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Dealer.com

Dealer.com Unified Advertising Exchange

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About the Product

The Unified Advertising Exchange (UAX), Dealer.com’s connected family of advertising products and services, delivers cohesive campaigns across retargeting, paid search, display, and social media. Campaigns are trackable and manageable holistically through the Unified Advertising Dashboard, and optimized through groundbreaking real-time-bidding technology and unmatched distribution reach across every major content network — including exclusive access to the Jumpstart Automotive Media’s leading auto research sites.

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Product Summary

Star Rating Distribution:
4
0
2
1
1

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Disappointed - Not what I expected
Reviewed by an Internet Salesperson November 16th
Recommended: NO
✅ Verified Rating

Pros: It's an All-in-One Vendor and Reporting Package if you have the websites... very streamlined

Cons: Lack of Communication with Dealer on Advertising Performance/Suggestions, Confusion on who represents dealers account... Digital Advisor, Digital Strategist, Digital Account Rep...jQuery214041123884999706384_1479306513141? Also, be very clear on where you want to Allocate Ad Spend... otherwise it will end up in Display... Hopefully they will be improving processes.. Lots of Acquisitions over past several months seems to have created a mess with regards to this business unit

Dealer Rating
Reviewed by a Sales Manager Dec 1, 2015
Recommended: YES
✅ Verified Rating

Pros: allows us to integrate our pricing across several platforms in one step

Cons: sometimes takes too long to change pricing

Dealer Rating
Reviewed by a BDC Manager Apr 27, 2015
Recommended: YES
✅ Verified Rating

Pros: Great Product with easy to use backend to highly customizability.

Cons: They're growing into a very large company and the ratio between clients and support personnel is large which is limiting their attention to detail and shows a great lack of personal attention.

Dealer Rating
Reviewed by a Dealer Professional Mar 10, 2015
Recommended: YES
✅ Verified Rating

Pros: Getting the basics right.Pretty good fundamental knowledge of setting up a good program.

Cons: More emphasis on unique needs of each client. Support taking longer to get back than they used to.

Dealer Rating
Reviewed by a Marketing Director Mar 6, 2015
Recommended: YES
✅ Verified Rating

Pros: Advanced Technology, great customer service, pricing is better than average, real results and works close with clients.

Cons:

Dealer Rating
Reviewed by a General Manager Dec 30, 2014
Recommended: YES
✅ Verified Rating

Pros: the staff support is good, and update are done well

Cons: since it is a manufacture sponsored product it requires a lot of customer work at dealership level so not to be cookie cutter to other Chrysler dealers websites

Dealer Rating
Reviewed by a General Manager Dec 30, 2014
Recommended: YES
✅ Verified Rating

Pros: great communication between them and us in whats working and whats not

Cons: none

Dealer Rating
Reviewed by an Owner Dec 29, 2014
Recommended: NO
✅ Verified Rating

Pros: The product has a quick set up in that your inventory is readily available to market with if you're already a dealer.com user.

Cons: I found that updates took too long to complete. 3 to 5 days to get a new car special updated is too long in this or any business.

Dealer Rating
Reviewed by a Dealer Professional Dec 3, 2014
Recommended: YES
✅ Verified Rating

Pros: They make it really easy to launch a campaign and control your budget. Friendly interface on dealer.com backend. Consistent results. Cost efficient.

Cons: Very cookie cutter. Don't expect to kill the competition here, as they are probably handling their SEM too with the same campaign! Also you have to be the proactive one, always calling them to ask what can we do differently to improve our campaign. Don't expect a call from them saying, "Hey, you know what would work well?"

Dealer Rating
Reviewed by a Dealer Professional Nov 20, 2014
Recommended: YES
✅ Verified Rating

Pros: Overall a great experience with Dealer.com, and incredibly friendly and helpful staff.

Cons:


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