DrivingSales
Customer Experience 101 - Give Customers a Seamless Experience
Mike Trasatti from Dealer Built talks about how today’s consumer wants to have an experience. How can you make an effortless, seamless experience from scheduling to payment for your customers. Let your service advisors spend time talking to customers to educate them about the services that their car has undergone and will need in the future. It will build trust and help your fixed ops have repeat customers.
Dealer Built - Mike Trasatti from DrivingSales on Vimeo.
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1 Comment
Lynsey Tilley
EssayMojo.com
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