can Your Dealership Win Business from Recall Customers?

How Can Your Dealership Win Business from Recall Customers?

A recent article in Wards Auto shares results from a study of 6,200 dealerships conducted by analytics company Marchex. According to the survey, dealership…

A Tidal Wave of Change May Be on Its Way to Dealerships

A Tidal Wave of Change May Be on Its Way to Dealerships

Federal law currently prohibits dealerships from selling any new vehicle with an open safety recall to consumers. And now, Democratic Senators Richard Blum…

What’s the Silver Lining in this New Car Sales Slump We’re In?

What’s the Silver Lining in this New Car Sales Slump We’re In?

According to an article in Automotive News, dealerships are in a new car sales slump and have to increasingly rely on used car sales and service revenue to…

Is Ridesharing Always Safe? Hail NO!

Is Ridesharing Always Safe? Hail NO!

Drivers participating in the nation's most extensive ridesharing services are all independent contractors and, as such, are responsible for keeping the…

Navigating the Maze of New In-Vehicle Technology

Navigating the Maze of New In-Vehicle Technology

According to a recent article in Automotive News, consumers LOVE the idea of all of this new in-vehicle technology. The problem is that many of them don&rs…

The Great Race Against Time!

The Great Race Against Time!

In today’s society, time is a precious commodity. So much so that consumers make their buying decisions based on how long it takes to complete the tr…

Are you a Good Leader?

Are you a Good Leader?

All businesses need good leaders who know what it takes to be profitable, but also how to retain employees who are valuable to the business. Employee reten…

Recall Masters Appoints John Dunning as President

Recall Masters Appoints John Dunning as President

Automotive Recall Solutions Innovator Adds Industry and Technology Leader to its Executive Team April 23, 2019, Laguna Hills, CA – Recall Mas…

Can You Hear Me Now?

Can You Hear Me Now?

One of the biggest obstacles many dealership service departments encounter is contacting and communicating with their customers. This is not only a problem…

Recall Masters Appoints Dan Beres as Chief Operating Officer

Recall Masters Appoints Dan Beres as Chief Operating Officer

San Francisco, CA – March 21, 2016 – Recall Masters, Inc., a leading provider of automotive recall news, data, training, and communication toda…

An Undercover Service Department Story

An Undercover Service Department Story

In the world of the automotive industry, we are always being evaluated. Whether it’s through customer or manufacturer surveys, this feedback is incredibl…

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