Reunion Marketing
One Small Step for the BDC. One Giant Leap for the Dealership. | KPI Cafe Season 6 Episode 4
In this episode of the KPI Cafe, Host Dane Saville is joined by Sarah Vantine to discuss the ways a dealership can truly leverage a BDC to effectively manage sales and service customers, breaking down the silos and delivering a smooth and consistent experience for the local market demand.
—— Topics Covered ——
Getting to Know Sarah Vantine (3:00)
The Context for Today's Episode (5:50)
Communicating with Service Customers (6:36)
Value of the BDC Fielding All Fixed Ops Customers (9:04)
How to Hire a BDC Rep for Sales and Service (13:40)
Connection between BDC and Digital Marketing Fixed Ops Partner (15:25)
BDC Booklet Epiphany! (19:15)
Co-founder and Brand & Public Relations Manager for Reunion Marketing
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