So much has changed in the world during the past few months. Many dealerships have been making the decision whether or not to close their doors temporarily and when to reopen. There’s an increased urgency now to take every opportunity to increase online leads and interact with customers amidst all the uncertainty. This is requiring an unprecedented strategy and creativity. 

We had a great discussion with Thomas Clawson, and Jordan Reid from Podium on this topic. Watch this recording to learn how your dealership can manage your customer journeys—from initial search to final sale—digitally.

Key Takeaways:

    1. Optimizing to increase online lead flow

    2. Communicating with customers in their preferred channels

    3. Nurturing leads through messaging

    4. Collecting payments via text