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Jared Hamilton
From: Jared Hamilton
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Implementing New Tools in Fixed Ops

Implementing New Tools in Fixed Ops

    We spoke to Brandon Nixon, National Sales Director at Update Promise, to talk about implementing new tools in Fixed Ops and how you…

The Untapped Potential of the Infotainment for Dealers | KPI Cafe Season 4 Bonus 2

The Untapped Potential of the Infotainment for Dealers | KPI Cafe Season 4 Bonus 2

KPI Cafe Host Dane Saville dives into the untapped potential of the infotainment in each of your dealership's vehicles for sales and customer retention…

The Value of a Better Buying Experience

The Value of a Better Buying Experience

    We met with Steve Roessler, Vice President of Sales at DriveCentric, at NADA 2020 to discuss how dealerships can nail their customer experience…

Managing Remotely: the Daily Check-in

Managing Remotely: the Daily Check-in

In the last post of this series, we talked about the necessity of determining the activities that will get you the results when you have a team working rem…

Put Your Marketing Focus on Fixed Ops

Put Your Marketing Focus on Fixed Ops

March 2020 felt like the longest decade in modern history, didn’t it? In the automotive industry, dealerships in most states have gone from flour…

How to Get More People in for Service

 

 

At NADA 2020 we sat down with Owen Moon, CEO & Cofounder of Fixed Ops Digital, to talk about what you can do to improve your service department. Recalls are a great way to keep your service drive busy. If customers are aware of a recall and they do their own searching online then you might lose a sale. Make sure that marketing recalls is something you are doing or you will lose service visits to competitors. Having services done at the dealership is the best way to build your brand and provide value to your customers. With cars becoming more technologically advanced it is your job to market to customers the value of your store. Third parties are less likely to have the training required for newer vehicles. When someone has a service problem they want it fixed immediately. Learn how you can be there to help by watching the video. 

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