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DealerCenter

DealerCenter

DealerCenter CRM

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Star Rating Distribution:
10
16
3
0
0
Rating by Job Title:

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About the Product

Starting at just $65/month, DealerCenter CRM offers dealers powerful and easy-to-use tools to help them stay on track with customers & streamline sales processes. Automatically import all of your leads directly from Cars.com, CarGurus, Autotrader, and any other site! Assign leads to your sales team & easily track any lead's status. Easily communicate with your customers with unlimited text messaging & email. Finally, view your activities & results with our dashboards & reports!

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Product Summary

Star Rating Distribution:
10
16
3
0
0

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

I use it a lot for credit apps and approval.
Reviewed by a General Manager March 26th
Recommended: YES
✅ Verified Rating

Pros: I use it a lot for credit apps and approval.

Cons:

Easy to use, efficient, easy to manage.
Reviewed by an Owner February 28th
Recommended: YES
✅ Verified Rating

Pros: Does an efficient job managing my business and people.

Cons:

Easy to use and has all the tools I need for my work.
Reviewed by an Owner February 25th
Recommended: YES
✅ Verified Rating

Pros: Easy to use and has all the tools I need for my work.

Cons:

I love this and the CRM
Reviewed by a Sales Manager February 4th
Recommended: YES
✅ Verified Rating

Pros: This is the only software that I have ever worked with that has the CRM, DMS, website, accounting all in one place. I love the fact that once a customer submits an app, it goes into the CRM where I can pull the credit, send it to the DMS, then push it to my banks through Dealertrack or to CUDL to be submitted. Once I have an approval, it is as simple as accepting the banks offer and it prefills the price, term, rate and everything, except the warranty and gap. This saves a lot of time, especially crucial when the F

Cons: There are a few basic things that they need to change to make this software perfect. For one, if you have a secondary bank that will not accept payments past the 20th, which is common, you can't preset that in the software nor can you preset the VSI that some of them have, which can be a pain. Also, it will only find duplicates if the NAME is EXACTLY the same, it will not find them by the phone number which is odd. They also only send out compliance letters if you pull credit on Espirian, not Equifax, which 99% of banks use. I have had a wonderful experience whit this company, I have a dealer rep, Gerald Payton that has been there for me every step of my conversion and will call me back every time that he sees my number on his caller ID. He has really been the best help I have ever had as far as a software technical support. Also, it is super nice that I have the personal attention of one person that has suffered with me through the whole difficult process of switching to and getting

Pretty solid CRM mostly trouble free.
Reviewed by an Owner January 28th
Recommended: YES
✅ Verified Rating

Pros: Easy to use and train new people on, easy to manage and good reports.

Cons:

I love them!
Reviewed by an Owner January 20th
Recommended: YES
✅ Verified Rating

Pros: The easiest CRM I have used to date, very flexible and very efficient. Their support is also awesome.

Cons:

Easy to use, we run all out credit apps through this.
Reviewed by an Owner January 15th
Recommended: YES
✅ Verified Rating

Pros: Easy to use, we run all out credit apps through this.

Cons:

I like this CRM just fine, works great!
Reviewed by a Sales Manager January 14th
Recommended: YES
✅ Verified Rating

Pros: Handles all our inventory, customers and paperwork just perfect.

Cons:

Easy to work with and flexible.
Reviewed by a Finance Manager/Director Dec 27, 2019
Recommended: YES
✅ Verified Rating

Pros: I like that it is flexible and easy to manage, not complicated. Support is good as well.

Cons:

I do like the system, easy to manage.
Reviewed by a Sales Manager Dec 26, 2019
Recommended: YES
✅ Verified Rating

Pros: Has some good tools that we regularly use, back end is smooth.

Cons: I don't like updates on this system, always screws something up. They do fix it but it's a pain every time there is an update.


Contact Info

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DealerCenter Products

DealerCenter CRM
98% Recommended    Recom'd 58 Ratings
Dealer Websites
75% Recommended    Recom'd 8 Ratings
Category: Websites
DealerCenter DMS
96% Recommended    Recom'd 27 Ratings
Category: DMS - Franchise

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